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shopping online
buying goods or services on the Internet – mua sắm trực tuyến
multi-channel retail
selling products through several different channels, such as websites and physical stores – bán lẻ đa kênh
retailer
a person or company that sells goods directly to customers – nhà bán lẻ
worry for retailers
a concern or problem for people/businesses selling goods – mối lo ngại đối với các nhà bán lẻ
reach an agreement
to successfully agree on something – đi đến thỏa thuận
lifetime holidays
holidays or trips that are considered extremely special or memorable – những kỳ nghỉ để đời
designer clothes
clothes made by well-known fashion designers or brands – quần áo thiết kế
perfumery
products or a shop selling perfumes – nước hoa / cửa hàng nước hoa
groceries
food and other everyday household items – thực phẩm và hàng tiêu dùng thiết yếu
jewellery
decorative items such as rings, necklaces and bracelets – đồ trang sức
travel / concert tickets
tickets bought for travelling or attending concerts – vé du lịch / vé xem hòa nhạc
buy in bulk
to buy a large quantity of something at one time – mua số lượng lớn
offer a discount
to sell something at a lower price than usual – giảm giá / đưa ra mức giảm giá
discount
a reduction in the usual price of something – khoản giảm giá
fully satisfied
completely pleased with a product or service – hoàn toàn hài lòng
return goods
to send goods back to the seller, usually because of a problem or dissatisfaction – trả lại hàng
get a full refund
to receive all the money originally paid for something – được hoàn tiền đầy đủ
refund
money returned to a customer after they return a product or cancel a purchase – khoản tiền hoàn lại
send back goods
to return purchased products to the seller – gửi trả hàng
original packaging
the packaging in which a product was originally sold – bao bì nguyên bản
dispatch goods
to send goods to a customer – gửi / xuất hàng
be dispatched within 24 hours
to be sent to the customer within one day – được gửi đi trong vòng 24 giờ
purchase goods
to buy products, especially in a formal/business context – mua hàng
purchased goods
products that have been bought – hàng hóa đã mua
exchange goods
to replace a purchased product with another one – đổi hàng
keep goods in stock
to have products available for customers to buy – giữ hàng trong kho / có sẵn hàng
stock
goods that a shop or company has available for sale – hàng tồn kho / hàng có sẵn
warehouse
a large building where goods are stored before being sold or delivered – nhà kho
ready for delivery
prepared and available to be sent to the customer – sẵn sàng để giao hàng
delivery
the process of taking goods to a customer – việc giao hàng
products and services
goods and activities offered to customers – sản phẩm và dịch vụ
a large discount
a significant reduction in the original price – mức giảm giá lớn
on sale
available to buy at a reduced price – đang được giảm giá
bargain
something bought at a price that is lower than expected or considered very good value – món hời
special offer
a product or service available at a temporarily reduced price or with an extra benefit – ưu đãi đặc biệt
goods
physical products that are bought or sold – hàng hóa
buy goods and services online
purchase products or services through the Internet – mua hàng hóa và dịch vụ trực tuyến
advantages of shopping online
benefits or positive aspects of purchasing things on the Internet – lợi ích của việc mua sắm trực tuyến
prefer not to buy something online
choose not to purchase something through the Internet – không thích / không muốn mua thứ gì trực tuyến
within seven days
before a period of seven days has passed – trong vòng bảy ngày
within 24 hours of your order
during the 24-hour period after an order is placed – trong vòng 24 giờ kể từ khi đặt hàng
original price
the price of a product before any discount is applied – giá gốc
customer satisfaction
the degree to which customers are pleased with a product or service – sự hài lòng của khách hàng