ITTM (WEEK 8 - LESSON 5)

itinerary planning

is one of the important functions of a travel agency and requires detailed and careful planning.

travel agent

The ____ should have knowledge of the basic requirements of tourist and facilities available at the destination before planning the tour itinerary

flight itinerary planning

focuses solely on the logistics and scheduling of air travel, including flight numbers, airports, dates, and times

tour itinerary planning

is a broader concept that involves creating a comprehensive schedule of daily activities, accommodations, transportation, and attractions for a journey or excursion.

flight itinerary, flight planning

a ______ is a component of tour planning, which encompasses the entire trip from start to finish, whereas ______ is a specific step within that larger process

flight itinerary planning

The process by which cities to be visited are arranged in the desired sequence to conform with the passenger’s desired travel plans, starting from the point of origin or destinations to be visited in the desired sequence.

one way (OW) trip

A ____ journey is a continuous trip from the origin to a different final destination

Round Trip (RT)

A _____ is a journey via a continuous charged air route

Circle Trip (CT)

A ______ is a journey via continuously charged air route that returns to the same city

Round-the-World (RTW)

A trip which is combination of round trip and circle trip , but without backtracking.

Open-jaw Trip (OT)

An _______ is an incomplete round or circle trip

Turn around open jaw

______ is not closed in the outward destination portion of the trip

Origin open jaw

______ is not closed between the final destination and the origin.

1. avoid crisscrossing

2. avoid backtracking

3. the less carrier, the better

rules in itinerary planning

direct, non-stop flight

The simplest way in itinerary planning after determining the city-pair and the correct sequencing of these city-pairs is to select a ____, _____ from one point to another until the final destination.

hub or transfer airport

however, not all countries have direct flight from Manila. If there is no direct flight, select a ____ or _______. In choosing a ___, take into account the safety of the passengers

1. Official Airline Guide (OAG)

2. City-pair availability in the GDS

3. Flight schedules in travel portals

4. Individual airline websites

BASIC TOOLS FOR FLIGHT ITINERARY PLANNING

Official Airline Guides, alphabetically, from-departure city, to-arrival city

The basis for all electronic and automated flight information gathering systems being used today by both consumers and travel management companies is the ________ (OAG). The information in an OAG Flight Planner is presented in an _______, easy-to-use from/to (city-pair) style. The ___ is each DEPARTURE city, while the ___ each ARRIVAL city, showing which airline fly the route between.

1963, Semi-Automated Business Reservation Environment (SABRE)

American Airlines introduced the first computerized reservation system or CRS, the _________________

1976, Apollo

United Airlines’ _____ was introduced and was made available to travel agents as a system to book air travel

1987, COVIA

the then Galileo, introduced _____, a computerized listing of unbiased and neutral flight schedules that was made available to participating airlines and travel agents.

1990

a complete reservations system for airline, hotel and car rental reservations was enhanced paving the way to the Global Distribution System

ABACUS

AMADEUS

GALILEO

- The most predominant GDS available in the Philippines are ______, the oldest system in operation

- ______, the most user-friendly;

- ______, the most recent one.

Travelocity, SABRE in 1996, commission caps

The first full service, online travel booking and information resource available to web users was ______, made available by ____ in ____. Also, in this time, airlines in the US introduce the ______ that have reduced the commission paid by many airlines to travel agents to zero. This policy has spread around the world and to this day, airlines have plugged commission levels worldwide.

search

selection

summary

traveler’s information

purchase

confirmation

steps in tool 4 (airline book and buy website)