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wat betekend KSAO’s
Knowledge Skill Abilities Other characteristics
knowledge
the information and expertise employees acquire through education, training and experience
skills
the learned abilities employees develop to perform tasks effectively
abilities
the natural talents or capacities employees posses that enable them to preform tasks
other characteristics
this includes personal traits, values, attitudes and motivation
competencies
competencies refer to the behavior employees demonstrate when using their KSAO’s to achieve succes in their roles
wat betekend HRBP
HR business partner (een model van Dave Ulrich)
four key roles from HR business partner model
administrative expert, employee champion, change agent, strategic partner
these roles are framed along two axes:
strategic vs operational focus and processes versus people
HR as administrative expert
day to day/ operational focus + processes
HR as employee champion
day to day/operational focus + people
HR as change agent
future/strategic focus + people
HR as strategic partner
future/strategic focus + processes
a strategic perspective (a lot of options but in the book we handle)
viewing HR as a strategic tool for gaining a competitive advantage
SME’s
small and medium interprices
what is a HR triad
Hr professionals, line managers and employees
HR professionals
formulate policies in response to business plans
line managers
translate these policies into daily operations
empolyees
respond to how they were managed