7.1 UCD

Understanding user needs is key to designing best the products/services

user centered design

approach that centralizes user needs/abilities to create appropriate design for user, task, environment

4 UCD principles

1. usage centered requirements, analysis/specification
2. structured UI design, natural interaction
3. usability assessment, evaluation, improvement
4. human centric project management

5 UCD stages

1. research, problems/requirements analyzed
2. concept, function/structure determined
3. design, form developed
4. implementation, cost price determined
5. launch, marketing/production

inclusive/universal design

ucd extension includes members possibly forgotten in product design cycle

inclusive design characteristics

equal usability, simple operation, low physical effort