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Omar and Sam are physical therapists who work together. Their office is on the first floor of a building Omar owns. They need protection for their personal assets as well as for themselves in case of any errors their partner may make. Which business structure would best suit their company?
An LLC
Which of the following would be a reason a business is structured as a C corporation?
The corporation can continue if any one or more of the owners are no longer affiliated with the business.
The mission and purpose of a _____ organization is to further a social cause and provide a public benefit.
Nonprofit organization
Jackson Eats is a partnership owned by Jesse and Robert Jackson. They need additional capital to expand to a new location, so they have decided to bring in Sean, who will only contribute capital. Sean would best be considered as a(n) ___________________.
limited partner
Which of the following is an advantage of a sole proprietorship?
There is little paperwork involved in starting up.
Which of the following corporate structures does not offer limited liability for its owners?
A sole proprietorship
A group of people elected by a firm's shareholders to oversee the operation of a corporation are _______________.
the firm's board of directors
Which of the following is a benefit of cooperatives?
The power of the group enables the cooperative to negotiate for goods and services at favorable prices.
Dad's Camping Equipment Co. buys tents from Daughter's Outdoor Tent Co. If Dad's company merges with Daughter's company to form Family Outdoor Equipment Store, which of the following best describes the type of transaction that occurred between the two companies?
A horizontal merger
The management team of Company A has contacted the shareholders of Company B, encouraging them to replace their current managers with a new group who are more in line with the goals of Company A. Company A is launching a ___________________.
proxy fight
Any business can elect to be an S corporation.
False
Liabilities incurred in a sole proprietorship have no impact on the owner's personal income.
False
A small, privately owned company can be structured as a corporation.
True
Some business owners incorporate to give their start-up business an air of legitimacy.
True
A partnership agreement should include procedures that outline how a partner's departure from the business will be handled as well as how new partners are to be brought in.
True
A database management system (DBMS) ____________________.
collects tables of data for analysis
MIS differs from IT because ________________.
MIS focuses on applying IT to solve business problems
DSSs are used most often by ___________________.
managers who want to predict the impact of business decisions
Data warehousing is _________________.
the storage of petabytes of transaction data
The IT department is often responsible for _________________.
security, network design and management of mobile computing resources
Pay-per-click advertising ________________.
All the choices are correct.
Social media monitoring is best described as ___________________.
staying aware of the messages posted about your products in cyberspace
Phishing can be used to ___________________.
steal identity information from unsuspecting clients
Business-to-business transactions include _______________.
both brokering sites and specialized industry portals
The modern workplace faces security challenges that include ___________________.
All the choices are correct.
Contextual advertising means that the advertisement is related to the search just made.
True
The company chief information officer (CIO) is responsible for data center operations as well as security policies.
True
Viral marketing can be prevented by using the proper spyware.
False
Enterprise social networking is the application of social network tools to education.
False
Crowdsourced funding is the use of social networking to acquire capital for a new venture.
True
Which continuous production system moves a product sequentially from one work center to the next as the product is built?
Assembly line
Mass customization is achieved by using which type of system?
Flexible manufacturing
Which production process strives to reduce waste and improve production flow?
Lean production
If the Ford Motor Company wants to understand the aerodynamics of a new auto body, which of the following would be used to create a virtual three-dimensional model of the auto body?
CAD
Which of the following is a set of environmental quality standards that can be applied to any organization?
ISO 14001
An inventory control system that keeps the smallest amount of inventory on hand and reorders inventory only when need is called ________________.
a just-in-time system
Which feature best describes a PERT chart?
It identifies the critical path of tasks in a project.
Radio frequency identification is used to _________________.
keep track of the status and quantity of each inventory item
Which type of facility layout uses small teams who move through their workstations to assemble a product from start to finish?
Cellular layout
Which best describes Six Sigma?
It obtains near perfection through continuous improvement.
Robots can work around the clock with good accuracy and in potentially hazardous conditions.
True
CAD refers to combining design and manufacturing functions along with other automated functions.
False
Supply chain management refers to the process of delivering the supplies necessary for manufacturing.
False
The make-or-buy decision determines what part of the production process needs to be outsourced.
True
Because the United States is more of a service-based economy, manufacturing is not a contributor to the GDP.
False
Which marketing era reflects the marketing philosophy of companies that give away a product to someone in need for every product purchased?
Societal marketing era
When a car is purchased,
time utility
refers to the value customers receive from _________________.
ensuring the car is available when the customer wants it
When a car is purchased,
time utility
refers to the value customers receive from _________________.
ensuring the car is available when the customer wants it
Which of the following would not normally appear in a marketing plan?
An outline of sales goals and objectives
Tenitia Reynolds opened a small community bookstore several years ago. When a new book comes out, Tenitia e-mails those clients that will enjoy it based on their past purchases. Which part of the marketing process does Tenitia's actions reflect?
Building positive customer relationships
Bill Wertz runs a transportation service that caters exclusively to the residents of retirement communities. Bill's business is taking advantage of which of the following marketing environments?
The sociocultural environment
Which of the following does not define a B2B market?
The market consists of small-volume purchases in a geographically dispersed area.
Market segmentation based on lifestyles, personality traits, motives, and values is called _______________.
psychographic segmentation
Which of the following represents a shift from the four Ps to the four Cs of marketing?
All three are correct
Which of the following best describes digital marketing?
Using e-mail, social media, and mobile applications
Which is not an example of secondary data?
Focus group results
The main difference between the B2B and B2C markets is that B2B markets have fewer buyers that purchase many more individual quantities.
True
Purpose is one of the four Ps in the marketing mix.
False
A market niche is a narrowly defined market segment.
True
Societal marketing is a corporate philosophy in which social marketing aims at changing consumer behavior.
False
Not-for-profit companies do not need marketing campaigns.
False
When you order take-out pizza, which represents the actual product?
Crust with tomato sauce and cheese
Which of the following is
not
an example of a product line length?
Honda Civic, Honda lawn mower, and Honda marine engine
Which of the following is not an example of a product line length?
Honda Civic, Honda lawn mower, and Honda marine engine
An automobile would be classified as what type of product?
Shopping
Suppose you are a huge fan of Starbucks coffee. You use the mobile app to order online and earn free rewards, post about your experience with baristas and your reactions to new flavors, and you only use mugs with Starbucks' logos. Which level of brand equity have you reached?
Brand relationship
Spotify and Uber have partnered so users can play music from their Spotify account directly through the Uber app. This is an example of which type of branding?
Co-brand
Siobhan Clark just bought a Chicago Cubs jersey with player Jon Lester's name and number on the back, as well as a hat and jacket that display the Cubs logo. The type of branding strategy used for these products is ____________.
brand licensing
In which stage of the product life cycle would a company with radically rising sales and who attracts innovators despite high costs per customer be in?
Growth
Stephanie Ling has been asked to conduct a breakeven analysis. In which category would cost of rent for the manufacturing facility be placed?
Fixed cost
Those who shop only at Walmart believe they will receive the lowest price, quality service and products, and without hassles. This type of pricing strategy is known as __________ pricing.
everyday low
Sally and Brian only go shopping on Tuesdays because they can get the senior discount. Which pricing strategy are they taking advantage of?
Price segmentation
The actual product is the primary benefit or service that motivates a consumer's purchase.
False
A local pizza joint increased its prices, so now you buy pizza elsewhere. Pizza is therefore an inelastic good.
False
The local small appliance store has microwave ovens for sale at a price of $149.95. The price tag notes that the manufacturer's suggested retail price is $160. This type of pricing is referred to as reference pricing.
True
B2B products have different marketing strategies than B2C products.
True
A product's packaging is used only to provide protection of the good's contents.
False
Which of the following would not be a step involved in a promotional campaign?
Determine the warehousing costs
Starbucks sends a text announcing that today is your double stars day. This is an example of ________.
direct marketing
Your college professors take on what kind of sales role when they select books for their class?
Order influencer
Ryobi tools are sold in Home Depot and Black + Decker tools are sold at Lowe's. What kind of distribution strategy is being used by Ryobi and Black + Decker?
Selective
Your grocery store most likely purchases Oreos and other Nabisco products from a(n) _______________.
wholesaler
Which type of distribution logistics is involved in bringing raw materials, supplies, and information from suppliers to the producer?
Inbound
Which of the following is
not
an example of a nonstore retail outlet?
A factory outlet
American Idol
judges often have tall glasses embossed with Coca-Cola's logo on their desks. This advertising strategy is known as _______________.
product placement
Which of the following is a B2B sales promotion tool?
Sales contests
QR codes, text messages, and apps are part of what kind of promotional strategy?
Mobile marketing
The product itself can be considered part of the promotional mix because samples of it can be given away to demonstrate its features.
True
Finding the best way to communicate the benefits of a product and persuade customers to buy it is a critical job of distributors.
False
Personal selling is the least expensive part of the promotional mix and, therefore, should always be used.
False
Using marketing intermediaries often adds efficiency to the supply chain.
True
Products being returned back to the producer when they are defective is considered inbound logistics.
False