Management 3

Kim is the chief executive officer of Hayden Corp. He believes that it is important for top management to inspire employees to work toward organizational goals. As a result, he develops an incentive plan to reward high-performing employees and boost their morale. In the context of management functions, Kim is engaged in

leading

Chad is the human resources manager of a chain of stationery stores. The company intends to open two new outlets, and Chad plans to recruit staff for both outlets by the end of the month. In this scenario, Chad's staffing target serves as a

proximal goal

Philip works at a graphic design firm. He can efficiently work on various graphic design software. He can create visuals and illustrations as per clients' requirements. This scenario illustrates that Philip has

technical skills

In the context of the specific environment of organizations, which of the following is a similarity between the public communications approach and a product boycott?

public communications approach and product boycott

The production team members of Agrimotor, an agricultural machinery manufacturer, are expected to follow standing plans when any of the machinery used for production stops functioning. These standing plans describe what they should and should not do. They also detail how to deal with the situation. Given this information, the standing plans in this scenario can best be referred to as

rules and regulation

Managers can use overt integrity tests to

select and hire ethical employees

Javien Inc., a large building and development company, refused to merge with Ivereil Corp. as Ivereil had numerous lawsuits filed against it. This scenario illustrates that Javien fulfilled its

discretionary responsibility

In the context of decision making, a _______ is a gap between a desired state and an existing state.

problem

is a barrier to good decision making caused by pressure within a group for members to agree with each other.

Groupthink

Jenna occasionally steals office supplies from her workplace when her workplace is empty. She was diagnosed with kleptomania and was fired from her last job when she was caught stealing. In the context of workplace deviance, this is an example of

property deviance

Benjamin, a military officer, strongly believes that a soldier has to do whatever it takes to protect his or her country. In the context of Kohlberg's stages of moral development, Benjamin is at the _______of moral development

postconventional level

Which of the following exemplifies a political/legal trend in the general organizational environments?

Regulations concerning the disposal of biological waste

During a test, Zoe's teacher tells him and his classmates that if she catches them cheating, she would give them poor grades. Hence, Zoe refuses to cheat during the test though his classmates cheat when the teacher steps outside the room. In the context of Kohlberg's stages of moral development, Zoe is at the ___________ of moral development in this scenario.

punishment and obedience stage

In the context of planning from top to bottom, the top management is responsible for developing

long term strategic plans

Loretta, the brand manager of a luxury handbag store, attends fashion shows in various cities to study the current and upcoming fashion trends and get acquainted with people from the fashion industry. In the context of managerial roles, which of the following roles does Loretta illustrate in this scenario?

Monitor Role

is derived from theoretical models in biology and social psychology developed in the 1950s and 1960s

Systems approach to Management

Fresnas Inc. is a company that manufactures bottles. Initially, the employees were divided into two teams to make it easier for the company to manage them. Each team produced 200 bottles per day. When the managers of the company integrated the two teams into one, the number of bottles produced per day was 500. This was due to the better coordination among the employees. This approach is an example of

synergy

Unlike monarchical organizations, bureaucratic organizations:

promote employees based on their experience or achievements

A team leader is responsible for:

facilitating team activities toward accomplishing a goal

As soon as she allocates tasks to her subordinates, Yolanda, an account manager, thinks about the next set of tasks that she can allocate to them so that she can gain credit from her superiors in the organization. Which of the following management mistakes is evident by this act of Yolanda?

Being overly ambitious

In the context of structured conflict, which of the following is a difference between the devil's advocacy approach and dialectical inquiry?

the role of one person vs the whole group

According to the ____________, the most effective management theory or idea depends on the kinds of problems or situations that managers are facing at a particular time and place.

contingency approach

a company's social responsibility to make a profit by producing a valued product or service

economic responsibility

In the context of Frederick W. Taylor's four principles of scientific management, which of the following is a difference between the first principle and the third principle?

developing the science vs implementing them

A business administrator in a school is determining how classes will be scheduled, which rooms will be allocated, and who will teach each subject in the curriculum. Which of the following management functions is illustrated in this scenario?

Organizing

Earlinwex, an apparel wholesaler, wants to set up a warehouse in a neighboring country that levies taxes at a low rate. Before setting up the store, the operations manager of the company travels to the country to study the political scenario that affects wholesale businesses, the regulations governing the textile industry, and the business strategies of the existing players in the market. Which of the following concepts does this scenario best illustrate?

Environmental Scanning

In the context of Kohlberg's stages of moral development, unlike the law and order stage, in the instrumental exchange stage,

you worry about what you want not the punishment

is a company's social responsibility to not violate accepted principles of right and wrong when conducting its business

Ethical Responsibility

Jerry, the recruitment manager at Randents Inc., reviews the performance of his team members on a monthly basis. Based on the results of his monthly reviews, he decides to conduct daily reviews to analyze the performance of members who do not achieve their monthly targets. In the context of management functions, Jerry's action exemplifies

controlling

Autowizic Inc., an automobile manufacturing company, plans to move its operations to a different city by the end of the year. It sets a target of moving one department by the end of each month, so that all the departments can be moved within a year. In this scenario, Autowizic's plan of moving its operations to a different city by the end of the year is an example of a

distal goal

Which of the following stakeholder groups does not engage in regular transactions with a company?

Special Interest Groups

In the context of managerial roles, which of the following is a difference between the figurehead role and the liaison role?

figurehead= ceremonial, liaison= external people

Junus Electronics frequently conducts donation drives for victims of natural disasters across the world. Junus Electronics is fulfilling its ______ responsibilitie

ethical

Which of the following is a decision-making method that can be used to create c-type conflict by assigning an individual or a subgroup the role of critic?

Devil's Advocacy

Benjamin steals lunch from his coworkers and shouts and throws tantrums when confronted about this. In the context of workplace deviance, this is an example of

personal deviation

Aaron, the chief executive officer of Periwinkle Inc., often sits on the boards of other companies to share viewpoints on business operations. In this case, which of the following managerial roles does Aaron perform?

Liaison role

are equally important at all levels of management, from team leaders to chief executive officers

Human skills

Amanda, the sales manager at an e-commerce fashion site, decides the annual, monthly, and weekly targets of all the salespeople in the company. She sets these targets in such a way that the salespersons work toward achieving the organizational goals. In this scenario, which of the following management functions does Amanda perform?

Planning

In the context of federal regulatory agencies and commissions, the ___________ stops companies from engaging in unfair workforce practices.

National Labor Relations Board

Many people in Rhenasia spend less as there are only a few well-paid jobs in the country. Many businesses in the country are adversely affected as the purchasing power of consumers has drastically reduced. The organizational environmental characteristic that is affecting businesses in Rhenasia is associated with the

economy of the country

Laveall has created seven global product divisions—fragrances, baby care, batteries, oral care, men's grooming, convenience foods, and detergents—and three marketing divisions—one for North America, one for Asia, and one for Europe. In the context of the systems approach to management, these ten divisions are examples of

subsystems

Ecru Inc. is a company that regularly provides dairy products and meat to a fast-food chain. In this scenario, Ecru Inc. is a _______of the fast-food chain.

supplier

In the context of workplace deviance, unlike property deviance, production deviance:

hurts the quality and quantity of work produced

The top management at Vermilion Inc. realized that there were some technical defects in the company's new manufacturing plant that was under construction. Technical specialists were sent to the site to correct the issues. This scenario illustrates the management function of

controlling

Thyimach, a machinery manufacturing company, has been purchasing iron shafts from Metaljun, a supplier of iron and steel materials, for over a decade. When Thyimach designs new models of machinery, Metaljun manufactures shafts with new specifications without asking for advance payments. Thyimach, in turn, uses only Metaljun's materials to manufacture its machinery. In the context of the supplier component of a specific environment, this scenario best illustrates

relationship behavior

Ken was fired from his job at a paper mill for taking one week off from work even though his leave had been approved by his manager. As this action is a violation of the terms of job security, Ken filed a suit against the paper mill. He won the case, and the paper mill suffered losses as it had to pay a hefty sum to Ken as compensation. In the context of the general environment, this scenario illustrates the effect of the ___________ on organizations.

legal component

Calverd Bank was one of the first banks to open a branch in the rural county of Shirles. Even after many other banks opened their branches in Shirles, Calverd Bank continues to have the biggest market share because of its excellent customer service. In the context of management, the Shirles branch of Calverd Bank illustrates

effectiveness

According to psychologist Lawrence Kohlberg, people at the _______________ of moral development make decisions that conform to societal expectations

postconventional level

Daniel has started a small shoe manufacturing company. He has a tight budget, and does not want the best equipment at the moment, so he is using equipment that is good enough to work with. In this scenario, Daniel is

discounting

The chief financial officer of Benjampt, a manufacturing company, disagrees with the rest of the senior managers about the renewal of the company's manufacturing license. They have conflicting interests because of their different career experiences. However, they are willing to weigh their opinions and arrive at the best possible solution. In this scenario, the conflict among the senior members best exemplifies

C-type conflict

As a supervisor at an automobile service center, Jacob is bossy, arrogant, and insensitive to the needs of his subordinates. He is unable to delegate tasks effectively. This scenario illustrates that Jacob has the characteristics of a

derailed

Amy, the chief operations officer of a company that manufactures baby products, formulates a plan on how the company's newly launched products will serve its wide customer base and how it will deal with its competitors. In this scenario, Amy has most likely contributed to developing the company's

strategic plan

is a social responsiveness strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem

accommodative strategy

Primo Remo Cars recalled one of its car models after it learned about a defect in its engine. By doing so, it met all the expectations of its customers. This is an example of an

accommodative strategy

Bryencia, a start-up media agency, has flexible work hours. The flexible work hours and leave policy at Bryencia boost employee morale, leading to high performance. In this scenario, the positive attitude of the employees of Bryencia is most likely a result of its

organizational culture

Jamie is interviewing a candidate for a position in his company. He is not sure if the candidate is going to be an ethical employee, so he asks him, "What would you do if you see someone stealing things from the company?" Which of the following types of tests is Jamie using to screen the candidate?

overt integrity test

Matt refused to illegally download his favorite artist's new album even though his preordered copy was arriving late. He believes that he cannot support the artist and the music industry if he illegally downloads music. In the context of Kohlberg's stages of moral development, Matthew is at the ________________ of moral development in this scenario

social contract stage

Horizon Inc, a local electronics manufacturing company, produces a significant amount of electronic waste every day. The company disposes the waste in the ocean despite strict government regulations regarding waste disposal. This scenario illustrates that Horizon has failed to fulfill its

legal responsibility

Trisha is appointed as the new CEO of an automobile manufacturing company. She decides to introduce a new set of organizational policies to improve company-wide performance. According to the new policies, all employees and managers are required to be present at their desks for a minimum of eight hours each day and submit a report of all the tasks they perform throughout the day. In this scenario, Trisha is most likely using

behavioral addition

The economy is a part of the _____________ that influences all organizations

general environment

The management of Won League Lotteries was planning to shut down one of its offices. This shutdown was going to result in layoffs, and the employees were not happy. The employees stopped picking up client calls and started leaving work before completing their eight-hour shifts. In the context of scientific management, this behavior of the employees is known as

soldiering

Peter and Mary applied for a job at Ben&Jen's Restaurant. Peter was friends with the owner of the restaurant, but Mary was better qualified and had experience working at another restaurant. The recruiting manager decided to hire Mary even though Peter was referred by the owner. Which of the following did the recruiting manager lead by to hire Mary?

Bureaucracy

The managers at Alpha Corp. are closely observing trends in the industry. They are trying to identify factors that might have a significant influence on Alpha's business operations. Which of the following concepts is illustrated in the scenario?

Environmental Scanning

Pam is a manager at Adrent Corp. She is hiring candidates for a new position in the company. While interviewing them, Pam asks each candidate, "What would you do if you see someone in the company taking a bribe?" Which of the following types of tests is Pam using to screen the candidates?

overt integrity test

Jandes, a daily newspaper, follows a formal structure with little flexibility. The team managers of the company are required to ensure that their team members arrive at work by 9 a.m. every day. All the employees are required to stay for a minimum of 45 hours in office per week. This scenario best illustrates Jandes'

organizational culture

Which of the following factors should be taken into account when determining the ethical intensity of an action?

Temporal Immediacy

George takes two days to complete a task that can be completed in a day. He believes that taking more time to finish his work will impress his supervisors. In the context of workplace deviance, this is an example of

production deviance

Zimway Inc. is a small-scale manufacturer of linen. Couture Corp., a big apparel brand, purchases linen from Zimway in large quantities. Zimway, otherwise, has very few clients, and most of them purchase linen occasionally and in minimal quantities. Therefore, business ties with Couture is crucial for Zimway's survival and success. In the context of the specific environment, which of the following concepts is illustrated in the scenario?

buyer dependence

An automobile manufacturing company has developed an electric car that uses sunlight to charge itself during movement. In the context of organizational environment, this new invention is a development in the ____________________ of the general environment

technological component

Jane and her team members started working overtime but worked slower and deliberately introduced errors in the work they were given. In the context of scientific management, this behavior of the workers is known as

soldiering

Trendown Inc. has launched a plan to completely transition from a clothing retailer to a cosmetic brand by the end of the year. It has 24 stores across the city, and the management sets a target to transition two stores by the end of each month. In this scenario, Trendown Inc.'s monthly target is an example of a

proximal goal

In the context of the number and the intensity of external factors in the environment that affect organizations, a _________________ is defined as an environment with few environmental factors

simple environment

Most of the managers and team members of Wilbesht, a pharmaceutical company, are under the age of 40. The structure of the company is informal and flexible. This scenario best illustrates Wilbesht's

organizational culture

Norman, a partner of Dalextiles, a garment wholesale firm, offers discounts to giant retail apparel stores if the quantity of products bought from Dalextiles is more than their actual purchase requirement. In the context of managerial roles, which of the following decisional roles does Norman exemplify in this scenario?

negotiator rule

The marketing managers of Point Inc. are having a conflict over how they can improve the marketing strategies of their company. The managers are disagreeing on the views presented by each other based on their experiences and knowledge. In this scenario, the managers are engaging in

C-type conflict

Carrie is a certified public accountant. Because of her qualifications, she gets a job as the finance manager of a leading manufacturing firm. Which of the following skills is Carrie most likely to possess?

technical skills

Douclamp, a steel manufacturing company, makes small investments in three iron ore plants in different cities. When one of the plants yields more profit than the others, Douclamp increases its investment in that plant and discontinues its investments in the other plants. In this scenario, Douclamp most likely uses

options-based planning

is a group member whose work pace is significantly faster than the normal pace in his or her group

rate buster

When Ruth was hired by Graham Services Inc. to head its customer service operations, she was told that her role involved supervising the work of her employees and ensuring that they did their jobs well. Ruth's job is related to:

management

In the context of organizational systems, ____________ are smaller systems that operate within the context of a larger system

subsystems

____________ involves identifying and addressing customer needs, trends, and issues before they occur.

Proactive Monitoring

Citrine Inc. is a manufacturer of electrical home appliances. The company is facing a serious shortage of copper scrap that is used in its manufacturing process. Hence, the manufacturing process at Citrine has come to a halt. In the context of external environments, which of the following characteristics is illustrated in this scenario?

Resource Scarcity

Bringwo is a computer brand whose computers are compatible with a variety of processors. Patfon, a manufacturer of computer processors, makes processors that are compatible only with Bringwo's computers and is therefore highly dependent on Bringwo. In the context of the specific environment, which of the following concepts does this scenario best illustrate?

buyer dependence

is a tactic that typically involves framing issues as public issues; exposing questionable, exploitative, or unethical practices; and creating controversy that is likely to receive extensive news coverage

Media Advocacy

A court ruling against the wrongful dismissal of employees is a development in the _______component of the general environment

political/legal