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ERS 339
Termination Notice to Vacate - A document completed by the resident that informs the community of the persons plan to move out on a specific date.
ERS 101
Statement of Rental Policy - A comprehensive policy that outlines the company’s criteria to comply with all applicable local, state & federal fair housing laws.
ERM 20
Statement of Account - A document reflecting damages, modem charges, pest control treatment or cleaning that is sent to the Accounting Specialist. The Accounting Specialist will post the charges to the residents ledger.
ERS 307
Resident Transfer Request Form - A form completed by a resident after written notice to transfer is given & other criteria reviewed. It summarizes the residents responsibilities when transferring to another apartment or community.
ERM 352a
Renewal Worksheet - A form used to review a residents rental information to determine eligibility to renew the lease.
ERS 338
Leaseholder Change Addendum - Team Member Leases - Used to document a change to a team members lease and transferring interest in the security deposit.
ERS 337
Leaseholder Change Addendum - Used to document a change to a lease and transferring interest in the security deposit. The form is signed by all former, remaining and new leaseholders after the modification has been approved.
Jointly & Severally
The people signing the lease are responsible for the entire lease either as individuals or joined together.
Bed Bug Clause
If owner determines the resident is the source of the bedbugs, resident is required to pay all costs of cleaning and pest control treatments, including the cost to inspect, clean and/or treat other apartments involved. Resident shall pay these charges no later than the first of the month following the date they received the bill.
Screening Requirements
Back dated 7 years. Search for rental history, rent-to-income ratio, and credit (except student loans and medical debt).
Adult Occupancy in a Studio Apartment
2
Adult Occupancy in a 1 Bedroom Apartment
2
Adult Occupancy in a 2 Bedroom Apartment
4
Adult Occupancy in a 3 Bedroom Apartment
6
Family Occupancy in a Studio Apartment
2
Family Occupancy in a 1 Bedroom Apartment
3
Family Occupancy in a 2 Bedroom Apartment
5
Family Occupancy in a 3 Bedroom Apartment
7
Adult Occupancy in a 2 Bedroom Townhome
4
Adult Occupancy in a 3 Bedroom Townhome
6
Family Occupancy in a 2 Bedroom Townhome
7
Family Occupancy in a 3 Bedroom Townhome
9
Rule 7
All window treatments must have white linings or exterior surfaces in order to provide a uniform and consistent appearance.
Rule 9
No telephone may be installed on any wall of the apartment.
Rule 10
No waterbeds may be installed in the apartment.
Rule 12
Sinks and toilets should not be used to dispose of grease, rubbish, sweepings, cigarettes, cigars, paint, disposable diapers or sanitary napkins. These types of waste should be disposed of in proper receptacles.
Rule 13
No radio or television antennas or satellite dishes, shall be erected in or about the apartment without owner consent.
Rule 21
Any storage areas designated for resident use must be used in a safe manner. No electrical appliances may be connected to any light sockets in the storage areas.
Rule 22
No barbequing may be done on patios, balconies, or grounds of the apartment community unless in facilities provided by owner, if any.
Rule 23
Smoking of any kind (including electronic cigarettes or vaporizers) is prohibited in all common areas of the apartment community, including hallways, stairwells, basements, or laundry facilities.
Rule 24
No personal property of any kind may be placed or kept on the lawns.
Rule 29
Resident will not do anything in the apartment or apartment community that will increase hazard insurance rates for the apartment community.
Curb Appeal
The way an apartment community looks from the road. The first impression prospective residents have of a community.
Demand Letter
A Document generated in Voyager and sent to a resident for rent/rent related charges of $300.00 or more due to nonpayment. The Demand Letter initiates a legal card.
Acceptable Sources of Income
Social security receipts, 3 months of bank statements, brokerage statements, tax records, letter of employment, student loans, I-20 forms, court records.
Jointly & Severally
The people signing the lease are responsible for the entire lease either as individuals or joined together.
Hometown Heros
US Military, Law Enforcement, Fire Service & Emergency Medical Services.
Lease Discount (Appreciation Program)
Seniors (65+) or Long Term Resident (7+ yrs)
Delinquent Resident
A resident who is late with rent or who owes a balance on their account.
Reasons for Denial
Falsification of identity, poor credit, insufficient income or assets, negative rental history or criminal history.
Early Termination
A fee to terminate the lease prior to the scheduled lease ending date, equal to 200% of the monthly rent, due upon receiving the notice.
ERS 328
Addendum to Lease Clubhouse Access
ERS 314
Addendum to Lease Carport - Garage - Storage
ERS 343
Legal Name Change
ERS 336
Authorization for Application Screening
ERS 102
Daily Opening Checklist
ERS 322
Other Animal Application