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Vocabulary practice flashcards covering Unit 1: Communication Skills-II and Unit 2: Self-Management Skills-II from CBSE Class X AI curriculum.
Communication
The process of exchanging information, ideas, feelings, thoughts, or messages between two or more people or groups to create mutual understanding through verbal, non-verbal, written, or digital means.
Sender
The component of the communication process representing the person who sends or encodes the message.
Message
The information, idea, or thought to be shared and sent in the communication process.
Channel
The media or medium used to send the message from the sender to the receiver.
Receiver
The person who receives and decodes the message in the communication process.
Feedback
The response from the receiver that completes the communication cycle and helps the sender know whether the message was received and understood.
Decoding
The process of understanding and interpreting the received message in the communication cycle.
Verbal Communication
Communication that uses spoken or oral words, such as talking on the phone, giving a presentation, or participating in a debate.
Non-verbal Communication
Communication that uses body language, facial expressions, gestures, posture, and eye contact to express emotions and attitudes without speaking.
Written Communication
Communication using written words to convey information, such as through emails, letters, reports, and articles; it is permanent and can be referred to later.
Visual Communication
Communication using images, symbols, charts, graphs, videos, infographics, signs, posters, or presentation slides.
Digital Communication
Communication carried out using electronic media, such as chatting on WhatsApp, video calls, emails, and social media.
Physical Barriers
External communication obstacles such as noise, physical distance, surroundings, or poor network that block the message.
Language Barriers
Communication obstacles resulting from different languages or complex words that cause misunderstandings.
Psychological Barriers
Internal communication obstacles caused by stress, anger, fear, bias, attitude, or low confidence that affect understanding.
Semantic Barriers
Communication obstacles arising from different meanings assigned to the same words, leading to confusion.
Cultural Barriers
Communication obstacles caused by differences in customs, values, and beliefs.
Organizational Barriers
Communication obstacles stemming from formal rules, rigid hierarchy, or red tape within an organization.
Technological Barriers
Communication obstacles resulting from technical issues or a lack of access to devices.
Clarity (7 Cs)
A principle of effective communication requiring the speaker to be clear, easy to understand, and speak in simple language.
Conciseness (7 Cs)
A principle of effective communication requiring the message to be brief and to the point, avoiding unnecessary details.
Completeness (7 Cs)
A principle requiring the message to provide all necessary information and cover all important points.
Correctness (7 Cs)
A principle requiring the use of correct facts, accurate details, and proper grammar in communication.
Courtesy (7 Cs)
A principle requiring communication to be polite and respectful, using words such as 'Please', 'Thank you', and 'Sorry'.
Coherence (7 Cs)
A principle requiring the communicated message to remain logical, well-organized, and smooth-flowing.
Consideration (7 Cs)
A principle requiring the sender to think about the listener's needs, age, interest, knowledge, and respect their feelings.
Concreteness (7 Cs)
A principle requiring communication to be specific and definite by providing exact numbers and concrete examples.
Active Listening
Giving full attention to the speaker, fully concentrating, understanding their message, asking clarifying questions, paraphrasing, and responding thoughtfully.
Netiquette
Etiquette for digital communication, including using clear subject lines, avoiding ALL CAPS, being polite, respecting privacy, and replying within reasonable time.
Formal Communication
Communication that follows official channels and rules to share official information and instructions using a professional and serious tone (e.g., emails, notices, reports).
Informal Communication
Communication that happens without official rules to build relationships and share personal ideas using a friendly and casual tone (e.g., chatting with friends).
Self-Management
The ability to take control of one's thoughts, emotions, time, and actions to handle challenges, stay motivated, achieve goals, and live a balanced life.
Emotional Management
A key area of self-management that involves identifying and understanding one's emotions and responding to them in a positive and constructive way.
Time Management
Managing time effectively to get more done in less time without stress by creating daily to-do lists, prioritizing tasks, and avoiding distractions.
Communication
The process of exchanging information, ideas, feelings, or messages between individuals or groups to create mutual understanding.
Sender
The person who initiates and sends the message in the communication cycle.
Message
The information, thought, or idea to be sent and shared in communication.
Channel
The medium used to send and transmit the message to the receiver.
Receiver
The person who receives and decodes the sent message.
Feedback
The response from the receiver that completes the communication cycle and confirms whether the message was received and understood.
Encoding
The initial process performed by the sender to convert thoughts and ideas into a sendable message.
Decoding
The process of interpreting and understanding the received message by the receiver.
Verbal Communication
Communication using spoken words to convey information, such as speaking on the phone or giving a speech.
Non-verbal Communication
Communication that uses body language, facial expressions, gestures, posture, and eye contact to express emotions and attitudes without speaking.
Written Communication
Communication using written words to convey information, which is permanent and can be referred to later, such as emails, letters, and reports.
Visual Communication
Communication that uses images, symbols, charts, graphs, videos, infographics, or presentation slides to convey messages.
Digital Communication
Communication carried out using electronic media and tools, such as chatting on WhatsApp, video calls, or using email.
Physical Barriers
Environmental or physical obstacles such as noise, distance, surroundings, or poor network connectivity that block effective communication.
Language Barriers
Communication hurdles caused by speaking different languages or using overly complex words that lead to misunderstanding.
Psychological Barriers
Internal emotional factors such as stress, anger, fear, personal bias, or low confidence that affect understanding during communication.
Semantic Barriers
Miscommunication caused by words having multiple meanings or using technical jargon with an audience lacking background knowledge.
Cultural Barriers
Communication difficulties resulting from differences in customs, values, and beliefs.
Organizational Barriers
Obstacles in communication created by rigid organizational rules, strict hierarchies, or administrative red tape.
Technological Barriers
Issues arising from technical glitches, network issues, software failures, or a lack of electronic devices.
Clarity (7 Cs)
The principle of being clear and easy to understand by using simple language.
Conciseness (7 Cs)
The principle of being brief and to the point while avoiding unnecessary details.
Completeness (7 Cs)
The principle of providing all necessary information and covering all important points in the message.
Correctness (7 Cs)
The principle of using accurate facts, figures, and proper grammar in communication.
Courtesy (7 Cs)
The principle of being polite, respectful, and using polite words like 'Please' and 'Thank you'.
Coherence (7 Cs)
The principle of keeping the communication message logical, well-organized, and clear.
Consideration (7 Cs)
The principle of keeping the listener's perspective, feelings, and needs in mind.
Concreteness (7 Cs)
The principle of being specific and definite by giving exact numbers and concrete examples.
Active Listening
Giving full attention to the speaker, fully concentrating on their message, understanding it, and responding thoughtfully.
Netiquette
Digital communication etiquette that includes using appropriate subject lines, avoiding ALL CAPS, being polite, and protecting personal privacy.
Formal Communication
Official communication that follows established channels and rules to share official information and instructions.
Informal Communication
Unofficial communication without formal rules, used to build friendly relationships and share personal ideas.
Self-Management
The ability to take control of one's thoughts, emotions, time, and actions to achieve personal goals and maintain a balanced life.

Emotional Management
Understanding personal emotions and responding to them in a positive, constructive way.
Time Management
Using time wisely, creating daily to-do lists, and prioritizing important tasks to accomplish more without stress.
Goal Management
Setting clear goals and working consistently towards achieving them to stay motivated and focused.
Stress Management
Handling stress effectively and staying calm in challenging or difficult situations.
Personal Well-being
Taking active care of physical and mental health through routines like exercise, yoga, proper diet, and balanced habits.