Business Ethics, Corporate Social Responsibility, and Entrepreneurial Decision-Making

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Vocabulary flashcards generated from lecture notes covering business ethics, Corporate Social Responsibility (CSR), ethical dilemmas, emotional intelligence, resilience, and decision-making concepts.

Last updated 11:00 PM on 9/15/26
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36 Terms

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Integrity in Business

Being honest, trustworthy, and responsible when making decisions and dealing with customers, employees, and other people.

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Corporate Social Responsibility (CSR)

The idea that businesses should operate according to principles and policies that make a positive impact on society and the environment.

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Environmental Responsibility

Focuses on initiatives that minimize a company's environmental impact and make positive contributions to the environment.

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Economic Responsibility

Balancing responsible financial management and financial support for causes that positively impact society.

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Philanthropic Responsibility

Relates to how businesses give back to local communities or society as a whole.

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Ethical Responsibility

Running a corporation in an honest and accountable manner with transparency toward all stakeholders.

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Ethical Dilemma

A situation where a person or organization must choose between two or more actions that involve conflicting moral principles or responsibilities.

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Honesty vs. Profit

An ethical dilemma where a business must choose between telling the truth and making more money.

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Employee Privacy vs. Company Security

An ethical dilemma that happens when a company needs to protect its business and information, but employees also have the right to privacy.

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Bribery and Corruption

Occurs when a person gives or receives money, gifts, or favors to get an unfair advantage in business.

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Favoritism in Hiring or Promotion

Hiring and promoting people or employees based on personal connections, not on their skills, experience, and performance.

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Environmental Responsibility vs. Cost

An ethical dilemma that happens when a business must choose between protecting the environment and saving money.

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Confidential Information

Private or sensitive information that should not be shared with people who are not allowed to see it.

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Setback

A temporary difficulty or problem that delays or interrupts progress toward an entrepreneurial goal.

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Failure

An attempt or business endeavor that does not achieve its expected outcome or operational viability.

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Financial Loss & Low Sales

Unforeseen cash flow deficiencies, reduced market demand, or revenue drops.

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Rejection & Criticism

Negative feedback from investors, customers, or market stakeholders.

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Intense Competition

Market saturation and aggressive competitive positioning by incumbents.

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Emotional Intelligence (EI)

The ability to recognize, understand, and manage our own emotions while recognizing and empathizing with the emotions of others.

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Self-Awareness

Understanding your own emotions.

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Self-Management

Controlling your reactions.

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Empathy

Understanding other people's feelings.

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Social Skills

Communicating effectively.

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Motivation

Staying focused despite challenges.

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Entrepreneurial Resilience

The ability to recover from difficulties, adapt to challenges, and continue moving forward.

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Entrepreneurial Decision-Making

Involves choosing actions and strategies for starting, managing, and growing a business.

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Causation

Starting with a specific goal, then choosing the resources and actions needed to achieve it.

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Effectuation

Starting with the resources you already have and determining what you can create from them.

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Bricolage

Making use of whatever resources are available to solve problems or pursue opportunities, especially when resources are limited.

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Trial-and-Error Decision-Making

Process where entrepreneurs test their ideas and observe the results, using mistakes and feedback as opportunities to improve future decisions.

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Root Cause Analysis

Finding the main reason why a problem occurred by examining processes, systems, and contributing factors before choosing a solution.

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Brainstorming and Creative Thinking

Approach where team members work together to generate different ideas and possible solutions to encourage creativity.

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Strengths (SWOT)

Internal advantages, including what a business is good at and the resources or advantages it possesses.

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Weaknesses (SWOT)

Internal limitations, including what needs improvement and lacking resources or skills.

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Opportunities (SWOT)

External favorable factors, such as trends, markets, or changes that could benefit the business.

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Threats (SWOT)

External risks, such as competitors, economic changes, or other factors that could cause problems.