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Old School View
The communication must be paid for, delivered through mass media, attempting to persuade
New View
Advertising doesn’t always fit well or satisfy old school criteria, try: brands communicating with people, brands communicating in order to make an impact now or at some point in the future, communication intent on impacting participants
Advertising Campaign
An integrated series of ads and promotions that communicate a central theme or idea: can appear in one media (TV) or multiple media (TV, print, radio)
Integrated Brand Promotion
Coordinating promotional tools with advertising to build and maintain brand awareness, identity, and preference
Premarketing Era
Pre printing press era
Mass Communication Era
1700s to early 1900s era with Newspapers, magazines, and radio
Research Era
1920s to current (History in psychology: what motivates, how to segment on demographics, psychographics, now Big Data)
Interactive Era
Current with focus on consumer control, use of interactive devices and social media
Influences on advertising evolution
Rise of capitalism, Industrial Revolution, Manufacturers pursuit of power, Rise of mass media
Rise Of Capitalism
A fundamental influence on the evolution of advertising; the free market created a need to compete, but in order to compete one needed to stimulate demand and persuade the audience (w/ the tool of advertising!)
Industrial Revolution
A fundamental influence on the evolution of advertising; technology advancements and progress leading to the mass production of goods caused a need to stimulate demand and compete for the customer
Manufacturers pursuit of power
A fundamental influence on the evolution of advertising; the concept of branding emerges with major brands such as: Levi’s, Maxwell House Coffee, Budweiser, Coca-Cola, etc. This caused consumers to develop preferences as they moved on from the suggestions offered in stores by the owner and workers
Rise of Mass Media
A fundamental influence on the evolution of advertising; the practice of advertising subsidized some of the media’s operating cost, and as media changed it became increasingly true (newspapers, radio, TV, social media) Ads drive the cost of access down for the average consumer
Advertiser problems during the 19th century
Questioning which publication to advertise in because: there were 20,000 of them nationally, no central list of all opportunities for advertising (today we have SRDS), no idea of circulation (how many people will actually be receiving the content, [publishers can lie])
Media Problems during the 19th century
How to keep track of advertising revenue (there were up to 300-400 separate advertisers per issue), No real idea on how to maximize profits: Increase price per ad? (problem lies with justification of pricing; increase quantity of ads?(problem lies with content)
Ad Agencies Role (Advertisers)
Agencies and practitioners manage advertising placement
Ad Agencies Role (Media Companies)
Agencies and practitioners took over billing, and created a new revenue source: selling audiences to businesses (advertisers)
Two changes to ad agencies
Open contracts: publicized costs for ads and no secret deals; and agents worked only for the businesses and bought space only
Creative Servicers
Starting in 1880 these individuals prepared ad copy, they were free-land journalists and writers, and by 1892 it became customary to have one full-time copywriter
Specialized Roles
In the 20th century: editorial bureau wrote ads, art bureau designed ads, engraving bureau produced ads, detail bureau coordinated the departments, and production bureau managed accounts
Consumer Society
Our primary means of support are our consuming citizens: not selling and making but buying and using goods and services
3 Dimensions for consumer society emergence
agriculture vs. manufacturing, rural populations vs. urban population, increase in personal earnings and spending
Agriculture vs. manufacturing
Dimension of consumer society emergence; the industrial revolution drove the growth of manufacturing and replaced farming as a central economic contributor
Rural vs. Urban
Dimension of consumer society emergence; from 1890 to 1930 the percentage of non farm families rose from 62% to 78% as farm families fell to just 22%; nonfarm residents (city dwellers) had a dramatic increase
Increase in personal earnings and spending
Dimension of consumer society emergence; as household income increases so does household spending, greater needs to buy → had to find sustenance, and also a gain in money was a greater means to buy
Old Ways of buying
traditional country/general store: variety of generic goods and merchant recommendations
New Ways of buying
Department store: huge selection and volume, national manufactured goods, and preferences created by advertising
Branding
advertising beyond notices and announcements that fits the needs of a consumer society
Brand loyalty
preference for specific brand, buy it no matter where you were or moved to, greater significance of products that are branded, larger and steadier revenue stream for manufacturers
Consumer culture
a society in which commodities, or marketed items that we consume, become more important than human values or people; also a means for obtaining desired ends like love and friendship
Commodification
the process of stripping an object of all other values except its value for sale to some one else (EX: Christmas is no longer seen as a religious celebration but more as a gift giving festivall; self worth can be potentially based on the gifts we give and receive)
Producer-led paradigm
A predictable paradigm with controllable customers; everything is mass produced leading the products to be standardized and brought forth with rigid, formulaic advertising. Common up through 1950s, but can still be used today. Strictly focused on functionality and not style, would standardize products to minimize costs and maximize sales
Market management (Producer-led paradigm)
4 Ps 2. Consumer consideration wasn’t there at all 3. Consumer was viewed as predictable and passive 4. Product functionality over style: because all people were assumed to respond the same way to a message
Claude Hopkins
Got his start working for patent medicines (snake oil and antisnake oil), pioneered the “free sample” through direct mail and mail order catalogues, advertising was viewed as a science to him, logical and rational appeals, and his products were meant to “solve problems”
Rosser Reeves
He produced a second kind of producer-led advertising: using repetition, continuity, and a single, simple message
David Oglivy
Initially a pollster with Gallup, this man founded and ran his own agency. Created the Hathaway drip dry, which was the precursor to the “most interesting man in the world” ads. His imagery and character drew in the reader and it was unique to think about the customer. Agency named Oglivy & Mather
Creative Revolution
A movement during the 1960s post producer-led paradigm and the shift into a consumer-led paradigm
2 Influences of the Creative Revolution
Growing importance of style and cynicism about consumer society
Economic value of style
Popular styling can boost sales; example of streamlining
Planned obsolescence
The purposeful shorting of the product’s usefulness, the idea is to get you to buy more: 1. Products are designed to “break down” including poor quality, bad parts, or poor assembly 2. Products initially work fine so people aren’t going to buy more, creates the impression that the new version is somehow better – making the old one obsolete
James Vicary
This man flashed “Drink Coca-Cola Eat Popcorn” on the screen of a movie theater for .03 seconds and there was 57.5% increase in popcorn & 18.1% increase in coca-cola. Start of the subliminal advertising scare.
Cynicism
The problem of the producer-led paradigm becoming increasingly ineffective posed the question of how to encourage a public with this trait to believe advertising
Volkswagen
This car company utilized 3 different ad strategies that paid off immensely 1. Emphasizing that small is better 2. Not changing the car is good, leading to stability with brand loyalty 3. Their cars are unlike any other leading to their infamous “ugly is honest” 4. Also they associated their cars to someone that is humble, plain, and honest
Consumer-led paradigm
Consumer satisfaction “market controlled”; hip consumerism: rejection of consumer society, goal of standing out showing personal freedom through individualized buying
4 Ps of Producer-led paradigm
product, price, promotion, place
4 Ps of Consumer-led paradigm
commodity, cost, communication, convenience
Product to commodity shift
One of the P shifts between producer-led and consumer-led; Shifting the focus on satisfying consumer needs. Making solutions to individuals problems
Price to cost shift
One of the P shifts between producer-led and consumer-led; focuses on the total cost of ownership, looking at other factors besides price. Cost = time, emotional, buyer’s remorse, and change
Promotion to Communication shift
One of the P shifts between producer-led and consumer-led; broader vocus than just advertising any form of “communication” including personal selling, PR, viral advertising, CRM, influencer marketing
Place to Convenience shift
One of the P shifts between producer-led and consumer-led; Internet and hybrid modes of purchasing make place less meaningful. Easier to research/find/buy the product, if it isnt convenient then consumers will be turned off
Hip consumerism
advertising in the consumer-led paradigm, buying things makes you free, and helps you to stand out (no conforming that is seen in the rejection of consumer culture)
Bill Bernbach
His creative teams had no assembly line, small teams work on the entire project, insists on agency autonomy throughout