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Trauma
a normal reaction from an event that causes intense physical/psychological stress and is the persons perception of the event, not the event itself
Trauma can affect ___________ , and is connected with?
work, sleep, emotional, physical, social, spiritual health; substance use/mental health
Trauma is made up of..
Events
Experiences
Effects
Types of Trauma
Natural or human-caused
Individual/group/mass/community
Political terror/war
Interpersonal
Developmental
System-oriented
Triggers for trauma
may be subconscious and can cause a person to relive the trauma/view healthcare setting as distressing
Impacts of Trauma
Emotional dysregulation
Numbing
Somatization
Sleep issues
Physical/cognitive issues
Triggers/flashbacks
Dissociation, depersonalization, derealization
Behaviors
Reenactments
Self-harm
Substance use
Avoidance
Social/developmental impacts
Flight Trauma Response
remove self from the situation
Fight Trauma Response
when flight is not an option, verbally/physically attack
Freeze Trauma Response
when fight/flight are not options, body shuts down and their is an inability to think, speak, fight, or flight
Fawn Trauma Response
when there is no other option, do whatever it takes to avoid/diffuse danger
Vulnerable Populations
Groups at higher risk for trauma and health disparities
Examples of vulnerable populations
Veterans
Pregnancy women
Hx of sexual assault
Chronically ill
Kids
Mentally ill
Substance users
Disabled
Elderly
Refugees
Prisoners
Marginalized groups
Trauma-Informed Care
provides evidence-based and best practice information for providers to work more effectively with people who have been exposed to chronic traumas and/or are at risk of developing traumatic stress reactions
Trauma-Informed Approach
Realizes impact of trauma
Recognizes signs/symptoms of trauma
Responds by integrating knowledge about trauma
Seeks to resist re-traumatization
Guiding Principles of Trauma-Informed Care
Safety
Trust
Peer support
Collaboration
Empowerment
Cultural, historical, gender issues
Systemic Bias in Healthcare
unfair, embedded discrimination that leads to unequal medical treatment and worse health outcomes for marginalized groups.
Potential Challenges to TIC
Cultural shifts
Commitment to client over self
Inconvenience
Staff turnover
Cost
Accountability
Importance of TIC
Avoidance of medical/dental services
Non-adherence to treatment
Postponing services
Misuse of medical services (pain meds)
Patient Presentation: TIC
"High maintenance"
Oppositional clients
People pleasers
Highly emotional
Physical/somatic/cognitive reactions
Tips for TIC
Non-judgemental
Consent for everything
Clear introduction
Confirm identity
Watch body language
Encourage questions
Allow breaks
Ask about special needs
Ask questions
Listen to preferences
Respectful language
Validation
Reducing Triggers
Sights (white lab coats, equipment)
Sounds (drills, ambulance sirens)
Smells (rubbing alcohol)
Invasive procedures
Removal of clothing
Physical touch
Distressing questions
Power dynamics
Gender
Vulnerable positioning
Micro-Level: Treatment
Trauma informed referrals
"Doing with"
Transparency around process
Confidentiality
Consistent assessment and evaluation
Language Matters
Avoid use of terms like drug seeking, frequent flyer, pet names, uncooperative, suffers from/victim of, commited suicide, etc. and be mindful of non-verbal body languages which makes up (40% ) of communication
Adverse Childhood Experiences (ACE)
measures household dysfunction, including abuse, on a score of 0-10 (higher score, higher likelihood of negative impact) such as mental health, physical health, substance abuse, etc; early intervention for childhood trauma is key!
Pediatric Trauma
MAY look different and we may need to tailor questions; go at a slower pace, use developmentally appropriate language, use a child life specialist, allow parental involvement, and provide choices when possible
Secondary Trauma/Burn-Out
relates to the behaviors and emotions that result from knowledge about traumatizing events experienced by clients and the stress resulting from helping or wanting to help them
Symptoms of Burnout
Difficulty eating/sleeping/appetite
Dreading work/anxiety
Physical symptoms
Irritability
Maladaptive coping mechanisms
Self-Care
work/life balance and do what brings you joy; mindfulness, sleep, exercise, diet, etc.
Advocacy in the Workplace
lead by example and do not participate in unethical practices; educate and advocate for changes in policies for patients/employees
How to Advocate
Validate
"I statements"
Benefit of the doubt
Concrete suggestions
Do not take no as an end-all-be-all
Offer collaboration