chap 6 Market Segmentation & Marketing Mix

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17 Terms

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Market Segmentation

Identifying people with shared needs and characteristics and aggregating them into segments based on mutual interest in a product's utility.

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Purpose of Market Segmentation

To help marketers cluster prospective customers to better understand needs and design targeted marketing strategies.

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Geographic Segmentation

Segmenting a market by region, county size, climate, city size, or population density.

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Behavioristic Segmentation

Segmenting consumers based on buying behavior, such as purchase occasion, benefits sought, user status, usage rate, loyalty status, and readiness stage.

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Demographic Segmentation

Segmenting a population using statistical, social, and economic traits like age, sex, income, occupation, education, and family life cycle.

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Psychographic Segmentation

Segmenting consumers based on inner feelings, values, lifestyles, attitudes, and personality.

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Target Market

A specific group of segments designated as the focus for a firm's products and tailored marketing activities.

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Target Marketing Process

1. Identify and aggregate groups into market segments. 2. Evaluate and select one or more segments as the target market. 3. Use the 4Ps to shape a product concept.

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Product Element in IMC

Involves how a product is designed, positioned, branded, and packaged.

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Product Positioning

The way a product is ranked in consumers' minds relative to competitors based on its benefits and needs fulfilled.

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Product Packaging Functions

Provides identification, containment, economy, protection, convenience, and consumer appeal.

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Price Factors in Marketing

Market demand, production and distribution costs, competition, corporate goals and strategies, and variable influences.

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Place (Distribution) Elements

Direct distribution, indirect distribution (using channels and resellers), and vertical (centrally-managed) systems.

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Direct Distribution

Company sells

directly to end

users

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Indirect Distribution

Use a distribution

channel and

resellers

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vertical systems

Centrally-managed

distribution system

serving a group of

stores (franchises)

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Promotion (Communication) Element Mix

Includes personal selling, product advertising, sales promotion, direct marketing, public relations, and collateral materials.