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What is sport event management?
A carefully crafted experience that features competition or physical activity and involves physical and/or metal prowess
Which of the following is not. component of events?
a. Organized
b. Have several, related functions
c. Consists of competing teams or individuals
d. Temporary and conclude
e. Gatherings of people
f. Display of ritual
c.
Sport events have:
Competition, physical/mental prowess, physical activity
Attend educational sessions, participate in discussions or meetings, attend other organized events
meetings
Display of products or promotional materials for public relations, sales B2C or B2C, marketing
exhibitions
Special celebration involving a community, concerts, performances, fine arts events, fundraisers
concerts/festivals
Like meetings, often include exhibits, attendees often part of an association
conventions
Four variables of events typology
Reach: how far are people willing to attend
Economic impact: how much money is being spent on or around the event, tax $ supporting it
Level of attendance and/or participation: high or low # of people attend the event
Level of media attention: people who cant come, large and small media coverage
What type of events occur at a local or community level with participants and organizers being local?
Minor sport events
How is the economic impact of minor sport events described in terms of spectator attendance?
Low economic impact: spectators typically able to attend the event for free or at a low fee
What is the typical attendance like at minor sport events?
Relatively low attendance: often family and friends, not traveling long distances to be there
How much media attention do minor sport events usually receive?
Low media attention: newspaper or website coverage, but not a feature story
- High economic impact, high attendance, high media attendance, national or international
major sport events
- Significant economic impact, sponsors, revenue for managers or event hosts, significant ticket sales, broadcasted for more revenue
- Significant attendance, put forth a lot of effort to be there, spend money, travel, hotels
- Significant media attention, companies pay to broadcast events, TV, internet, radio
- Can be one-off or recurring
large-scale sport events
- Major sporting event
- Recurring events, follow a pretty strict schedule, consistent schedule and date
- Tied to a place, Masters is at same place every year
- Significant history (ex: Indy 500 and Masters)
hallmark sport events
The Masters and The Rose Bowl are examples of:
hallmark sport events
The Olympics and The World Cup are examples of:
mega sport events
Economic impact through:
a. Tourism: before, during, and after event
b. Infrastructure improvements: roadways, railways, housing, additional stadiums (more jobs and revenue)
c. Economic Development
d. Global media coverage
- Political and taxpayer support: government support, winning the right to host an event
- Extensive Logistical Planning: taking years to plan; ex: Olympics and World Cup
mega sport events
Take place on regular basis
One sport tied to the event
Common Characteristics:
- A part of set schedule
- Known facility
- Familiar employees and participants
- Existing event template
recurring events
Occurs on a regular basis but in different locations
- Additional Planning
a. Often a bid process
b. Operations within rights holder's guidelines
c. Adapting previous editions to venue and location; ex: Harlem Globe Trotters
traveling events
The NCAA Final Four is an example of a:
traveling events
Supplement a core event
Take many forms
Goals
a. Generate additional revenue: sponsors bring in additional revenue,
b. Promote brand awareness
c. Enhanced spectator/participant experience
d. Economic Impact
ancillary events
A 5k or half marathon around a marathon is an example of:
ancillary events
Bring together participants from different types of sports
- Allow sports to intermingle and appreciate each other's sports
These require:
a. Extensive planning
b. Various venues
c. Necessary housing
d. Community support: community members must accept the event and be willing to volunteer
- Often more participants than spectators
multi-sport events
National championship festival: swimming and diving, track & field, wrestling, Iowa Games, and the Olympics are examples of:
multi-sport events
- Several cities
- Several venues within a city
- Several spaces in a venue
- Separate management team often oversees each venue
multiple location events
The UIowa fieldhouse, the World Cup, and the Olympics are examples of:
multiple location events
- 18 and under: rec, middle school, high school
- Approximately 45 million participants in 2015
youth sport events
- Bring together people with different backgrounds or expose people to another culture
a. Food
b. Desired or required housing
c. Religious affiliation restrictions
- Making Olympics appropriate and desirable for everyone
cross cultural events
Interfaith games organized by Muslim association in UK allows youth to interact with new people, this is an example of:
cross cultural events
Can be:
a. Traditional sports for people with physical disabilities
b. Competition created for disable participants
- Additional equipment often needed (wheelchairs for basketball, if they do not have their own specially designed chair)
- Additional staffing often needed (medics, medication distributer, volunteers)
sport events for people with disabilities
Paralympic games, Evictus games, department of defense has events for disabled veterans
these are examples of:
sport events for people with disabilities
Sports for older participants (50+)
Senior Olympic games in Iowa
Can create a larger economic impact compared to other events because older individuals typically have more disposable income
senior sport events
- Promote family togetherness and educational components over competition
- Competition that allows family to work together
- Larger sport events that include family activities or youth competitions
family sport events
Drake relays (elementary participants, pole vault in a mall), runs/walks, fishing tournaments are examples of:
family sport events
- Present emerging sports attractive to a new generation (skateboarding)
- Provide a valuable connection between sponsors and young customers (ESPN X-games, Monster, Go-Pro)
extreme sport events
youth event organized by community members
adult softball game for local charity
community sport events
increased level of youth participants
intramural, club collegiate sports
(Iowa mens club volleyball tournament)
amateur sport events
NFL, MLB, NHL, NBA events
- minor league and semipro
professional sport events
a 5k run is an event targeted to satisfy
participants
a Vikings football game is intended to satisfy
spectators
Sport Franchises (Ristoff, 2021)
i. Pro and Semipro sport events
ii. Primary activities
Athletic event organizers (Cook, 2020)
i. Provider of event management services
ii. Primary events (for corporations)
IBIS Industry Reports
Common for all sport events
i. per capita disposable income: expected to increase in the next 5 years
ii. time spent on leisure and sports: projected to hold steady
spectator events have external competitors
- households earning more than $100,000
participant sports have declining participation rates
- corporate profit/advertising expenditures
key external drivers
Common for all sport events
i.Revenue from additional sources: strengthen position and grow revenue over time
ii. High profile in the market
spectators sports: high quality growth
i. Create loyal customers
ii. Close monitoring of competition
participant sports: mature
i. adopt new tech (internet and social media)
ii. attract local support (volunteers)
key success factor
spectator sports are in the __________ stage
- technology provides fan experience for semipro and regional teams
- expanded viewing possibilities (international reach, advertising/ sponsorships in broadcasting
growth
participant sport events re in the ________ stage
- growth is heavily dependent on incomes and demographics
- consistent industry providers: there is not a big player in the industry, but many established providers
- revenue is growing at same pace as economy
- not large untapped groups to participate: demographics
maturity
The sports event industry is worth over ________ billion dollars
30
_________ makes up the majority of revenue for spectator sports
advertising
An experience involves personally affected by actions, observations, or participation; they elicit emotions and feelings
Sport event experience
a. Intangible and subjective
b. Inconsistent and unpredictable
c. Simultaneously produced and consumed
d. Perishable and must be pre-sold
e. Consumer and industrial product
f. Incomparable in emotional attachment and personal identification
g. Often enjoy a universal appeal
Unique characteristics
a. 15K fans
i. MLB, MLS, NASCAR, NBA, NFL, NHL, AND WNBA
ii. Casual, league fans, fanatics
b. Identified importance and satisfaction
c. Learn about behavior
i. In-venue
ii. Viewing broadcasts
iii. During off-season
Deloitte: The Stadium Experience Overview
a. Core four
i. View from seat = expectations
ii. Clean, comfortable, safe facilities
iii. Exciting atmosphere
iv. The quality of competition is compelling
Basics
c. Food and beverage
i. Basic concessions available
ii. Concessions provide fair value
d. Movement and flow
i. Easy to navigate
ii. The facility is easily accessible
iii. Exit quickly
Deloitte: The Stadium Experience
What are core four?
i. A lot of the same thing for the fan stadium experience (clean and safe, quality competition, fair refs)
Basics
i.Warmup and pratcie areas (are they a thing? How big are they?)
ii. Information (are there schedules posted? Policies? Forms? Welcome events, athlete village
Athlete experience
the exercise of power and authority in sport orgs including policy making, membership, eligibility, and regulatory power.
- no single authority oversees or provides rules and regs: diff sports, diff bodies
- who has authority in competition structure and who can give the rights to an event
- provide rules, structure, oversight, and provides resources to managers
sport governing bodies
FINA, NCAA , NAIA, IHSAA, and AAU are examples of
sport governing bodies
organization or business that controls and owns the rights to an event
- can be gov body of a sport/pro tour or league (NFL)
- can be oversight association (NCAA)
- can be independent business (X-Games, ESPN)
rights holders
T/F a sanction is the official approval to host an event which is granted by the manager associated with the sport event
F (governing body of sport, not manager of event)
contractual formal agreement that establishes a partnership
- establishes partnership
- provides approved and standardized rules
- keeps participants safe
- provides consistency of experience
sanction
travel to and participation in, or attendance at, a predetermined sport activity
- multi-billion dollar industry
social benefits (ppl in community come together and interact)
- psychological benefits (pride that a region is interacting and creating awareness)
- economic benefits (money spent in region)
sport tourism
Which of the following about sport tourism is NOT true?
a. travel has to be centered around a sport event
b. must consist of an overnight stay
c. must return home afterward
d. destination can be visited for the reason of taking up permanent residence
d
sport event property that has interest from people outside of region to spectate, getting a hotel for a night or 2 to watch an event (travel to NFL game in Dallas)
event sport tourism
an organization, often non-profits, that exists specifically to attract sport events to an area and assist in hosting those events
sports commission
i. Membership
ii. Corporate donations (cash and or in-kind services)
iii. Grants
iv. Bed tax (hotel taxes, go to fund commissions)
v. Managing events (through bid and creating them)
Sports commission funding model
a. Definition: the new money entering a region resulting in a change in regional output, earrings and employment
a. Economic impact calculation
i. Direct spending
ii. Indirect spending
iii. Induced spending
iv. Economic impact multiplier (any time a transaction is taking placeterm-59, the money is more likely to turn over again) (1.7 is a commonly economic impact multiplier)
a. Direct impact formula (Avg size of a party, helps communicate impact of the event and the out of town visitors that are coming for it)
Economic impact
traveling to participate in an event (Disney Marathon)
active sport tourism
travel to sport museums or hall of fames, revisiting events from childhood, hallmark events that take place in a historic venue
nostalgia-based sport tourism
T/F: the terms "sport tourism" and "tourism sport" mean the same thing
F (tourism sport is going to sport event during a trip made for a separate reason)
Which of the following is NOT a motivation for sport tourism?
a. alleviating stress, escaping
b. group affiliation, vicarious achievement
c. event is near other tourist destinations
d. aesthetic appreciation and drama
c
i. Family
ii. Reference groups and social classes
iii. Culture and subculture
Factors influencing sport tourism
a. Governing bodies and rights holder organizations
b. Destination marketing organizations, convention, and visitors bureaus and sports commissions
c. Sport organizations
i. Venue
ii. Accommodation providers
iii. Food and beverage providers
iv. Transportation providers
v. Sponsors
Actors in sport tourism
Definition: the exercise of power and authority in sports organizations, including policy-making, membership, eligibility, and regulatory power
Sport governance
Governing bodies
i. International and national; FINA and USA swimming
ii. Intercollegiate sports: NCAA and NAIA
iii. Interscholastic sports: NFHS (National Federation of State High School Associations)
iv. Youth sports: AAU and USSSA
Governing bodies
Definition: organization or business that controls and own the rights to an event
Sport event rights holders
i. It can be the governing body of a sport
ii. It can be the governing body of a professional tour or league
iii. It can be an oversight association
iv. It can be an independent business (Ice Cubes Big Three)
Sport event rights holders
envisioning the event and the reason for it
consideration of multiple stakeholders, and possibly forming a local organizing committee
- mission, goals obj's
- brainstorming
- creative thinking
- can lead to ancillary events ^^
development phase
involves making the vision a reality, selecting the type of event, creating timelines and contingencies
- identify target market, needed time, facility and location
planning phase
Which is not true about resources for sport events?
a. they can be human
b. they can be financial
c. they can be physical
d. they can be intangibles
d
leadership and flexibility are critical in this phase.
- gather resources
- train staff
- implement management procedures
- coordination of activities
implementation phase
- assess activities during event
- comparison bt results and objectives
- helpful for future events
evaluation phase
games, contests, races, performances, fights/matches
competition types
these do not count toward standing (pre-season, bowl games, all star games)
exhibition
rankings and points are not connected to season or tournament
- boxing has awards but not part of something else
stand-alone
collection of competitions to determine a winner over a season
- skiing, racing, golf
series/tour
Each team competes in a similar # of games that lead to post-season games
MLB, NFL, NHL, NBA
league
can be at a recreation level, ensure participation in equal number of competitions
round robin
bunch of competitions to determine one champion
at the end of a series, stand-alone
tournament
you lose, you are done
- tennis, NHL
single elimination
if you lose, you go to consolation bracket
- can have timing issues
first round loser
round 16 feed-in
quarter final feed-in
full feed-in
(main draw or consolation)
feed-on consolation
NCAA baseball tournament
if you lose you still have a chance to work your way back up
double elimination
ensures more than 2 competitions per team. if you win you move right, losers move left
compass draw
based on:
- reg season record (NBA, MLB)
- position in rankings (tennis: points)
- qualification time (racing: drake relays)
- round robin games (KO Bracket)
- performance in previous round (swimming, track: lanes awarded)
seeding
identifying the most qualified prospective hosts for the sport event
sport event bidding
Which is not a macro-level bidding component?
a. political
b. infrastructure
c. economic/tourism
d. psychological/community
e. architectural
b
centralization
- ensuring employees serve mission in effective way
- serves needs of ppl who have power over an org
- concentrate org under a single authority (CEO)
strategic apex
balkanization (divide)
- VP's, functional area mgrs, venue mgrs
- chain from apex to operating core of an org
- power delegated from formal authority
- solidify importance by balkanization
middle line
professionalization
- perform basic work related to event (concessions, ticket taking, parking, clean-up)
- directly related to event participants and spectators
- try to justify their necessity to event, not easily replaced when they require special skills or education
operating core
standardization
- analysts who serve org by affecting work of others
- may design work, change it, plan it, or train people to execute it, but will not execute themselves
- try to standardize sport events
technostructures
collaboration
- specialized units outside operating work flow of org itself
- want to collaborate to make event successful and show importance
- sponsors, service providers, broadcasters
support staff
fits with horizontal or flat structure.
- loose division of labor, minimal differentiation among units, small managerial hierarchy
- strategic apex is main part of structure, work is controlled by direct supervision
Olympics organizers use this at beginning of planning, community and rec events
simple structure