Management Midterm Chapt 3

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Last updated 5:54 PM on 10/13/26
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18 Terms

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Diversity:

The representation of varied identities, backgrounds, and perspectives within an organization.

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Equity:

Ensuring fair treatment, access, opportunity, and advancement for all while attempting to identify and eliminate barriers that prevent full participation.

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Inclusion:

Creating an environment where every individual feels valued, respected, supported, and empowered to contribute

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Diversity Lens vs. Diversity Culture:

DL: viewing or acknowledging demographic differences, diversity culture embeds inclusion and equity into daily organizational norms and practices.

DL: A company publishes demographic charts on its website showing they hired 30% minority candidates this year.

DC: hat same company actively mentors minority employees, offers flexible holidays reflecting various religious traditions, and trains managers on inclusive leadership.

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Equitable Culture:

goes beyond just equality; it addresses systemic barriers and provides support so everyone has a fair shot at success.


ex: A tech firm noticing that working parents face barriers to evening networking events; instead of canceling them, the firm shifts events to daytime hours and provides subsidized on-site childcare.

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Inclusive vs. Exclusive Management Culture:

IM actively invites input, respects diverse perspectives, and makes all employees feel valued;

exclusive management creates in-groups and out-groups, silencing or marginalizing certain voices.


  • Inclusive: A project manager regularly rotates who gets to present major client pitches, giving everyone a chance to shine.

  • Exclusive: A department head only invites a tight-knit "in-group" of longtime coworkers to lunch and shares key project updates with them informally, leaving others out.


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Protected Groups of Negative Discrimination:

legally protected from employment discrimination.

  • Disabled individuals, height, and weight

  • Race and color

  • National origin and religion

  • Sex (including pregnancy, sexual orientation, and gender identity)

  • Genetic information (family medical history


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Negative Discrimination:

Making employment decisions (such as hiring, firing, promoting, or compensating) based on group membership or protected status rather than individual merit or job requirements

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Stereotyping:

Overgeneralized beliefs or assumptions about the characteristics, behaviors, or abilities of individuals based on their group membership. Examples include generational stereotypes across Gen Z, Millennials, Gen X, and Boomers.

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Gender Wage Gap:

difference between average earnings for men and women in the workplace.

Key drivers include occupational segregation, systemic promotion disparities, and career interruptions due to family caregiving.


A company finding through an internal audit that female project managers are, on average, paid 12% less than male project managers doing the exact same job with equivalent experience.

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Pronouns & LGBTQ+ Workplace Issues:

Discussions surrounding gender identity, including transgender job application hurdles and why pronoun usage can become a focal point of cultural debate and policy enforcement in the workplace.


Implementing an email signature policy where employees can optionally display their preferred pronouns (e.g., she/her, they/them) and navigating employee training around gender identity transitions in the office.

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Freelancer Worker:

An independent contractor who provides specialized services on a project-by-project basis rather than holding permanent employment status.

ex: A graphic designer hired on a short-term contract to create visuals for a single product launch event.

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Hofstede Global Study Dimensions


Long-Term vs. Short-Term Business Thinking:

Power Distance:

Societal Collectivism vs. Individualism:

Uncertainty Avoidance:

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Long-Term vs. Short-Term Business Thinking:

The degree to which a culture focuses on future rewards and perseverance (long-term)

versus near-term results and traditional norms (short-term).

ex:

  • Long-Term: A company investing heavily in sustainable R&D that won't turn a profit for a decade (common in East Asian markets).

  • Short-Term: A firm laser-focused on cutting costs to maximize this quarter's immediate stock dividends.


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Gender Differences (Masculinity-Femininity):

The degree to which a society values assertiveness, material success, and competition (masculinity) versus cooperation, quality of life, and relationships (femininity)

  • Masculine Culture: A corporate sales environment that heavily rewards aggressive competition, individual output, and top performers with public trophies.

  • Feminine Culture: A Scandinavian-style workplace that prioritizes consensus-building, work-life balance, and nurturing cooperative relationships


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Power Distance:

The extent to which less powerful members of an organization or society expect and accept that power is distributed unequally.

  • High Power Distance: Junior employees in a traditional firm addressing executives with formal titles and never questioning managerial decisions.

  • Low Power Distance: A tech start-up where interns casually call the CEO by their first name and openly debate strategy in meetings.


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Societal Collectivism vs. Individualism:

The degree to which people prefer to act as individuals prioritizing "I" (individualism) versus acting as tight-knit group members prioritizing "We" (collectivism

Societal Collectivism vs. Individualism:

  • Individualism: An American employee saying, "I crushed my sales quota and earned my bonus."

  • Collectivism: An employee in a group-oriented culture saying, "Our team successfully hit our shared target together."


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Uncertainty Avoidance:

The extent to which a society feels threatened by ambiguous situations and relies on strict rules, laws, and safety measures to reduce uncertainty.

  • High Uncertainty Avoidance: A heavily regulated German manufacturing plant with strict safety protocols, extensive documentation, and zero tolerance for deviation.

  • Low Uncertainty Avoidance: A fast-moving tech incubator that embraces ambiguity, trial-and-error, and changing rules on the fly.