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Social Psychology
Deals with human interactions and how thoughts, feelings, and behaviors are influenced by social situations.
Intrapersonal Aspects
Emotions, attitudes, self-perception, and social cognition.
Interpersonal Aspects
Relationships, communication, helping behavior, aggression, prejudice, discrimination, and group processes.
Conformity
Changing one's behavior to match others, even if one does not agree with the group.
Normative Social Influence
The need to act in ways that let us be liked and accepted by others.
Informational Social Influence
Taking behavioral cues from other people in unclear or ambiguous situations.
Asch Effect
The influence of the group majority on an individual's judgment.
Factors Increasing Conformity
Larger majority size, public responses, and the lack of a dissenter.
Effect of a Dissenter on Conformity
Causes conformity rates to drop to near zero.
Groupthink
Placing more importance on group cohesiveness than on accurately assessing problem facts.
Groupthink: Invulnerability & Rationalization
Invulnerability means members feel they cannot fail; rationalization involves explaining away warning signs.
Groupthink: Introspection & Stereotyping
Lack of ethical introspection and stereotyping enemies as weak, stupid, or unreasonable.
Groupthink: Pressure & Disagreement
Members pressure each other not to question opinions and fail to express differing views.
Groupthink: Self-Deception & Insularity
Shared illusion of universal agreement and preventing the group from hearing outside useful information.
Social Facilitation
Performing better on a skilled or easy task when an audience is watching.
Social Impairment
The presence of others negatively impacts performance on a difficult or nervous task.
Social Loafing
Putting less effort into a simple task when working with others in individualistic cultures.
Compliance
Changing one's behavior as a result of others directing or asking for the change.
Foot-in-the-Door Technique
Asking for a small commitment first, and then asking for a bigger commitment.
Door-in-the-Face Technique
Asking for a large commitment, being refused, and then asking for a smaller commitment.
Lowball Technique
Getting a commitment from a person and then raising the cost of that commitment.
Obedience
Changing one's behavior at the command of an authority figure.
Milgram's Obedience Experiment
Participants administered apparent shocks to a learner, with 65% continuing to the maximum level.