Organizational Behavior, Human Resources, Hiring & Labor Law
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58 Terms
Scenario
The Importance of Organizational Culture
Organization vs Organizational Behavior
A Brief History of Pharmacy
Organizational Principles
Organizational Culture
Organizational ethics -
moral values, beliefs, and rules that establish the appropriate way for the members to deal with each other and those outside the organization
Organizational Culture continued
Assessing Organizational Culture
The Competing Values Framework
Know the four quadrants
Cameron and Quinn’s
Competing Values Framework
Exam Q on this
Organizational Culture and Climate Effects on Pharmacists and Patient Outcomes and Safety
Organizational Structure: Aspects
Principles of Management (Fayol)
Differentiation
Horizontal vs Vertical vs Spatial
The Organizational Chart
Newer Approaches to Organizational Design
Boundaryless organization & Leaner organization
Organizational Teams
Characteristics of Successful Teams
Informal Organizational Structure
Informal Organizational Structure continued
Norms & accountability
Management
Human Resources Management Tasks
The Human Resources (“HR”) Department
HR Department Functions
Commonly & many times
HR Department can help the supervisor with:
Recruitment & Placement
Recruitment
Placement
Application
Screening
Screening continued
Poll: #1 element recruiters/HR/hiring managers look for in a Resume
Screening: What do recruiters/HR/hiring managers look for?
Interviewing
Job Description
Preparing for the Interview (McConnell)
Interview Preparation Steps (Caldas)
ACTIVITY: LAWFUL OR UNLAWFUL INTERVIEW QUESTIONS
Complete assignment in Canvas, testable material
Guidelines for Questioning
Guidelines for Questioning
Interview Question Types
The Actual Interview
Selecting Candidates
Federal Anti-Discrimination Laws
Characteristics Protected by Law
Candidate and Employee Protective Laws
Federal Civil Rights Act of 1964 Amendments
Title VII of the Civil Rights Act of 1964
Sexual Harassment
Sexual harassment is…
Quid pro quo
Age Discrimination Employment Act
Americans with Disabilities Act
Family and Medical Leave Act
Equal Pay Act
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