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Describe a win/win situation
A frame of mind that constantly seeks mutual benefit in all human interactions
Cooperative instead of competitive
Based on the paradigm that there is plenty for everyone
Describe win/lose: if i win, you lose
Competitive and comparative
Part of dominant American culture
Winners happen at the expense of losers
Harmful to relationships (i.e. who’s winning in your marriage?)
Describe lose/win: I lose, you win
“I am a peacemaker, I will do anything to keep the peace“
Giving in or giving up for another to have their way
Leads to unresolved negative emotions and over-reaction to minor provocation
Describe lose/lose: getting back or getting even
Blind to the self-consequences of revenge
Purposefully creating difficulty for another
Purposefully withholding ease from another
Looking at a win as the outcome for others is irrelevant is…
completely self-focused, unconcerned with anyone else
Of the 5 possible arrangements, _____ is always the best option
win/win
often requires open communication between both parties
Describe win/win or no deal
A commitment to finding solutions that both parties feel good about
If it can’t be done, both agree to walk away from the circumstance
When no deal is an option, both parties are empowered, no one has to settle
Anything less than win/win in an interdependent reality is what?
A poor second best that will have impact in the long-term relationship
If you can’t reach a true win/win, you’re very often better off to go for no deal
What are the five dimensions of win/win?
Character, relationships, agreements, supportive systems, processes
What is integrity?
Loyalty and accountability to personal principles
A win/win character
What is maturity?
The ability to express one’s own feelings and convictions balanced with consideration for the thoughts and feeling of others
A win/win character
What is abundance mentality?
the belief that there is plenty for everyone
A win/win character
Win/win is most easily achieved when you have created a positive balance in what?
An emotional bank account
If no balance has yet been established, patiently making deposits will aid in achieving a positive outcome
Describe win/win agreements
Desired results: what is done and when
Guidelines: specific parameters within which results are completed
Resources: human, financial, technical or organizational support needed
Accountability: standards of performance, time of evaluation
Consequences: good and bad, natural and logical
Win/win is difficult to achieve when what?
There are not systems of incentive in place to support it
Describe the win/win processes
See the problem from the other point of view
Identify the key issues and concerns involved
Determine what results would constitute a fully acceptable solution
Identify possible new options to achieve results
What does ergonomics mean?
ERGON/NOMOS
work/study of natural laws
the science of designing a job to fit the individual worker
What are the goals of ergonomics?
increasing productivity, decreasing injury
What are the methods of ergonomics?
modification of products, tasks, environments
What is the book titled “Disease of Workers”
Research revolving around patients’ workplaces
Ramaszni 1713
Who is Wojciech Jastrzebowski?
Created the warsaw sundial
Wrote the 1st Constitution of Europe
1857 - The science of work, based on the truths taken from the natural science
World War II increased interest in what?
Human-machine interaction. The success of the machine depends on the operator
Post-war culture continues focus on what?
Rights of the worker
In the 1980s awareness around ___ surfaces
DMS specific pain
Shoulder pain in the scanning arm
1985 - Marveen Craig publishes survey of sonographers
What is the exhaustion cycle?
Busy: can’t stop now
Beatdown: can’t take this
Burnout: can’t keep going
What are some examples of physical ailments in the workplace?
Blurred vision, infections, allergies, electric shock, muscle strain, carpal tunnel
By 1995 the ____ receives increasing sonographer complaints
SDMS
In 1997 Health care trust benefit of Vancouver, Canada, in collaboration with SDMS, CSDMS and BCUS survey sonographers and found that _____ of sonographers had muskuloskeletal disorders
81%, 87%, 84%
By 2008, 81-90%
What was created in 1970 when the occupational safety and health act passed?
Occupational safety and health administration (OSHA)
What does OSHA do?
Ensures safe and healthful work conditions
Employers may be subject to criminal or civil action for violations
It is regulated by federal government, states have the right to create additional regulations
Sonographers fall under section ____ of OSHA
5b
“Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued persuant to this act that are applicable to his or her own actions and conduct“
Employers bear responsibility for ______
work environments
OSHA uses the term “work-related musculoskeletal disorder” to refer to what?
occupational injury
What is WRMSD?
Injuries of the muscles, tendons, and joints that are caused or aggravated by workplace activities
WRSMDs refer to injury that results in the following:
Restricted work
Days away from work
Symptoms of MSK disorders lasting >7 days
MSK disorders requiring treatment beyond first aid
WRMSDs account for _____ of all workplace illness
60%
_____ of sonographers have some type of WRMSD
80%
What are the conditions and results of risk factors?
Conditions: forceful exertions, awkward postures, prolonged static postures, repetitive motions, “pinch” grip, exposure to environmental factors
Results: pain, inflammation, swelling, deterioration of tendons and ligaments, spinal degeneration, muscle and joint stress
Sustained awkward poses _____
creates imbalance between stabilizing muscles and motion muscles
Repeated rotation of head, neck, or trunk ____
creates imbalance between stabilizing muscles and motion muscles
Asymmetric posture _____
spinal misalignment
Increased muscle tone or inflammation ____
compresses nerves or vasculature
Static posture and prolonged muscle activity ______
decreased circulation, decreased waste metabolism
What is tendonitis and tensosynovitis?
Inflammation of the tendon and the sheath around the tendon
What is de Quervain’s disease?
Tendonitis involving the thumb that can result from gripping the transducer
What is carpal tunnel?
Entrapment of the median nerve as it runs through the carpal bones of the wrist. This results from repeated flexion and extension of the wrist, or mechanical pressure against the wrist
What is cubital tunnel?
Entrapment of the ulnar nerve as it runs through the elbow. This can result from repeated twisting of the forearms and mechanical pressures against the elbow when you res it on the exam table while scanning
What is epicondylitis?
Inflammation of the periosteum in the area of the insertion of the biceps tendon into distal humerus. This can result from repeated twisting of the forearm
What is thoracic outlet syndrome?
Nerve entrapment can occur at different levels resulting in different symptoms
What is trigger finger?
Inflammation and swelling of the tendon sheath in a finger entraps the tendon and restricts motion of the finger
What is bursitis?
Inflammation of the shoulder bursa from repeated motion
What is rotator cuff injury?
Repeated motion results in fraying of the rotator cuffs muscle tendons. This injury increases with age and is even more prevalent when work-related stress is added. Repeated arm abduction contributes to this injury by restricting blood flow to the soft tissues of the shoulder
What is spinal degeneration?
Intervertebral disc degeneration results from bending and twisting and improper seating
What do losses to the employer encompass?
Medical costs of an injury
Cost of replacement staff
Worker’s compensation
Loss of revenue
Cost to the worker includes:
Monetary hardship
Possibility of permanent injury
Chronic pain
Loss of profession
True or false: MSDS are also the most costly of all occupational problems, accounting for the majority of worker’s compensation costs
True
$1 of every $3 of worker’s compensation costs are spent on occupational MSDS
Employers pay $15 to $20 billion per year in worker’s compensation costs for lost workdays
Mean cost per cause of upper extremity WRMSD in $8,070 versus a mean cost of $4,075 per case for all types of work-related injury
Describe the costs of ergonomics
Indirect costs are three to five times higher, reaching approx. $150 billion per year
Absenteeism, staff replacement and retraining, and loss of productivity
Cost of hiring temporary replacement staff is between $130,000 and $166,000 per year
Estimated average cost to find and hire a new sonographer is $10,000
Cost of equipping a sonographer examination room is _____ compared with the cost of a worker’s compensation injury
minimal
quality of the patient’s examination may also suffer if the sonographer is in pain while performing the examination
Accessory equipment that mitigates injury risk include what?
Height adjustable stool
Cost is $750, reimbursement in two to three patient studies
Set of support cushions
Cost is $250, reimbursement in one patient study
Ergonomic examination table
Cost is $7400, reimbursement from 2 days’ work
Work-related injuries must be reported immediately to who?
Occupational health or risk management departments
Injuries should be recorded on OSHA logs
Failure to do so may result in the denial of claims
Describe ergonomically designed machines
Increased mobility, with brakes
Control panel and monitor on swivel
Height adjustable
Easy access control
Voice comman
Slim and lighter transducers
Describe administrative controls
Scheduling: decrease exam type repetition, mini breaks, allow for reasonable scan time
Supply proper materials: textured gloves, properly designed rooms, adjustable ancillary equipment
Describe PPE/Professional controls
Posture, exercise, scan ergonomically
Describe motion awareness
Wrist flexion and extension, twisting your neck, abduction of your scanning arm, transducer cable management, trunk twisting, reaching, exercise
Describe bad ergonomics
Asymmetric forces are exerted on the spine when more weight is placed on one side of the body than the other. The head must be turned to view the monitor, resulting in a twisted neck
Describe bad ergonomics in sonography
Cord around shoulders
Leaning from the waist
Reaching over patient unsupported
Describe good ergonomics in sonography
Straight spine
Supported scanning arm
Monitor facing sonographer
Examples of proper equipment
A height adjustable stool
A set of support cushions
An ergonomic exam table
Provide a general definition of health and safety techniques
Keeping yourself and your patients healthy and/or sage while you care for them
What are the general foundations of biomechanics?
Base of support, center of gravity, mobility and stability muscles
What is base of support?
The foundation on which the body rests
Upside down trapezoid, feet slightly apart and feet pointed out slightly
What is center of gravity?
The point around which all parts of your body are balanced
You will be better balanced when your center of gravity is low to the ground
Where are mobility and stability muscles found?
Mobility: found in the limbs, long white tendons, cross joints
Stability: found in the torso, large expanse of red muscle, provide postural support
Moving and lifting heavy objects should come from the power of engaged _____ muscles
stability
Describe the four levels of patient assistance (no physical help)
Independent: 100% independent, timely, safely, consistently
Modified independent: independent with increased time or assistive device
Supervision: physically independent but needs checks for completion
Stand by assistance (SBA): able to do task, but needs cueing, setup or don orthosis, always within arm’s reach
Describe the five levels of patient assistance (physical help)
Contact Guard Assist (CGA): keep a hand on for loss of balance at all times
Minimal Assist: assisting with mobility or task 1-25% of the time. The patient does most of the work
Moderate Assist: assisting mobility or task 26-50% of the time. The patient and staff do equal parts of the work
Maximal Assist: assisting with mobility or task 51-74% of the time. The staff does most of the work
Dependent: total assist 75-100% of the time
Rigidity may be used to assist with some transfers. _____ makes a transfer more difficult
Flaccidity
What are the principles of lifting?
Let the patients do as much WORK as possible
Communicate with the patient
Check the chart
Minimize hazards
Go slow
Use proper body mechanics
Only perform within the known limits of your physical abilities: get help if you need it
Describe biomechanics for patient transfers
Get in close and at eye level with the client
Get wide, get low, squat, don’t bend
Never twist your body when you lift. Twisting puts dangerous amounts of torque on your lower back, keep your feet and shoulders pointing in the same direction!
What is orthostatic hypotension?
A drop in blood pressure when a person stands upright too quickly from a sitting or supine position
What are fractures?
Fractures of the lower extremities or pelvic girdle, including the hips, increase patient need for transfer assistance
What are weight bearing restrictions?
Patients may be on weight bearing restrictions depending upon their clinical condition
What is a spinal injury?
Any injury to the vertebrae or spinal cord could require stabilization before transfer
What is a fall risk?
Inpatients who have a history of falling, or meet certain criteria are noted to be at increased risk for a fall and require assistance to move
What is homeostasis?
The relative constancy in the internal environment of the body that is naturally maintained by adaptive responses that promote healthy survival
Vital signs are measured as a quantification of the patient’s ability to maintain homeostasis (OBJECTIVE)
What are primary homeostatic mechanisms?
Heartbeat
Blood pressure: a measure of the force exerted by blood on the arterial walls during contraction and relaxation, measured in systole and diastole
Body temp: a measurement of the degree of heat of the deep tissues of the human body (normally 98.6 or 37)
Respiratory rate: responsible for delivering oxygen to the patient and eliminating carbon dioxide, inspiration and expiration make up the respiratory phase and are controlled by the diaphragm
Electrolyte balance
What are the three aspects of thermoregulation?
Diaphoresis: peripheral vasodilation and sweating
Ventilation: respiratory function of removing excess heat
Heat preservation: peripheral vasoconstriction and shivering
What are the five types of body temperature measurements?
Oral, axillary, tympanic, temporal, rectal
What is hyperthermia?
Temp >99.5
Induced by illness or head injury
Marked by increased cellular metabolism
Increased consumption of oxygen places greater demand on cardiovascular system
What is hypothermia?
Rare
Secondary to cold exposure or hypothalamus injury
May be medically induced to decrease metabolic demands during heart surgery
What is a normal respiratory rate?
Adult = 12-20 breaths per minute
Child = 20-30 breaths per minute
Normal respiratory rate is counted by…
observing chest movement (visually: hand on chest)
What are the three parts of respiratory quality?
rate, depth, pattern
What is a pulse oximeter?
A non-invasive device used to provide ongoing assessment of the hemoglobin oxygen saturation of arterial blood and the patient’s pulse rate
Normal reading: 95-100%
What is a pulse?
Refers to the beating of the heart as reflected in the arterial blood pressure variation that happens from beat to beat (beats per minute)
The pulse rates reflect the rapidity of each heart contraction
Normal adult: 60-100 bpm
Normal child: 70-120 bpm
What is a normal bp?
120/80mmHg
What is a bp of an adult with hypertension?
140/90mmHg
What constitutes an emergency?
Any situation in which there is a sudden change in medical status of a patient that necessitates immediate attention and action
What are the medical imaging professional’s role in an emergency?
Preserve life, avoid further harm to the patient, obtain appropriate medical assistance as quickly as possible, recognize emergency situation and initiate emergency measures
What are emergency priorities?
Ensure open airway, control bleeding, take measures to prevent or treat shock, attend to wounds or fractures, provide emotional support, continually re-evaluate and follow up appropriately