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What is non-verbal communication?
Communication that relies on unspoken language of facial expressions, eye contact, and body language.
List the basic channels of non-verbal communication.
Facial expressions, eye contact, body language, and touching.
What are the six basic emotions identified in facial expressions?
Anger, fear, surprise, disgust, happiness, and sadness.
What is the significance of eye contact in non-verbal communication?
Indicates positive feelings, unless it becomes staring.
What is the role of attribution in social perception?
Efforts to understand the causes behind someone else's behavior.
What are the two types of attributions according to Heider?
Internal (personal/dispositional) and external (situational) attributions.
What does Kelley’s Covariation Theory explain?
We use consensus, consistency, and distinctiveness to explain behavior.
Define the Fundamental Attribution Error (FAE).
The tendency to attribute others' behavior to dispositional factors while attributing our own behavior to situational factors.
What is the Actor/Observer difference?
The tendency to attribute our own behavior to situational causes and others' behavior to dispositional causes.
What is impression management?
The process through which people attempt to control the impressions others form of them.
What are central traits according to Asch’s work?
Traits that have a significant impact on overall impression, such as 'warm' and 'cold'.
What influences implicit personality theories?
Cultural background and social categories familiar to individuals.
How can motivation affect impression formation?
When motivated, individuals may focus on people as unique with a specific collection of traits.
What is the slime effect in impression management?
A tendency to form negative impressions of those who are sycophantic to superiors but disdainful to subordinates.