KPO MIDTERM

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38 Terms

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the Directors and Associates

shall respect and obey the laws of the jurisdictions in which Tech Mahindra operates and comply with all applicable rules and internal policies.

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The Directors and Associates

are expected to be aware of all relevant laws and regulations involving their responsibilities as Associates of Tech Mahindra and refrain from any illegal, unethical, or otherwise improper activities. When in doubt, the Directors and Associates may seek assistance from the Legal team of the company.

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All Directors and Associates are

obligated to deal fairly with each other, and with the Company's customers, suppliers, competitors and third parties.

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Directors and Associates

should not take undue advantage of anyone through manipulation, concealment, abuse of privileged information, misrepresentation or any other unfair dealing or practice. There should not be any discrimination based on gender, race.

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Equal opportunities

Tech Mahindra provides __ across the Associate Lifecycle to everyone without any bias to race, region, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, or disability.

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provide a work environment free of any form of unlawful discrimination.

We hire people purely based on qualifications, skills, prior experience, expertise, abilities, local and constitutional legal mandates (if any) and are determined to ___

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zero tolerance

We have ___ towards the fake information and documentation furnished.

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zero tolerance' policy on any act of sexual harassment / any discrimination based on sex and promote a work environment that encourages mutual respect, promotes respectful and congenial relationships

The Company's Policy on Prevention of Sexual Harassment aims at bringing ____ between Associates, and is free from all forms of sexual harassment to any Associate or applicant for employment by anyone including vendors, or customers.

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Sexual Harassment

is a form of discrimination which includes a range of behavior from seemingly mild transgressions and annoyances to actual sexual abuse or sexual assault and will not be accepted in any form or manner.

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Protecting the environment and the health and safety of Associates is of prime importance

__ to the company and the company strives to provide a safe, healthy and hygienic environment to its workforce. The company attaches the greatest value to its personnel and conducts its operations in a safe manner that minimizes any adverse environmental impact.

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comply with the Health, Safety and Environment policy of the company

We strive to prevent any possible accidents, incidents, injuries and occupational illness. We believe in creating continuous awareness on workplace practices and communicating information, instruction, and training programs to all the Associates to enable them to __

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ALCOHOL

Unauthorized possession or use of alcohol at Tech Mahindra premises is prohibited

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DRUGS

The illegal possession, use, sale, manufacture or distribution of illegal drugs (including the abuse or misuse of legal drugs) at company premises or while on company business activities is banned.

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abuse-free workplace

Tech Mahindra maintains an ___. All its suppliers and their workers are required to ensure that their associates, independent contractors and consultants, and all individuals whom they engage to work on Tech Mahindra.

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Professional Appearance
Professional Sounding
Professional Attitude & Actions
Professional Use of Technology
Professional Correspondence

Here are some of the key principles for your guidance:

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Workplace Decorum

Expected standards of behavior and conduct in a professional setting.

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• Creates a positive and productive atmosphere.
• Fosters positive professional relationships.
• Enhances the professional image of individuals and the organization.

Workplace Decorum Benefits:

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• Contributes to a positive and productive work environment.
• Build strong professional relationships.
• Enhances individual reputation and that of the organization.

Workplace Decorum Impact:

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Seek assistance from the company’s Legal team

What should Tech Mahindra employees do when they are uncertain about the legal implications of a workplace activity?

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Qualifications, skills, and abilities

Which of the following is a primary consideration in Tech Mahindra's hiring process?

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True

Workplace decorum contributes to a positive and productive work environment and helps employees establish strong professional relationships.

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The application of professional workplace decorum

An employee consistently demonstrates a respectful attitude, communicates professionally, and uses technology appropriately. What does this behavior primarily demonstrate?

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False

Providing false information or fabricated documents during the hiring process is acceptable if the applicant possesses the necessary skills.

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Misrepresenting information to gain an advantage

Which of the following is considered an unfair business practice under Tech Mahindra's policy?

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False

Professional appearance is the only factor that determines an employee's professional brand in the workplace.

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Possessing unauthorized alcohol on company premises

Which of the following activities violates Tech Mahindra's policy on drugs and alcohol?

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True

Workplace health and safety programs aim to prevent accidents, injuries, and occupational illnesses while promoting a safe and healthy working environment.

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False

Tech Mahindra's zero-tolerance policy on sexual harassment applies only to inappropriate behavior committed by regular employees.

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Professional financial investment

Which of the following is NOT among the key principles of workplace decorum identified in the module?

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To prevent accidents, injuries, and occupational illnesses

What is the primary objective of Tech Mahindra's workplace health and safety practices?

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It promotes positive relationships and a productive work environment

How does practicing proper workplace decorum benefit an organization?

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True

Tech Mahindra promotes equal employment opportunities by evaluating applicants based on qualifications, skills, experience, expertise, and abilities, subject to applicable legal mandates.

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The expected standards of professional behavior and conduct

Which of the following best describes workplace decorum?

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False

Employees are allowed to use privileged company information to gain an unfair advantage over competitors as long as it benefits the organization.

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True

Professional use of technology and professional correspondence are among the key principles of workplace decorum

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True

Tech Mahindra requires its Directors and Associates to comply with applicable laws, regulations, and internal company policies

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False

The unauthorized possession or consumption of alcohol within Tech Mahindra premises is permitted during nonworking hours

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All forms of sexual harassment are prohibited

What is Tech Mahindra's policy regarding sexual harassment in the workplace?