22.Noveno Mini Quiz

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7 Terms

1
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1. Company name

Component
Company name is a complaint component.

2
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2. Consumer review

Process
Consumer review is a step of the complaint process.

3
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3. Description of what happened

Component
Description of what happened is a complaint component.

4
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4. Company response

Process
Company response is a complaint component.

5
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5. Review and route

Process
Review and route is a step of the complaint process.

6
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6. Complaint submitted

Process
Complaint submitted is a step of the complaint process.

7
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7. Type of problem

Component

Type of problem is a complaint component.