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DOPL
Division of Professional Licensing
regulates social work licensing
NASW
National Association of Social Workers
CSWE
Council on Social Work Education
Advocacy
Actively intervening to help clients get what they need.
Agency Policies
Standards adopted by individual organizations and programs that provide services.
E.g. a family service agency or department of human services or nursing home
Assessment
The investigation and determination of variables affecting an identified problem including the client system’s needs and strengths.
Client System
Any individual, family, group, organization, or community that will ultimately benefit from social work intervention.
Conservatism
The philosophy that individuals are responsible for themselves, government should provide minimal interference in people’s lives, and change does not necessarily mean improvement.
Counseling
A field overlapping various other fields, including social work, which focuses on problem solving and providing help to individuals, families, or groups.
Critical Thinking
The careful scrutiny of what is stated as true or what appears to be true and the wrestling expression of an opinion or conclusion based on that scrutiny.
The creative formulation of an opinion or conclusion when presented with a question, problem, or issue.
Empowerment
The process of increasing personal, interpersonal, or political power so that individuals can take action to improve their life situation.
Evidence-based Practice
The conscientious, explicit, and judicious use of current best evidence in making decisions about the care of clients.
Generalist Practice
The application of an eclectic knowledge base, professional values, and a wide range of skills to target any size system for change within the context of four primary processes.
Human Rights
The premise that all people, regardless of race, culture, or national origin, are entitled to basic rights and treatment.
Liberalism
The philosophy that government should be involved in the social, political, and economic structure so that all people’s rights and privileges are protected in the name of social justice.
Macro System
Includes organizations and communities
Mezzo System
A group
Micro System
An individual
Psychiatry
Branch of medicine that specializes in the diagnosis and treatment of mental disorders.
Psychology
The study of behavior and cognitive processing.
Psychotherapy
A skilled treatment process whereby a therapist works with an individual, couple, family, or group to address a mental disorder or alleviate other problems the clients may be having in the social environment.
Radicalism
The philosophy that the social and political system as it stands is not structurally capable of truly providing social justice. Rather, drastic, fundamental changes are necessary in the basic social and political structure to achieve truly fair and equal treatment.
Social Environment
The conditions, circumstances, and interactions that encompass human beings.
Social Justice
The concept that all citizens should be treated equally and should have equal access to resources.
The idea that in a perfect world, all citizens would have identical “rights, protection, opportunities, obligations, and social benefits.”
Social Welfare
A nation’s system of programs, benefits, and services that help people meet those social, economic, educational, and health needs that are fundamental to the maintenance of society.
Social Welfare Policy
The laws and regulations that govern which social welfare programs exist, what categories of clients are served, and who qualifies for a given program.
Social Work
The professional activity of helping individuals, groups, or communities enhance or restore their capacity for social functioning and creating societal conditions favorable to this goal.
The practice thereof consists of the professional application of social work values, principles, and techniques to one or more of the following ends:
Helping people obtain tangible services like those involving provision of food, housing, or income
Providing counseling and psychotherapy with individuals, families, and groups
Participating in relevant legislative processes
Systems Theories
Focus on the dynamics among and interactions of people in their environment.
Jane Addams
Established Hull House in Chicago 1889 alongside Ellen Gates Starr
Helped form and became president of Woman’s Peace Party 1915
A pioneer social worker in America
She was actively involved in many organizations and causes.
Hull House
established in Chicago 1889 by Jane Addams and Ellen Gates Starr and is one of the most famous settlement houses.
Offering education, childcare, cultural programs, and community services while advocating for social reform
Advocacy
The act of standing up for and defending the cause of another.
Assimilation
the process of incorporating another culture into the mainstream culture. The assimilated culture was expected to assume the dominant culture's values and practices, relinquishing its own.
Charity Organization Societies
agencies that emphasized cooperation among organization providing assistance, promotion of efficiency, and elimination of fraud.
Deinstitutionalization
A movement that focuses on providing services and care for people within their own communities rather than in institutional settings.
Stresses placing people back in the community and providing mental health treatment and services to them there.
Medicare Modernization Act
A social insurance program of health care for older adults. It produced the largest overhaul of Medicare in the public health program's history.
Created the Medicare Part D prescription drug benefit and established the Medicare Advantage program
Public Assistance
Government program providing financial resources to people who can't support themselves. People qualify based on need.
Settlement Houses
Neighborhood-based centers where humanitarians, interested students, and others "settled" to help people living in poverty improve their communities and their lives.
Social Security Act
1935
Consisted of 11 major parts that addressed a specific issue and program.
This legislation reconfigured the social welfare system and placed the burden on the federal government to provide a coordinated system of resources.
Established a structure of benefits in three major categories: social insurance, public assistance, and health services.
NASW Code of Ethics
document that explains the profession’s values and the conduct expected of social workers.
six core values: service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence.
Accountability
The profession’s responsibility to clients and the community that workers are effectively doing what they say they are going to do
Competence
Having the necessary skills and abilities to work effectively with clients. -Social workers interact with vulnerable people facing complex, high-stakes crises (like trauma, addication, or housing loss), it is vital to understand the system and know what steps to take in each situaiton
Confidentiality
The ethical principle that information provided by a client should not be shared without the client’s explicit permission to do so. - Not asking for more info than is necessary - Inform clients of confidentiality limits
Conflict of Interest
A clash between the responsibilities of the professional role and the potential for personal gain
Dual Relationships
A type of conflict of interest that occurs when professionals assume two or more roles with a client, either at the same time or sequentially ● Example having a family, romantic, or friend relationship with someone while also having a professional
Ethical Dilemmas
Problematic situations in which one must make a difficult choice among two or more alternatives. A dilemma occurs when no one answer can conform to all the ethical principles involved
Ethics
Principles that specify what is good and what is bad; they clarify what should and should not be done in a given situation Values determine what beliefs are appropriate. Ethics address how to apply those beliefs to do the right thing
Globalization
The process of global integration in which diverse peoples, economies, cultures, and political processes are increasingly subjected to international influences. The increasing interdependence and interconnectedness among nations around the world.
Human Rights
Everyone deserves basic rights and fair treatment, no matter where they are from.
Networking
This involves the establishment of communication and interpersonal interaction among people to provide support, exchange information, or achieve some designated goal ● Social workers need this skill to get clients connected with other resources they need
Occupational Therapy
Therapy for those recuperating from illness that encourages rehabilitation by performing the activities of daily life
Self-Determination
The right of each individual to make his or her own decisions. The goal is to assist clients in making the best, most informed choices possible by giving them resources and advice but not making the decision for them.
Sheltered Employment
A program involving work in a safe, closely supervised environment for people who have trouble functioning independently ● Clients usually receive at most minimum wage and sometimes significantly less than minimum age
Social Justice
Upholding the condition that in a perfect world all citizens would have identical “rights, protection, opportunities, obligations, and social benefits,” regardless of their backgrounds and membership in diverse groups
The idea that everyone should have the same rights, opportunities, protection, responsibilities, and benefits, no matter their background.
Values
Beliefs about what is and is not considered important and worthwhile. Values determine what beliefs are appropriate and reflect our judgment about the relative worth of objects or ideas. This delineates what we believe is more valuable or less valuable.