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What does equality diversity and inclusion mean in practice?
Treat people fairly- px as individuals
Work in partnership and involve px in decisions
Raise concerns if colleagues treat people unfairly
Ensure your own beliefs don’t impact the way you treat others
What are the GOC standards regarding equality?
13.2- promote equality, do not discriminate on any grounds
Staff should be aware concerns may escalate to higher authority and they will be protected

What’s professional regulation around equality?
NHS- all practices that provides services within the NHS sign a contract including obligations to show equality
College of Optometrists places expectations on its members- employees who don’t take action to protect colleagues against discrimination breach C165
What does the Equality Act 2010 protect against?
Age
Disability
Gender Reassignment
Marriage/ civil partnership
Maternity
Religion
Race
Sex
What is direct discrimination?
Treating someone differently due to protected characteristics
This can include associations with someone who displays these characteristics (parents of a disabled child)
What is indirect discrimination?
A rule that applies to everyone but can particularly disadvantage those with protected characteristics (educational requirements, banning certain foods)
What is harassment?
Violating someone of their dignity by creating an intimidating hostile environment- including harmful banter and jokes.
What is victimisation?
Subjecting someone to detriment because they may have made a claim the Equality Act has been breached
What are examples of discrimination?
Xenophobia
Misgendering
Lack of accessibility
Breaches of confidentiality
Prejudice
How do we tackle unconscious bias in practice?
Understand the impact
Have logical methods to keep yourself in check
Dont get complacent
How can you make adjustments to meet the Equality Act 2010?
Creating wheelchair access
Forms in easy English
Longer appointment time for those who need longer to process and understand
Hearing loop system in consultation rooms