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Silent (CLUE)
C - Commands
L - Lights
U - Useable Exits and ABP's
E - Equipment
IOM 05-16
Unwarranted Evacuation
1. Immediately upon becoming aware that an unwarranted evacuation is beginning, shout loudly and clearly: REMAIN SEATED, STAY CALM
2. Take any steps necessary (including physical restraint) to prevent passengers from opening doors or removing exits. Enlist the help of other passengers, when possible.
3. Notify the PIC
4. The PIC will make the following PA: THIS IS THE CAPTAIN. REMAIN SEATED WITH YOUR SEAT BELT FASTENED AND FOLLOW THE DIRECTION OF YOUR FLIGHT ATTENDANT(S).
IOM 05-18
Odor, Smoke, and/or Fumes in the Cabin on the Ground
1. Locate and determine source of odor, smoke, or fumes
2. Notify the PIC of the: color (i.e., dark or light smoke), odor, location and/or source, density (of smoke)
3. Follow the PIC's instructions
4. Be prepared to perform a possible expedited deplaning or evacuation at the PIC's discretion
5. If the smoke or fumes becomes dense, the FA(s) must put on the PBE and obtain an appropriate fire extinguisher
IOM 05-13
Odor, Smoke, and/or Fumes in the Cabin in Flight
1. Locate the source of odor, smoke, or fumes
2. Notify the PIC of the: color (i.e., dark or light smoke), odor, location and/or source, density (of smoke)
3. Follow the PIC's instructions
4. Reseat passengers, if possible when necessary
5. Provide passengers with wet cloths and instruct them to cover their nose and mouth to avoid smoke inhalation
6. Be prepared to perform a possible precautionary or emergency landing at the PIC's discretion
If the smoke or fumes becomes dense, the FA(s) must put on the PBE and obtain the appropriate fire extinguisher
IOM 05-13
Pressure Seal Leak
1. Notify the PIC
2· Reseat passengers away from the area, if possible
3· Instruct passengers to fasten seat belts
4· Do not place any items in the leaking door seal
5· When the air leak is associated with an exit door, do not touch the operating handle
6· When the leak is associated with the MCD, R/1, R/2, or L/2 the FA must sit in an alternate jumpseat if available
Wait for further instruction from the PIC
IOM 05-15
Fire Inside the Aircraft on the Ground
Immediate Actions
1· Assess the fire
2· Put on the PBE when needed
3· Fight the fire
Secondary Actions
1· Notify the PIC of the: color (i.e., dark or light smoke), odor, location and/or source, density (of smoke)
2· Evacuate (using the MCD when applicable)
3· Gather passengers together
4· Calm and reassure passengers
5· Follow the PIC's directions
IOM 05-11
Fire Outside the Aircraft on the Ground
Immediate Actions
1· Assess the fire
2· Notify the PIC of the: color (i.e., dark or light smoke), odor, location and/or source, density (of smoke)
3· Calm and reassure passengers
4· Monitor the fire and continue to advise the PIC
Secondary Actions
1· Deplane or evacuate at the PIC's discretion
(alternate exits may be used)
IOM 05-11
Fire Inside the Aircraft in Flight
Immediate Actions
· Assess the fire
· Put on the PBE when needed
· Fight the fire
Secondary Actions
· Notify the PIC of the: color (i.e., dark or light smoke), odor, location and/or source, density (of smoke)
· Move passengers away
· Monitor for re-ignition
· Calm and reassure passengers
· Request help from ABPs, when needed
IOM 05-11
Fire Outside the Aircraft in Flight
Immediate Actions
1· Assess the fire
2· Notify the PIC of the: color (i.e., dark or light smoke), odor, location and/or source, density (of smoke)
3· Calm and reassure passengers
4· Monitor the fire and continue to advise the PIC
Secondary Actions
1. Perform additional tasks as instructed by the PIC
IOM 05-11