COM-120 Past Quiz

Dennis Porch

Culture shock is also known as ____ shock

Adjustment

North American society, categories such as age, ethnicity, race, gender, sexual orientation, physical disabilities, and religion are all considered _____

Co-cultures

When Austrian students are praised for asking their teachers questions while Filipino students see questioning their teachers as inappropriate, they are exhibiting values assoclated with ___

Power distance

Jenny would like to bring her service animal to work, a Labrador Retriever who helps her deal with severe anxiety. She is not sure, however, that she wants to disclose her condition to colleagues. By de-emphasizing differences and staying quiet about her disability, Jenny has chosen a strategy of integration called

Assimilation

Code- switchers

Embrace a form of bilingual ability

Low-context cultures tend to value and emphasize ____

straight talk

____ is an unfairly based and intolerant attitude toward others who belong to an out-grup

Prejudice

The degree to which members of a culture feel threatened by ambiguous situations and try to stay away from them is known as

uncertainty avoidance

Melina is a study abroad student who works in the International Students Office on campus. At the weekly staff meeting, Melina contributes little to the discussion and defers to her supervisor, Ma when she Is asked a direct question. Melina is likely visiting from a country characterized by

high power distance

David and Derek, who are visiting india together for the first time, are inclined to stereotype the locals and complain about hotels and restaurants that they feel don't measure up to American standards. Which quality that helps develop intercultural communication competence are they most evidently lacking?

Open-mindness

Which theoretical model describes relationships in terms of breadth and depth of self-disclosure?

Social penetration

Which stage of perception is Involved when you wonder If the Olive Garden walter who tells you how much he enjoyed chatting with you is being sincere or hoping for a better tip?

Interpretation

____ is the part of the self-concept that Involves evaluations of self-worth.

self-esteem

Darren sees his boss, Amanda, as a meddling micromanager. Amanda views herself as an engaged and supportive boss. Their clashing _____ often cause(s) problems In their communication.

narratives

Perceptual schema (or "cognitive frameworks") are involved in which stage of the perception process?

Organization

Which of the following statements is true about impression management?

Impression management involves deciding which face to reveal.

When Natalla attributed her failing a history exam to poorly written test questions, her judgment was affected by

self-serving bias

Compared to everyone else in her physics class, Julla thinks she is smart. This is an example of how ____ can define our ____

reference group/ self-concept

Referring to a 1940s film classic, ____ refers to the manipulation and control of another's perceptions.

gaslighting

Discussions of masculinity and femininity focus on.

gender

When Sue is communicating with her romantic partner, she decides to express her feelings assertively. Which of the following is an example of an effective assertive message from Sue to her partner Corey?

“ I am uncomfortable when you make decisions without discussing them with me first. Can you please let me know the next time something like this comes up?"

As manager of a local restaurant, you have asked one of your team leads to create the staffing schedule for the next month. After the schedule is complete, you see many errors throughout. Which of the following is the best example of an effective assertive message from you to your team lead?

"I am disappointed that the schedule you created had so many errors. We will need to stay late to work on it together so that the staff can have it on time."

The Ogden and Richards "triangle of meaning" demonstrates which of the following principles?

Meanings are in people, not words.

____ language consists of words and phrases that have more than one commonly accepted definition.

Ambiguous

Masculine language is characterized by ___

solving tasks and problems

"I got angry when I heard you tell your sister that I had lost my job." Which type of statement is missing from this assertive message?

A description of the consequences the other’s behaviors has on you

The notlon that words are arbitrary and have no meaning in themselves refers to which characteristic of language?

Symbolic

Statement A: "Man bites dog." Statement B: "Dog bites man." Statements A and B consist of the same words but have different meanings due to which rule of language?

Syntactic

Which of the following statements is an example of a disclaimer?

“ I don't mean to sound critical, but he is not doing his fair share of teamwork."

Which of the following statements is on the lowest level of abstraction for a person who is considerate?

She calls me on Fridays before she goes shopping to see if I need anything.