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loss
to individuals, firms, or society; can be quantified financially as a reduction in value
probability
change or likelihood, ranges from 0-1, quantifies risk
static risk
always present, has been present, doesn’t change significantly over time,
ex: Illness, theft, and pandemic.
dynamic risks
arise from changing condition; risks that arise from changing conditions; new and emerging risks that did not exist before
ex: Cyber, AI replacing humans, genetically modified humans, terrorism, and privacy
diversifiable
Affect only some individuals, businesses, and society.
Uncorrelated risks.
Ex: Fire in a single building, school shooting, and local cafe closes.
non-diversifiable
Affect large segments of society.
Correlated risks– simultaneous occurrences of many from a single event.
Ex: AWS shutdown, 2008 financial crisis, unemployment, and pandemic.
objective
Measurable variation in uncertain outcomes based on facts and data
Ex: Probability of a plane crash from PHL to LAX is approximately 0.001%.
subjective
Perceived amount of risk based on opinion or attitude, individual perception, hard to measure and different person to person
Ex: Some people think they are in more/less danger, even though everyone has the same probable outcome.
correlated risks
refers to simultaneous occurrence of many losses from a single random event
ex; single building fire, earthquake, hurricane (causes destruction to things around it)
peril
immediate cause of a loss, a random event that causes loss/losses to occur
hazard
a condition that lies behind a loss that can increase frequency, increase severity, or increase frequency and severity
frequency
Number of losses
severity
the size/magnitude of a loss, given a loss occurred how much will it cost
types of hazard
physical
moral
morale
legal
physical hazard
a tangible characteristic of property, persons, or operations that increase loss frequency or severity, or both
2 types of physical hazard
location-house, property loss
construction-wood home vs stone home (wood has higher severity if fire occurs)
moral hazard
a change in behavior in the presence of insurance, that increases frequency, severity, or both. This behavior is intentional.
Ex: setting fire to your own building to collect insurance money
morale hazard
carelessness or indifference with respect to a loss.
Ex: leaving a door unlocked increases the frequency of a robbery;
legal hazard
condition of the legal environment, that increases frequency or severity or both
Ex: courts in some geographic locations (increase in frequency) are more likely to fine the plaintiff
Risk
is a variability concept, variation of actual from expected outcome, objective measure, measured in frequency and severity
When is risk present
when there is a variation of actual from expected (outcomes or losses)
Good variation
AL < EL
Bad variation
AL > EL
Neutral variation
AL = EL
types of costs of risk
Financial losses
Possible loss of goodwill/reputation
Cost of risk management
Possible loss of goods and services judged to be “too risky”
Cost of residual uncertainty
Financial losses
ex Ex: hospital medical malpractice
legal fees, paying damages
Possible loss of goodwill/reputation
ex Ex: hospital medical malpractice
less people come to the hospital.
Cost of risk management
ex Ex: hospital medical malpractice
Cost of mitigation: medication errors → mitigate using training programs
Financial tools to pay for losses: medical malpractice insurance
Possible loss of goods and services judged to be “too risky”
ex Ex: hospital medical malpractice
Ex: all hospitals have an emergency department, but not all emergency departments have a trauma center since it’s too risky. Trauma centers get sued often because their patients are very sick and likely to die.
Ex: some hospitals also stopped delivering babies since there’s not enough insurance to offload risk.
Cost of residual uncertainty
ex Ex: hospital medical malpractice
known as the cost of worry
It is the level of risk that remains, even after implementing risk management plans.
Loss exposure
used in traditional risk management
(1) possibility of a financial loss a (2) particular entity faces as a result of (3) a particular peril, (4) striking a particular thing of value.
Steps Risk Management Process
Identify the loss exposure.
Measurement and evaluation of loss exposures
Determine the risk management options available to use two broad categories
Choose your risk management options
Implement risk management options
Evaluate chosen strategy option
identify loss exposure
most important step in the process– if you don’t identify the loss exposure, you can’t manage the risk.
If you fail– insolvency (shutdown).
Measurement and evaluation of loss exposures
E(f) * E(s) = expected loss (EL)
to measure involves looking @ past information data and making forecast of prediction about the future
measured in frequency and severity
Determine the risk management options available to use two broad categories
Risk Control and Risk Financing
Risk Control
decrease in frequency, severity, and variation.
Risk Financing
preparing to pay for losses, insurance, and captives
A captive is
an insurance company owned by the business itself.
Evaluate chosen strategy option
did # of patient falls increase
how many times did alarm go off
TRM loss exposures
property
liability
personel
net income
property loss exposure
damage or loss of physical things, a type is Legal interest in property
Legal interest in property
if you have a financial stake in the property, you would lose money if it were damaged or destroyed
Sources of Legal Interest in Property
Ownership interests
Lease agreements
Secured creditors
Buyers and sellers
ownership interests
most common, present or future.
Ex: inheritance – a person named in a will to inherit property has a legal interest, damage to the property would reduce the value of their future inheritance
lease agreements
even without ownership, you have financial responsibilities, a lease grants “use interest” use the property period of time specific purpose and price, Tennant is obligated to return property w/out damage
Ex: signing a lease for an apartment.
Secured creditors
a lender that has a legal interest in property used as collateral for a loan and can take possession of that property if the borrower defaults.
Ex: a bank holds a mortgage on property, and can repossess it if the borrower defaults, and would suffer a financial loss if the property were damaged or destroyed.
Buyers and sellers
who is responsible for losses to goods in transit?, determined by Freight on Board (FOB)
Freight on Board (FOB)
is the physical point along the shipping route where financial responsibility shirts from seller to the buyer
Ex: shipping from Houston to Philly (FOB is Houston ← responsibility shifts to Philly)
liability loss exposure
conditions or situation that presents the possibility of situations that presents the possibility of claim aligning legal responsibility of a person or business for injury or damage suffered by another party
ex; civil liability, torts, contract, statues, you can be sued for liability
personnel loss exposure
risks that an organization will suffer losses due to a key employee (injury, illness, death)
btw:Personal loss can lead to personnel loss.
ex; nutrition scientist for McDonalds suddenly resigns
net income loss exposure
also known as business interruption loss exposure
NI=Revenue (P*Q)-Expenses
NI is Secondary Loss
events that trigger NI loss
loss to property you own
loss to property owned by others
legal liability loss (Tylenol case held J+J liable)..this reduced revenue and increased expense
retraced for safety
crisis management (post loss)
Enterprise Resource Management (ERM)
is a unified management strategy to look at, evaluate, and manage all risks faced by the firm– both pure and speculative.
Looks at risks across the enterprise, not in silos.
Manages risk and maximizes long-run viability of the firm.
Uses holistic or interconnected view of risk (how are risks related)
ERM does not need or have net income loss because it evaluates correlations across loss exposures.
Traditional Risk Management (TRM)
focuses on managing safety, purchasing insurance, and controlling financial recovery from losses generated by hazard risk. Concerned mainly about pure risks and are mostly insurable. Practiced in silos
ONLY MANAGES PURE RISK
Example of correlated/interdependent risks
Directors and officers make a bad decision or poor implementation → reputation begins to decrease → stock prices drop → shareholders want to sue
4 Quadrants of Risk
hazard, operational, financial, and strategic. Risks are listed in each quadrant. The quadrant itself is not the risk
Hazard risks
property, liability, safety, natural disaster (perils), pandemic.
(Typically pure risk and insurable)
Operational risks
arise from day-to-day business operations.
(Includes issues related to manufacturing products, customer service, employment practices, and supply chain risk)
Financial risks
arise from changing conditions in financial/economic markets that impact firms financial position, external to the firm.
(Ex: inflation, recession, depression, tariffs, interest rate, commodity prices, exchange rate changes)
Mostly speculative and depends on perspective (you might gain).
Not every risk is a financial risk, just because you lose money. (Losses as a result of a risk is a cost of risk.)
Strategic risks
board level risks, SWOT analyses… arise from bad business decisions
{ improper implementation of a decision, ethics (human trafficking, bad for environment), media coverage (reputation), competition, industry changes, and technological changes (AI).}
ERM=
-pure and speculative risk
-breaks down silos
-uses risk map to do this
best place in org for risk identification
employees
risk map
label with what’s actually the risk don’t classify the point like stock price or product liability

3 functions of risk map
breaks down silos
efficient all risks in one place
easy to interpret/understand
Methods of Risk Identification
Onsight inspections
Contract analysis
Analysis of past losses
Flow chart method
Expertise outside of firm
Financial statements approach
Contract analysis
What risks/losses are you responsible for?
Ex: reading contracts.
Analysis of past losses
use loss histories and/or data. Characteristics of past losses may help identify future losses.
Factors they might look at: speed, how long you drive (rest, sleep), driving in areas with higher frequency of accidents, infrastructure, weather, time of day, driver history, obstacles in road (ex: deer)
Assumption: past is a good indicator of future. BUT
may have a loss that never occurred before
Flow chart method
example with Crayola supply chain.
(1) Supplier → (2) warehouse → (3) production → (4) warehouse → (5) distributors → (6) market
Issues can happen along the flow chart:
(3) Machine breaks – property loss.
(3) Worker injured – personnel loss.
(1) Drastic increase in input costs.
(1) Late delivery or supplier drops your backorder.
(1) Supplier has a loss and you cannot get your materials.
Financial statements approach
review balance sheet (assets and liabilities) and net income statement (revenues and expenses; gains and losses)
a priori
probability of events that if you understand nature of event you can use deductive reasoning probabilities
ex; fair coin toss
statistical probabilities
to estimate look at past data to estimate
law of large numbers
in order to obtain “accurate” estimates of probability of future events based on past information- a large number of past information must be used
random variable
variable whose outcome is dependent on some chance event
ex; fate shipment A is RV
mean is…
average or expected value
dispersion
the degree to which the volume in a distribution differ from the average (mean)
measure of dispersion are: standard deviation, variance, coefficient of variation