ACC Exam

Study to pass the ACC ICF Exam

What are the five main parts of the ICF Code of Ethics?

Introduction, Key Definitions, ICF Core Values and Ethical Principles, Ethical Standards, Pledge.

What is the primary purpose of the ICF Code of Ethics?

To uphold the integrity of ICF and the global coaching profession by setting conduct standards, guiding ethical decision-making, and ensuring compliance.

How is 'Coaching Relationship' defined under the ICF Code of Ethics?

A relationship established by the ICF Professional and the Client(s)/Sponsor(s) under an agreement that defines responsibilities and expectations.

What is required for coaches in terms of maintaining records of client coaching sessions?

Records should be kept in a secure format that promotes client confidentiality.

What action is considered a violation of the ICF Code of Ethics?

Engaging in a romantic relationship with a client.

What should a coach do if a client repeatedly misses appointments?

Explore with the client whether or not to continue with coaching.

How should a coach respond when a client asks for direct advice?

Explain the distinction between coaching and consulting and invite the client to explore potential strategies.

Which ICF Core Competency involves respecting a client’s perceptions?

Cultivates Trust and Safety.

When should a coach ask for permission before coaching in a new area?

Always, to create a safe space where the client has a choice.

What is the purpose of silence in coaching?

To allow the client to process their thoughts.

What is the ICF definition of coaching?

A thought-provoking and creative process that inspires clients to maximize their personal and professional potential.

When should a coach disclose a personal connection with a potential client?

Immediately, to discuss any potential conflict of interest.

Which ICF Core Competency focuses on helping the client reflect and develop their own action steps?

Facilitates Client Growth.

How should a coach respond if they notice personal distraction during a session?

Acknowledge the distraction internally and refocus on the client.

What is not one of the ICF Core Values?

Honesty (ICF Core Values are Professionalism, Collaboration, Humanity, and Equity).

What should a coach do if a client shifts the conversation to a personal loss?

Acknowledge the shift, express empathy, and ask if they’d like to explore this topic further.

What is a key difference between coaching and facilitation?

Coaching is a thought-provoking process to maximize potential, while facilitation guides group discussions.

What is the most appropriate way to handle a conflict of interest in coaching?

Be transparent, disclose it to the client, and seek a mutual agreement.

What does the ICF Core Competency ‘Maintains Presence’ focus on?

Adapting to the client’s needs in the moment.

How can a coach facilitate client accountability?

Ask the client how they will track progress and follow through on commitments.

When is it appropriate for a coach to refer a client to another professional?

When the client’s needs fall outside the scope of coaching, such as mental health concerns.

What should a coach do when a client expresses frustration about feeling stuck?

Help the client clarify what they want to achieve and co-create a realistic goal.

What is the ICF stance on confidentiality?

A coach must maintain strict confidentiality unless there is an imminent risk of harm or legal requirement to disclose information.

How does coaching differ from therapy?

Coaching focuses on future potential, while therapy addresses past trauma.

What is a primary focus of the competency ‘Maintains Presence’?

Adapting to the client’s needs in the moment.

How can a coach help a client clarify their priorities?

Encourage exploration of what is most important to them at the moment.

What should a coach do if a client asks for reassurance about a major life decision?

Encourage the client to explore their own values and motivations instead of offering an opinion.

How should a coach handle personal emotions that arise during a session?

Acknowledge them internally and refocus on the client.

What is a sign that a coach may need to pause a coaching relationship?

If personal bias or emotional involvement interferes with coaching objectivity.

What is the primary purpose of an ICF coaching agreement?

To establish roles, responsibilities, and expectations for all parties involved.

What should a coach do if a client expresses doubts about the value of coaching?

Explore the client’s concerns and clarify the potential benefits.

What is NOT a key purpose of coaching?

Providing solutions to clients’ problems.