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when does rivalry increase?
many similar sized competitors, low switching costs, high exit barriers
effects of rivalry
price competition, lower sales volume, increased costs
responses to rivalry
differentiate, increase switching costs, pursue growth, acquire competitors
effects of threat of substitutes
a price ceiling and higher marketing costs
responses to threat of substitutes
strong marketing, differentiation, customer lock in
threat of new entrants - 4 barriers
cost related, knowledge related, customer related, government related
examples of cost related barriers
economies of scale, capital requirements, cheap supply sources
examples of knowledge related barriers
technology, patents, specialized capabilities
examples of customer related barriers
differentiation, switching costs, brand loyalty, distribution access
examples of government related barriers
regulations and policy
what are the effects of new entrants?
more competition, pressure on prices, investment needed to retain customers or discourage entry
responses to the threat of new entrants
build scale, control distribution, differentiate, build loyalty, create switching costs, get government to create regulations to increase barriers
what increases bargainaing power of suppliers
few suppliers, few good substitue suppliers/inputs, high switching costs, threat of forward integration
effects of increased supplier bargaining power
higher input costs, restricted supply, reduced quality
responses to increased supplier bargaining power
form strategic alliances with suppliers, develop internal supply, redesign product to use different inputs
how does buyer power increase
few or concentrated buyers, standardized products, low switching costs, strong buyer information, backward integration
effects of increased buyer power
lower selling prices, increased costs to satisfy buyer demand
responses to increased buyer power
differentiation, market strongly, create switching costs, build customer lock in, form alliance with sellers
when to use the five forces
diagnosing external causes of low profitability, compare the attractiveness of different industries, identifying barriers the company must overcome to enter an industry