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humility
not thinking less of yourself but thinking of yourself less
not arrogant
not proud or haughty
perception
perceptual sets - what you choose to see
selection (notice), organization (compare), interpretation ( meaning)
Power and Influence
power- ability to influence
influence- measure of power (end result)
sources of power
legitamite, referent, cohersive, expert, reward
influence tactics
actual behaviors to change beliefs:
rational, personal, inspirational, consoltation, coalition, pressure, exchange
personality
impression a person makes or others and structures/processes inside a person
traits: recurring
types: mental habits
personality traits
O - openness to experience
C - conscientiousness
E - extroversion
A - agreeableness
N - neuroticism
intelligence
analytical, creative, practical
moral reasoning
how you resolve moral issues
level 5 leadership
highly capable individual
contributing team member
competent manager
effective leader
executive
communication
intention, expression, communication, interpretation
groups
mutual interaction, reciprocal influence
size, stages, roles, norms, communication, cohesion
teams
task structure, group boundaries, norms, authority
team leadership model: input, process, output
input: individual characteristics, team factors, organizational structures
process: effort, skills + knowledge, strategy, group dynamics
output: HPT
FINO
feelings, issue, needs, options
LEAD leadership definition
the process of influencing an organized group towards an accomplished goal
AOR model
Action, observation, reflection (tool or way to learn)
attribution
how we interpret; explanations developed for what we attend to
power
capacity to produce effects
influence
the change in a targets agents
coercive power
negative sanctions, removal of positive
influence tactics
actual behaviors designed to change another persons attitides, beliefs, values, or behaviors
traits
recurring regularities
personality types
psychological preferences
trait approach
people behave because of the trait strengths they possess
values
constructs considered by an individual to be important
ethics
principles of right conduct or a system of moral values
moral reasoning
manner by which leaders solve moral problems
moral potency
moral ownership (responsibility)
moral courage (fortitude)
moral efficacy (persist)
interopersonal behaviors
altruism - care, compassion, concern
basic fairness
impartiality - respectful
ethical action and self exp[ectations
high integrity
articulating ethical standards
say what you stand for
parts of commmunicating a message
intention, expression, reception, interpretation
assertiveness
the ability to stand up for individual rights in a way that also recognizes the concurrent right of others to do the same
tones of communication
aggression, acquiescence (fleeing), assertiveness (problem solving)
ability model of EQ
percieve emotions, undertsanding emotions, managing emotions, using emotions
empathy
capacity for participation in another’s feelings or ideas
motivation
anything that provides direction, intensity, and persistence
satisfaction
an attitude that indicates how much one likes or dislikes work
over bounding
erect barriers between themselves and others blocking the use of outside resources
groupthink
more concerned with striving for unanimity than objectively appraising different courses of action
trait approach
traits are more likely to emerge in weak situations than in strong situations where procedures or set courses of action are expected