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Marketing plan
A comprehensive document or blueprint, informed by analysis of the organization, customer, and market environment, that outlines marketing efforts (including objectives, strategies, and tactics) for an identified period
Mission statement
Explanation of why the marketing plan exists and what problem it hopes to solve
situational analysis
A collection of methods that marketers use to analyze and understand an organization's capabilities, customers, and business environment
SWOT analysis
Analysis of the internal, controllable factors (strengths and weaknesses) and external, uncontrollable factors (opportunities and threats) that influence an organization
Organizational capabilities
Combinations of skills, processes, human abilities, and competencies that are unique to an organization
SMART
Specific, Measurable, Achievable, Result-oriented, Time bound
Target market
Specific group of customers toward which a firm directs its marketing efforts
Boston Consulting Group (BCG) Matrix
Planning tool which uses a quadrant to map the strategic position of a business brand based on the brand's market share and the market's growth potential
Porters five forces model
Planning tool which provides a model for how to identify and analyze the competitive forces that shape a company's environment and influence profitability
External factors
Factors an organization may be able to influence, but not control (such as technology innovations, competition, economic trends, and government policies) a company, which can represent opportunities or threats
Dog
A product or business with low market share in a mature industry is a dog
Cash cow
A cash cow is a product or business that has high market share and is in a slow-growing industry. It is bringing in more money than is being invested in it, but it does not have much growth potential.
Question mark
A question mark is a product or business that has low market share currently, but is in a growing industry.
Star
A star has high market share in a fast-growing industry. This kind of product or business is poised to bring a strong return on the funds invested
Threat of new entrants
From the view of the current companies in the market, profitable markets that yield high returns will attract new companies.
Threat of substitute products or services
The existence of different products that fulfill the same need increases the likelihood that customers will switch to alternatives.
Rivalry
For most industries, the intensity of competitive rivalry is the major factor in determining the competitiveness of the industry.
Bargaining power of buyers
The bargaining power of customers is the ability of customers to put a company under pressure, which also affects the customer's sensitivity to price changes
Bargaining power of suppliers
When there are few substitutes, suppliers of raw materials, components, labor, and services (such as expertise) to an organization can be a source of power over the organization.
Strategies
Plans of action or game plans designed to meet certain objectives
Tactics
The actions taken to implement a strategy that drives toward a particular objective
Internal factors
Factors controlled by the organization (such as financial resources, product lines, or technical capabilities), which can be either strengths or