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5.1 Explain the troubleshooting methodology (Chapter 18)
5.2 Given a Scenario, troubleshoot common cabling and physical interface issues (Chapter 3, 18)
5.3 Given a scenario, troubleshoot common issues with network services (Chapter 11, 18)
5.4 Given a Scenario, troubleshoot common performance issues (Chapter 11, 18)
5.5 Given a scenario, use the Appropriate tool or protocol to solve networking issues (Chapter 19)