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open-ended questions
free-form and not governed by simple one-worded answers
closed-ended questions
provide quantitative data; limited insight but easy to analyze and compile into reports
graphic rating scale
requires a mark along a continuous 100-milimeter line that is anchored with descriptions at each end
semantic differential scale
measure of the meaning of concepts; respondents rate any concept on a series of bi-polar adjectives using 7 point scales
nonverbal scale for children
“point to the face that shows how you feel”
likert scale
for each question or statement, subjects choose from a range of possible responses
anchoring
where an early piece of information ‘sets the tone’ and limits or influences all of your participants subsequent answers
priming
even easier to do by accident. it happens when someone is influenced by an idea, maybe an unrelated one, that has been introduced before they answer the question
primacy
first item is salient because it falls at the beginning of an experience when the person is most alert and is learning and understanding the nature of the task
recency
the final item linger in the memory because it’s the last thing the person sees when they complete the survey
assimilation
once someone makes a judgement, they’ll become biased towards maintaining their point of view, thus making other neutral information seem to support their ideas
contrast
if something they see or read goes against their anchored judgement, they will be biased against it
fatigue and drop-offs
you can typically expect to see a person’s attention wane during a task like survey taking after a peak of attention at the beginning. some fail to finish
response bias
biased, misleading and dishonest responses lead to inaccurate info that prevents good decision making
social desirability bias
rather than answer honestly — provide what they believe is the more socially desirable response
non-response bias
when people who don’t respond to a survey question differ significantly to those who do respond
demand bias
occurs when participants change their behaviors or views simply because they assume to know or do know the research agenda
extreme response bias
occurs when the respondents answer a question with an extreme view, ecen if they don’t have an extreme opinion on the subject
neutral response
the opposite of extreme response bias and occurs when a respondent simply provides a neutral response to every question
acquiescence bias
respondents simply agree with research statements — regardless of their own opinion
dissent bias
the complete opposite of acquiescence bias in that respondents simply disagree with the statements they’re presented with, rather than give true opinions
probability sampling
each member of the population has a specifiable probability of being chosen
non-probability sampling
unknown probability of any member being chosen
simple random sampling
equal probability
stratified random sampling
divided into subgroups (strata) and random samples are taken from each strata
cluster sampling
identify clusters and sample from three clusters
haphazard sampling
convenience sampling; ‘take them where you find them’ method
quota sampling
sample reflects the numerical composition of various subgroups in the population
continuous variables
can theoretically take on any value within a certain range of values
discrete variables
take on a limited number of values
internal validity
the extent to which a study can demonstrate that the observed effects in the experiment are due to the mainpulation of the independent variable and not other confounding factors
posttest-only design
experimental research design where participants are randomly assigned to different groups (typically an experimental group and a control group), and only after the intervention or treatment is applied, they are measured on the dependent variable
pretest-posttest design
an experimental research design where participants are measured on the dependent variable both before and after the experimental treatment or intervention
solomon-four group design
a robust experimental design used to evaluate the effects of an intervention while also addressing potential biases such as testing effects
independent group design
participants participate in only one group
repeated measures design
participants are in all conditions
complete counterbalancing
all possible orders of the presentations are included in the experiment
latin squares
a limited set of orders constructed