CBSE Class 10 Artificial Intelligence - Communication & Self-Management Skills

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Vocabulary practice flashcards covering Unit 1: Communication Skills-II and Unit 2: Self-Management Skills-II from CBSE Class X AI curriculum.

72 Terms

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Communication

The process of exchanging information, ideas, feelings, thoughts, or messages between two or more people or groups to create mutual understanding through verbal, non-verbal, written, or digital means.

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Sender

The component of the communication process representing the person who sends or encodes the message.

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Message

The information, idea, or thought to be shared and sent in the communication process.

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Channel

The media or medium used to send the message from the sender to the receiver.

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Receiver

The person who receives and decodes the message in the communication process.

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Feedback

The response from the receiver that completes the communication cycle and helps the sender know whether the message was received and understood.

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Decoding

The process of understanding and interpreting the received message in the communication cycle.

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Verbal Communication

Communication that uses spoken or oral words, such as talking on the phone, giving a presentation, or participating in a debate.

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Non-verbal Communication

Communication that uses body language, facial expressions, gestures, posture, and eye contact to express emotions and attitudes without speaking.

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Written Communication

Communication using written words to convey information, such as through emails, letters, reports, and articles; it is permanent and can be referred to later.

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Visual Communication

Communication using images, symbols, charts, graphs, videos, infographics, signs, posters, or presentation slides.

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Digital Communication

Communication carried out using electronic media, such as chatting on WhatsApp, video calls, emails, and social media.

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Physical Barriers

External communication obstacles such as noise, physical distance, surroundings, or poor network that block the message.

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Language Barriers

Communication obstacles resulting from different languages or complex words that cause misunderstandings.

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Psychological Barriers

Internal communication obstacles caused by stress, anger, fear, bias, attitude, or low confidence that affect understanding.

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Semantic Barriers

Communication obstacles arising from different meanings assigned to the same words, leading to confusion.

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Cultural Barriers

Communication obstacles caused by differences in customs, values, and beliefs.

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Organizational Barriers

Communication obstacles stemming from formal rules, rigid hierarchy, or red tape within an organization.

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Technological Barriers

Communication obstacles resulting from technical issues or a lack of access to devices.

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Clarity (7 Cs)

A principle of effective communication requiring the speaker to be clear, easy to understand, and speak in simple language.

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Conciseness (7 Cs)

A principle of effective communication requiring the message to be brief and to the point, avoiding unnecessary details.

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Completeness (7 Cs)

A principle requiring the message to provide all necessary information and cover all important points.

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Correctness (7 Cs)

A principle requiring the use of correct facts, accurate details, and proper grammar in communication.

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Courtesy (7 Cs)

A principle requiring communication to be polite and respectful, using words such as 'Please', 'Thank you', and 'Sorry'.

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Coherence (7 Cs)

A principle requiring the communicated message to remain logical, well-organized, and smooth-flowing.

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Consideration (7 Cs)

A principle requiring the sender to think about the listener's needs, age, interest, knowledge, and respect their feelings.

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Concreteness (7 Cs)

A principle requiring communication to be specific and definite by providing exact numbers and concrete examples.

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Active Listening

Giving full attention to the speaker, fully concentrating, understanding their message, asking clarifying questions, paraphrasing, and responding thoughtfully.

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Netiquette

Etiquette for digital communication, including using clear subject lines, avoiding ALL CAPS, being polite, respecting privacy, and replying within reasonable time.

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Formal Communication

Communication that follows official channels and rules to share official information and instructions using a professional and serious tone (e.g., emails, notices, reports).

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Informal Communication

Communication that happens without official rules to build relationships and share personal ideas using a friendly and casual tone (e.g., chatting with friends).

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Self-Management

The ability to take control of one's thoughts, emotions, time, and actions to handle challenges, stay motivated, achieve goals, and live a balanced life.

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Emotional Management

A key area of self-management that involves identifying and understanding one's emotions and responding to them in a positive and constructive way.

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Time Management

Managing time effectively to get more done in less time without stress by creating daily to-do lists, prioritizing tasks, and avoiding distractions.

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Communication

The process of exchanging information, ideas, feelings, or messages between individuals or groups to create mutual understanding.

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Sender

The person who initiates and sends the message in the communication cycle.

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Message

The information, thought, or idea to be sent and shared in communication.

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Channel

The medium used to send and transmit the message to the receiver.

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Receiver

The person who receives and decodes the sent message.

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Feedback

The response from the receiver that completes the communication cycle and confirms whether the message was received and understood.

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Encoding

The initial process performed by the sender to convert thoughts and ideas into a sendable message.

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Decoding

The process of interpreting and understanding the received message by the receiver.

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Verbal Communication

Communication using spoken words to convey information, such as speaking on the phone or giving a speech.

44
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Non-verbal Communication

Communication that uses body language, facial expressions, gestures, posture, and eye contact to express emotions and attitudes without speaking.

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Written Communication

Communication using written words to convey information, which is permanent and can be referred to later, such as emails, letters, and reports.

46
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Visual Communication

Communication that uses images, symbols, charts, graphs, videos, infographics, or presentation slides to convey messages.

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Digital Communication

Communication carried out using electronic media and tools, such as chatting on WhatsApp, video calls, or using email.

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Physical Barriers

Environmental or physical obstacles such as noise, distance, surroundings, or poor network connectivity that block effective communication.

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Language Barriers

Communication hurdles caused by speaking different languages or using overly complex words that lead to misunderstanding.

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Psychological Barriers

Internal emotional factors such as stress, anger, fear, personal bias, or low confidence that affect understanding during communication.

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Semantic Barriers

Miscommunication caused by words having multiple meanings or using technical jargon with an audience lacking background knowledge.

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Cultural Barriers

Communication difficulties resulting from differences in customs, values, and beliefs.

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Organizational Barriers

Obstacles in communication created by rigid organizational rules, strict hierarchies, or administrative red tape.

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Technological Barriers

Issues arising from technical glitches, network issues, software failures, or a lack of electronic devices.

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Clarity (7 Cs)

The principle of being clear and easy to understand by using simple language.

56
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Conciseness (7 Cs)

The principle of being brief and to the point while avoiding unnecessary details.

57
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Completeness (7 Cs)

The principle of providing all necessary information and covering all important points in the message.

58
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Correctness (7 Cs)

The principle of using accurate facts, figures, and proper grammar in communication.

59
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Courtesy (7 Cs)

The principle of being polite, respectful, and using polite words like 'Please' and 'Thank you'.

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Coherence (7 Cs)

The principle of keeping the communication message logical, well-organized, and clear.

61
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Consideration (7 Cs)

The principle of keeping the listener's perspective, feelings, and needs in mind.

62
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Concreteness (7 Cs)

The principle of being specific and definite by giving exact numbers and concrete examples.

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Active Listening

Giving full attention to the speaker, fully concentrating on their message, understanding it, and responding thoughtfully.

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Netiquette

Digital communication etiquette that includes using appropriate subject lines, avoiding ALL CAPS, being polite, and protecting personal privacy.

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Formal Communication

Official communication that follows established channels and rules to share official information and instructions.

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Informal Communication

Unofficial communication without formal rules, used to build friendly relationships and share personal ideas.

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Self-Management

The ability to take control of one's thoughts, emotions, time, and actions to achieve personal goals and maintain a balanced life.

<p>The ability to take control of one's thoughts, emotions, time, and actions to achieve personal goals and maintain a balanced life.</p>
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Emotional Management

Understanding personal emotions and responding to them in a positive, constructive way.

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Time Management

Using time wisely, creating daily to-do lists, and prioritizing important tasks to accomplish more without stress.

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Goal Management

Setting clear goals and working consistently towards achieving them to stay motivated and focused.

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Stress Management

Handling stress effectively and staying calm in challenging or difficult situations.

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Personal Well-being

Taking active care of physical and mental health through routines like exercise, yoga, proper diet, and balanced habits.