MIS 1

Which statement best defines a management information system?

A system consisting of people, procedures, data, software, and hardware that produces useful information.

A company is analyzing how employees, procedures, data, software, and hardware work together to process orders. Which model is it using?

The five-component model of an information system.

A sales manager receives a report showing that customer purchases increased by 18 percent after a promotional campaign. The 18-percent result is best described as:

Information, because the data has been processed and given meaning.

Which characteristic would make information most useful to a manager making a time-sensitive decision?

Accurate, relevant, timely, sufficient, accessible, and secure information.

Why is an Introduction to MIS course important for business students?

Technology can fundamentally change business processes, industries, and competitive strategies.

Which skill is most likely to help an employee remain valuable as routine tasks become automated?

Nonroutine cognitive skills such as critical thinking, creativity, and systems thinking.

Which development is most consistent with the textbook’s expectations for information systems in 2034?

Increasing automation and intelligent systems will require workers to continually develop new technology skills.

How does organizational strategy affect information systems?

The organization’s strategy determines the processes, activities, and information systems needed to achieve its goals.

Which list correctly identifies Porter’s five forces?

Bargaining power of customers, threat of substitutions, bargaining power of suppliers, threat of new entrants, and rivalry.

A large corporate customer demands a significant discount from a small software company. Which force is demonstrated?

Bargaining power of customers.

A new company can enter an industry with little capital, few regulations, and easily copied technology. Which force is likely to be strong?

Threat of new entrants.

A company competes by offering products with unique features and superior customer service. Which competitive strategy is it using?

Differentiation

A manufacturer receives raw materials, transforms them into products, ships them to customers, and provides technical support. These activities represent the company’s:

Value chain

How does a business process generate value?

It coordinates activities that transform inputs into outputs customers consider more valuable.

A high-service bicycle rental company records customer preferences, recommends appropriate bicycles, and schedules maintenance before problems occur. The information system primarily supports:

A competitive strategy based on enhanced service and differentiation.

Which is an example of an information system creating competitive advantage?

Using customer data to improve products, personalize service, reduce errors, and increase customer loyalty.

Which development is expected to influence competitive strategy in 2034?

Low-code systems, robotic process automation, and intelligent automation will help organizations reduce costs and adapt more quickly.

A grocery manager reviews which products sold most successfully last month. This is an example of BI being used for:

Informing

What is the primary purpose of a data warehouse?

To obtain, cleanse, organize, relate, and catalog data for analysis.

What is a major difference between a data warehouse and a data lake?

A data warehouse primarily stores cleaned, structured data, while a data lake can store raw structured and unstructured data.

A company discovers missing values, inconsistent formats, and duplicate customer records in its source data. These problems are examples of:

Dirty data.

Which BI analysis technique uses sorting, grouping, summing, filtering, and formatting to describe past performance?

Reporting

Which technique uses statistical methods to identify patterns and make predictions based on an existing model?

Supervised data mining.

A retailer analyzes millions of customer transactions, social-media posts, images, and website activity. Which characteristic of Big Data creates this challenge?

Big Data involves large volume, rapid velocity, and great variety.

A manager receives an automatic notification whenever inventory falls below a specified level. This is an example of which BI publishing method?

An alert or push option.

Why is artificial intelligence important to organizations?

AI allows machines to simulate abilities such as learning, recognition, communication, and decision making.

Which is a likely organizational effect of AI and automation?

Routine physical and mental tasks may be automated, increasing the need for retraining and new skills.

How does AI generally work?

It uses data, algorithms, models, and computing power to identify patterns and produce predictions or decisions.

Which development is consistent with the textbook’s expectations for AI in 2034?

Computing power, data storage, and network speeds may increase substantially, while systems become more autonomous.

What is the primary function of the central processing unit?

It executes instructions and performs calculations while working with main memory.

Which storage device is nonvolatile?

A solid-state drive that retains its contents when power is turned off.

A business connects sensors, machines, and equipment so they can exchange data over a network. This is an example of:

The Internet of Things, or Industrial Internet of Things when applied to industrial devices.

Which statement correctly describes augmented reality?

It overlays digital information or objects onto a user’s view of the real world.

Which software characteristic is most important when a business evaluates whether software is appropriate?

Its features, compatibility, usability, cost, security, and ability to meet organizational requirements.

Which statement best describes open-source software?

Its source code is available for inspection and modification under the terms of its license.

What is a key difference between a native application and a Web application?

A native application is designed for a specific operating system, while a Web application runs through a Web browser.

Why are mobile systems increasingly important to organizations?

They allow employees and customers to access information and perform activities from many locations.

Which is a major challenge of allowing employees to use personal mobile devices at work?

Organizations must manage security, privacy, compatibility, support, and control of company data.

Which development is most consistent with expectations for hardware and mobile systems in 2034?

Autonomous vehicles, drones, robotics, digital-reality devices, and connected smart systems may become more common.

When is a database generally more appropriate than a spreadsheet?

When an organization needs to organize and track multiple related themes.

Which statement best defines a database?

A self-describing collection of integrated records.

In a database, a group of related fields is called a:

Record

What is the purpose of a database management system?

To create, process, administer, and control access to a database.

Which operation is an example of processing a database?

Reading, inserting, modifying, or deleting data using a DBMS.

What is SQL primarily used for?

Processing and managing data in relational databases.

How are data models used during database development?

They represent entities, attributes, and relationships before the database is implemented.

How is a data model transformed into a relational database design?

Entities become tables, attributes become columns, and relationships are represented using keys.

How can database education and certifications help a business professional?

They demonstrate knowledge of database concepts, SQL, administration, and data-management practices.

Which development is most consistent with expectations for databases in 2034?

Organizations will need scalable databases and skilled professionals as AI increases the amount and complexity of data.

Which doesnt relate to big data

Visibility

Data warehouses can include data purchased from outside sources, along with internally generated organizational data.

False

In a relational database, a blank is a collection of related records.

table

Blank functions as a bridge between the human side of the information system components and the computer/automation side

procedure

One or more columns that identify a unique table row is a blank

Primary key

RAM is an example of

volatile memory

What moves work from people to computers

automation

ABC inc is one of the customers of a well-known linen manufacturing company. ABC has not ordered linen in some time, but when it did order in the past it ordered frequently, and its orders were of the highest monetary value. Under these circumstances, Ajax is most likely to have an RFM score of

155

A blank data model captures the entities//tables and their relationships in a database application

ERD

Regression analysis uses

Supervised data mining

Blank is the process of obtaining cleaning organizing relating and cataloging source data

data acquisition

According to Bell’s Law, what commonly happens when a new class of computers emerges?

It establishes a new industry, platform, programming environment, or information system.

Which situation best illustrates Moore’s Law?

The number of transistors on an integrated circuit increases exponentially over time.

A social-media platform becomes more valuable as additional users join and interact. Which principle explains this situation?

Metcalfe’s Law, which relates network value to the number of connected users.

Which statement best describes Nielsen’s Law?

Network connection speeds for high-end users increase by approximately 50 percent per year.

A company expects to store increasingly large amounts of customer data at lower costs. Which technology principle most directly supports this expectation?

Kryder’s Law, which describes exponential increases in magnetic-disk storage density.

Which employee activity best demonstrates systems thinking?

Modeling how changes in one system component affect the inputs and outputs of other components.

A manufacturer receives, stores, and distributes the materials used to produce its goods. Which value-chain activity is this?

Inbound logistics, because it manages inputs before production begins.

A company stores finished products, prepares shipments, and delivers orders to buyers. Which primary activity is being performed?

Outbound logistics, because it moves completed products to customers.

A start-up introduces a new product before its competitors. Which statement best describes the possible benefit of this decision?

The company may gain a first-mover advantage, although research and marketing costs may reduce the benefit.

A retailer’s information system remembers customer preferences and automatically fills in parts of future orders. Which competitive benefit is most directly illustrated?

The system adds value by saving customers time and improving the ordering experience.

A company creates a product that is difficult for customers to replace because the company stores valuable account information and provides customized services. Which competitive principle is illustrated?

Locking in customers by making continued use of the company’s product more valuable.

A business faces a strong threat from a substitute product offered by a competitor. Which response is most consistent with the lecture slides?

Differentiate the company’s services, add new features, or enter additional markets.

A company assigns an RFM score of 155 to a customer. What does the score most likely indicate?

Low recency, high frequency, and high monetary value.

A manager views total grocery sales by year, expands the report by region, and then examines an individual store. Which BI capability is being used?

OLAP drilling down, because the manager moves from summarized data to more detailed levels.

A data analyst examines customer records without beginning with a predetermined hypothesis and later develops an explanation for discovered groupings. Which technique is being used?

Unsupervised data mining, because patterns are identified without an a priori model.

An organization uses Hadoop to analyze very large datasets across thousands of computers. Which technology is most directly involved?

MapReduce processing, which divides work across computers and combines the results.

A company encourages employees to share expertise so others can use the organization’s collective knowledge. Which system objective does this represent?

a. Knowledge management, which creates value from intellectual capital and shares it with users.

A company must organize documents that change frequently, refer to one another, and exist in several languages. Which system is most appropriate?

A content management system, because it supports the management and delivery of organizational documents.

20. A single physical computer runs several operating systems, each appearing to operate as its own computer. Which technology allows this arrangement?

Virtualization, in which a host computer allocates resources to virtual machines.

A printer contains special software stored in read-only memory that controls its basic operations. What is this software called?

Firmware, because its program logic is built into the device’s circuitry.

A company pays one flat fee allowing a software product to be installed on every computer at a particular location. Which licensing arrangement is this?

A site license, because it permits installation across a specified company location.

Which pairing correctly distinguishes an operating system from an application program?

An operating system controls computer resources, while an application program performs user-oriented tasks.

Which statement best describes one potential future use of blockchain technology?

It may support more secure transactions involving cryptocurrencies and other types of exchanges.

In an entity-relationship data model, what is an entity?

A person, place, object, or event that the organization needs to track.

In a student database, StudentName, Major, and GraduationDate describe characteristics of each student. These characteristics are called:

Attributes, because they describe properties of an entity.

A database contains repeated department names in many employee records. What problem can result from this design?

A data-integrity problem can occur when repeated values are updated inconsistently.

What is the primary purpose of normalization?

To divide poorly structured tables into well-structured tables that reduce data-integrity problems.

A database administrator verifies that backup procedures are followed and that employees understand how to restore the database. Which DBA responsibility is being performed?

Backup and recovery administration, because it prepares the organization to restore lost data.

Which statement correctly compares traditional, NoSQL, NewSQL, and in-memory database systems?

Traditional systems emphasize ACID transactions, NoSQL systems may not support ACID, NewSQL systems retain ACID support, and in-memory systems keep data in main memory.