Air Force Medical Service and Health Services Management Review

Vocabulary review flashcards covering Air Force Medical Service organizational structure, Trusted Care principles, military medical history, 4A0XX career progression, and MTF operational flights.

Patient Centeredness

A Trusted Care core domain focused on communicating clearly and maximizing value to the patient.

Leadership Commitment

A Trusted Care core domain focused on developing Trusted Care Leaders at all levels.

Culture of Safety

A Trusted Care core domain focused on putting the safety and health of others first.

Continuous Process Improvement

A Trusted Care core domain focused on seeing the operational environment as a system of care that can be studied to effect positive change.

MDG/CC (Medical Group Commander)

Officer who has overall responsibility for all activities of the medical facility and is accountable for the accomplishment of all aspects of the medical group mission.

Medical Group Deputy CC

Individual who assists the MDG/CC in providing oversight for the strategic planning and management process.

Squadron CC (Squadron Commander)

An officer appointed to manage personnel and resources within their squadron.

Flight CC (Flight Commander)

Best-qualified officer who improves performance, supports quality patient care, and works with the enlisted lead to maintain a cohesive, patient-focused team.

Medical Group Superintendent

A qualified Medical SNCO identified through the Air Force Personnel Center (AFPC) assignment process to provide expertise on medical enlisted matters.

SEL (Senior Enlisted Leader)

An individual who assists the Squadron Commander with managing personnel and resources within the squadron.

First Sergeant

An individual who provides a dedicated focal point for all readiness, health, morale, welfare, and quality-of-life issues.

NCOIC / Flight Chief

Usually the highest ranking Senior Non-Commissioned Officer (SNCO) or Non-Commissioned Officer (NCO) of a work section or office.

Medical Wing

The single Air Force medical facility dedicated solely to patient care, located at Joint Base San Antonio, Texas.

Medical Group

The most common organizational designation for medical facilities in the Air Force.

Medical Squadron

The medical organizational structure found at small hospitals and clinics.

Dental Squadron

Squadron responsible for the prevention and treatment of dental disease to ensure maximum personnel readiness and optimal oral health of all personnel.

Aerospace Medicine Squadron (AMDS)

Squadron that supports the operational Air Force by enhancing the health of its people, ensuring a fit force, preventing disease and injury, protecting the environment, and anticipating medical contingencies.

Medical Operations Squadron (MDOS)

Squadron that contains the majority of outpatient clinics within the Medical Treatment Facility (MTF).

Medical Support Squadron (MDSS)

Squadron that provides MTF support by managing ancillary services, resource management, managed care, medical logistics, and medical information systems.

Medical Logistics Flight (4A1X1 personnel)

Flight within the MDSS responsible for Medical Material, Facility Management, and Biomedical Equipment Repair.

Ancillary Services

Clinical support services within the MDSS consisting of Radiology, Pharmacy, Nutritional Medicine, and Laboratory.

Preoccupation with Failure

Principle defined as empowering each other's commitment to zero harm by proactively identifying and addressing systematic problems that can lead to harm.

Reluctance to Simplify

Principle defined as working to understand the root cause of problems, and building and leveraging connections to solve them.

Sensitivity to Operations

Principle defined as being mindful of people, processes, and systems that impact patient care.

Deference to Expertise

Principle defined as seeking guidance from the person with the most relevant knowledge, regardless of rank.

Commitment to Resilience

Principle defined as developing the tools and mindset to learn from and improve upon past mistakes.

Respect for People

Principle defined as promoting a culture of respect in which staff and patients are trusted, valued, and relied on.

Constancy of Purpose

Principle defined as fostering a shared commitment to eliminating harm.

Air Force Medical Service (AFMS)

Service established on July 1, 1949, by Air Force General Order No. 35 with six officer personnel components: Medical Corps, Dental Corps, Veterinary Corps, Medical Service Corps, Air Force Nurse Corps, and Women's Medical Specialist Corps.

Korean War

Conflict from July 1950 to July 1953 that was the first war for the USAF Medical Service.

Dependent Medical Care Act

A law passed by Congress in 1956 that broadened military responsibilities by providing care and treatment for family members for the first time.

Vietnam War

Conflict during the 1960s in which the Medical Service's goals were to assist in the termination of communism and relieve the suffering of war in Southeast Asia.

Gulf War (AFMS Deployment)

Operation begun on August 8, 1990, marking the largest AFMS deployment since the Vietnam War, featuring rapid deployment of air transportable clinics with flying squadrons and air transportable hospitals departing on August 11, 1990, from Shaw, MacDill, and Langley AFB.

Operation Desert Storm

Conflict during which the Air Force provided 925 beds and 4,900 medics to support operations, and deployed 6,900 medics to staff 3,740 beds in European fixed and contingency hospitals.

Career Field Family (AFSC 1st Character)

In the AFSC code structure, the first character (such as '4') represents the Career Field Family.

Career Field Subdivision (AFSC 2nd Character)

In the AFSC code structure, the second character (such as 'A') represents the Career Field Subdivision.

Functional Area (AFSC 3rd Character)

In the AFSC code structure, the third character (such as '0') represents the Functional Area.

Skill Level (AFSC 4th Character)

In the AFSC code structure, the fourth character (such as '1', '3', '5', or '7') represents the member's Skill Level.

Specific Air Force Specialty (AFSC 5th Character)

In the AFSC code structure, the fifth character (such as '1') represents the Specific Air Force Specialty.

Health Service Management Helper

The entry-level title associated with AFSC 4A011.

Health Service Management Apprentice

The title associated with AFSC 4A031, attained upon graduation from technical training.

Health Service Management Journeyman

The title associated with AFSC 4A051, held by personnel in the ranks of A1C through SSgt.

Health Service Management Craftsman

The title associated with AFSC 4A071, held by personnel in the ranks of SSgt through MSgt.

Health Service Management Superintendent

The position and leadership title associated with the rank of SMSgt in the 4A0 career field.

5-Skill Level Upgrade Requirements

Prerequisites requiring completion of the 4A051 Career Development Course (CDC), performance of tasks in the STS/JQS within the TFTR system, supervisor recommendation on AF Form 2096, and commander signed approval on AF Form 2096.

7-Skill Level Upgrade Requirements

Prerequisites requiring the rank of SSgt through MSgt, completion of the 4A071 CDC, performance of STS/JQS tasks in TFTR, supervisor recommendation on AF Form 2096, and commander signed approval on AF Form 2096.

AFSC Prefix

A designator that indicates an ability, skill, special qualification, or system designator not restricted to a single Air Force Specialty (AFS).

AFSC Suffix

A designator that indicates positions associated with particular equipment or functions within an Air Force Specialty (AFS).

CFETP (Career Field Education and Training Plan)

Document used in technical training as a basis for skills and training complexity taught at the 3-level, and used by supervisors as the primary source to manage and track training progression.

AF Form 2096

The Classification/On-the-Job Trg Action form used to annotate supervisor recommendations and commander signed approvals for skill-level upgrades.

Resource Management Office (RMO)

Flight/office responsible for billing statements, payment collections, manpower, facility budget, third-party collections, Medical Expense Performance Reporting System (MEPRS), and cashiers.

TRICARE Operations and Patient Administration (TOPA)

Flight responsible for appointment desks, referral processing, TRICARE contracts, admissions and dispositions, quarters, convalescent leave, patient record in/out-processing, beneficiary counseling, and LOD/MEB programs.

Medical Readiness

Program responsible for preparing MTF personnel for contingency operations in war and peacetime, managing unit mobility programs, and ensuring assigned personnel are trained and equipped for deployment.

Aeromedical Evacuation

Function that prepares cleared patients for flight by accomplishing documentation and inputting data into TRAC2ES, and coordinates ground transport between the MTF and the aircraft.

Front Desk Clerk

Duty responsible for verifying and updating patient identity, eligibility, third-party insurance, and demographics, as well as checking in patients and scheduling follow-up appointments.

Personnel and Administration (P&A) Flight

Flight responsible for arranging personnel and administrative needs for the Medical Group, conducting personnel in/out-processing, managing awards and decorations, and monitoring the OPR/EPR/LOE program.

Medical Information Systems

Flight responsible for automated systems within the MTF, monitoring security programs, and managing hardware/software activities.

PRAP & Sensitive Duties

Function that monitors the impact of medical conditions on patient ability and reliability by recognizing potentially disqualifying information.

Medical Office Manager (MOM)

Role that inputs appointment templates and schedules into CHCS, coordinates patient referrals, and assists Resource Management with viewing third-party insurance.