Marketing planning process/ MOD 2

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22 Terms

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Marketing plan

A comprehensive document or blueprint, informed by analysis of the organization, customer, and market environment, that outlines marketing efforts (including objectives, strategies, and tactics) for an identified period

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Mission statement

Explanation of why the marketing plan exists and what problem it hopes to solve

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situational analysis

A collection of methods that marketers use to analyze and understand an organization's capabilities, customers, and business environment

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SWOT analysis

Analysis of the internal, controllable factors (strengths and weaknesses) and external, uncontrollable factors (opportunities and threats) that influence an organization

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Organizational capabilities

Combinations of skills, processes, human abilities, and competencies that are unique to an organization

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SMART

Specific, Measurable, Achievable, Result-oriented, Time bound

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Target market

Specific group of customers toward which a firm directs its marketing efforts

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Boston Consulting Group (BCG) Matrix

Planning tool which uses a quadrant to map the strategic position of a business brand based on the brand's market share and the market's growth potential

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Porters five forces model

Planning tool which provides a model for how to identify and analyze the competitive forces that shape a company's environment and influence profitability

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External factors

Factors an organization may be able to influence, but not control (such as technology innovations, competition, economic trends, and government policies) a company, which can represent opportunities or threats

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Dog

A product or business with low market share in a mature industry is a dog

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Cash cow

A cash cow is a product or business that has high market share and is in a slow-growing industry. It is bringing in more money than is being invested in it, but it does not have much growth potential.

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Question mark

A question mark is a product or business that has low market share currently, but is in a growing industry.

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Star

A star has high market share in a fast-growing industry. This kind of product or business is poised to bring a strong return on the funds invested

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Threat of new entrants

From the view of the current companies in the market, profitable markets that yield high returns will attract new companies.

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Threat of substitute products or services

The existence of different products that fulfill the same need increases the likelihood that customers will switch to alternatives.

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Rivalry

For most industries, the intensity of competitive rivalry is the major factor in determining the competitiveness of the industry.

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Bargaining power of buyers

The bargaining power of customers is the ability of customers to put a company under pressure, which also affects the customer's sensitivity to price changes

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Bargaining power of suppliers

When there are few substitutes, suppliers of raw materials, components, labor, and services (such as expertise) to an organization can be a source of power over the organization.

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Strategies

Plans of action or game plans designed to meet certain objectives

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Tactics

The actions taken to implement a strategy that drives toward a particular objective

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Internal factors

Factors controlled by the organization (such as financial resources, product lines, or technical capabilities), which can be either strengths or