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what kind of attitudes we can have
can be positive or negative
where do attitudes come from
cognitive appraisal, affective reactions
what is cognitive appraisal
looking at what are the characteristics, what is it like, do i like them?
what system does cognitive appraisal trigger
system 2
what are affective reactions
automatic associations based on feelings and experiences.
what system do affective reactions trigger
system 1
motivation for negative attitudes
avoidance motivation
motivation for positive attitudes
approach motivation
what is an attitude
global evaluation of an object of thought
what is global evaluation
broad, overarching judgment or attitude toward something
what are some attitudes backed up by
evidence!
what are many attitudes based on
feelings that emerge from automatic associations
can affective and cognitive be connected
yes
what the kinds of emotional attitudes
symbolic political attitudes and evaluate conditioning
what are symbolic political attitudes based on
identity based automatic associations
is there reasoning behind symbolic political attitudes
not reasoned or based on analysis
when do you inquire symbolic political attitudes
early in life
how much do you resonate with symbolic political attitudes
very strongly
what is evaluative conditioning
looking at learned associations
when is evaluative conditioning in play
when we encounter something new
what are we doing in evaluative conditioning
we are deciding whether we like things or not
effect on emotions from advertisement
very powerful! more than informational arguments
what associations will make us like things more
anything positive!!
what is the mere exposure effect
you like something more if youre around it more
what does fluency increase
liking something! → the more familiar, the better you process
example of xenophobia and mere exposure
people have more positive attitudes towards immigrants if they have more exposure to them
what are the self report measures
interview and survey questions
what are self report measures good for
capturing conscious and cognitive aspects
what are self report measures less effective at
capturing rapid and automatic feelings
what is a limitation to self report measure
introspection and it has self serving bias
what does it mean that people are highly reactive
we are susceptible to social desirability
what is the purpose of using indirect measures
to captures automatic evaluations
what do indirect measures go beyond
introspection and evade self-deception
what do indirect measures address
social desirability
example of indirect measures
physiological reactions like microexpressions and muscle reactivity
key idea from lapiere study in cali → chinese immigrants working on trains
there was a difference between on how people felt about chinese immigants and how they actually treated them
what is epiphenomena
byproduct along primary process
theoritical accounts of behavior consistency
epiphenomena, power of situation, reliance on reactive measures, habits
what is the spontaneous attitude behavior model
attitude guides action only if activated
steps in spontaneous attitude behavior model
attitude activation → selective perception → attitude-biased action
what influences accessibility
chronicity & recency
what shapes our construal of reality
activated attitudes
how long is the process of spontaneous attitude-behavior model
very rapidly!!
are we aware that spontaneous attitude-behavior model
no!!
what is festinger’s cognitive dissonance theory
people feel psychological discomfort when they hold conflicting beliefs, values, behaviors
what does festingers theory state about inconsistency
it is aversive
what does dissonance motivate efforts
restore consistency
what is the problem. in the effort justification paradigm
you put a lot of effort into something that ends up not being worthwhile
what is the solution in the effort justification paradigm
you convince yourself that it was worthwhile and totally worth the effort
key ideas on study of hazing of collegiate women
half were hazed to join, half were not. the not hazed women said it was bad but the ones that were hazed tried to make up for it
problem of post-decision dissonance paradigm
you have to choose between two equally desirable options; by choosing one,you have to give up other desirable option
solution of post decision dissonance paradigm
you try to convince yourself that you picked the best option; much better than the alternative
example of post decision dissonance paradigm → business students
people who chose their company shifted their attitude to make their choice seem better
what is the question about dissonance across cultures
is the need for consistency universal or does it reflect individualistic cultural orientation
key facts of dissonance across cultures → people picking cds
the euro canadians had higher dissonance when picking a cd for themself vs asians had higher dissonance when picking for their friend
what do expectations of personal consistency do
produce dissonance effects in individualistic cultures
what does responsibilism produce in collectivistic cultures
a need to convince yourself that you made the best choice for a friend
problem in moral dissonance
most people view themselves as moral individuals yet most people do all things (even bad ones)
what should engagement in unethical behavior produce in ethical people
dissonance!! if they see themselves as ethical people
what did experimental studies of cheating, lying, etc show
that people engaged in the activities without questioning moral status
what are the solutions for moral dissonance
justification and moral disengagement
justification meaning → solution for moral dissonance
compelling when we apply them to ourselves but not others → “everybody does it”
moral disengagement → solution for moral dissonance
dehumanizing victims
what is the key form of social influence
persuasion!
how many routes for persuasion
2
what is important when trying to persuade an audience
tailoring it to the audience
where can you find persuasion
everywhere
reasoned persuasion uses which system
2 → central route of persuasion
what does reasoned persuasion entail
thoughtful analysis of informational arguments
what is the cognitive response of reasoned persuasion focused on
what is going on in their mind → do you agree or disagree
pro argument/supportive elaboration of reasoned persuasion
you think its true so you are successfully being persuaded
counterargument of cognitive response
scrutinizing it, it just does not make sense → not persuaded
what do you need for a successful reasoned persuasion
strong arguments and good reasons
route for bypassing reason
peripheral route
what is the focus of bypassing reason
how you look at things
do bypassing reason ads have cognitive elaboration
nope!!! it has basically none lol
what do people want to do when choosing a bypassing reasoning ad
create a positive attitude/feelings
what can positive feelings do for messages
promote the uquestioning acceptance of the messages!
key takeaway of the meta analysis on humor in ads
adding humor can increase persuasion BUT ONLY TO A CERTAIN POINT. if its too hilarious, it can be too distracting
what is the purpose of an outrage ad
it wants to grab your attention and make you feel bad about something
why do we pay attention to outrage ads
because we care about morals
why do outrage ads go viral
because people tend to talk about it and it is more likely to go viral
what do most public health and political messaging use
fear invoking ads
key takeaway of meta analysis on fear appeals
fear appeals typically have large effects in changing attitudes, intentions, and behavior
when are fear appeals more impactful
messages about efficacy, high susceptibility, and when targeted to women
what route does a distracted audience take
need to be optimized peripherally (good visuals, sound effects, etc)
what route does a central audience take
need good evidence to be persuaded
what does a motivated audience care about
if it matters + is it going to affect their lives → high personal involvement
mental capacity of audience
are they distracted and can they see it several times
what does the central route require
effort and mental resources
what were the manipulated variables when studying young italian adults
argument quality (central route), credibility of communicator (peripheral route) and personal relevance
key takeaway of study with young italian adults and public transportation
low motivation audience responded based on the expertise of communicator while high motivation audience responded more to strength of argument
what happens if you chage someones mind with the peripheral route
it does not last long → more durable if theres pros and cons
what is audience segmentation
tailoring persuasive appeals to particular audiences
how can advertisements apply to different cultures
looking at cultural values, individualism vs collectivism
key takeaway of ads for usa vs china (cameras)
american college students did not need context to enjoy the product while chinese college students preferred social context
what is extraversion
sensitivity to social attention and rewards
what is agreeableness
sensitivity to harmony and communal goals
what is conscientiousness
sensitivity to achievement and efficiency
what is neuroticism
sensitivity to achievement and efficiency