WORK IMMERSION 12 - Professionalism and Work Ethics

1ST SEM MID TERM

Professionalism

The expectation to conduct or exhibit the highest moral/behavioral standards in the workplace

Initiative

A quality that means completing tasks without supervision

Teamwork

is used for cooperating well with colleagues

Integrity

refers to being truthful and transparent at work

Reliability

a quality that describes consistently producing quality work

Accountability

means keeping promises and commitments

Responsibility

quality means showing dedication and commitment to your job

Flexibility

describes being open to new ideas and changes

Discipline

quality involves being organized and managing time well

Resilience

describes the ability to handle pressure calmly

Courtesy

refers to treating others with respect (term only)

Mission statement

❖Defines what an organization or a company is, why it exists, and its reason for being.

❖This should define who the primary customers of the company are, and identify the products and services they produce.

❖This also creates a sense of identity of the company’s employees.

Vision statement

❖Describes what a company desires to achieve in the long run, generally in a time frame of five to ten years, or sometimes even longer.

❖This describes what it is trying to build, and serves as a touchstone for its future actions.

Corporate values

❖Principles that guide an organization’s internal conduct as well as its relationship with its customers, partners, and shareholders.

❖This guides the people in understanding the difference between right and wrong behavior.

Employee’s character

❖Describes how a person comes to work and conducts himself/herself on the job.

❖Where a person’s professionalism is embedded.

Be punctual

➔It is a key sign of professionalism.

➔A professional arrives at work ahead of schedule, gets settled, and is prepared to start.

➔They complete their tasks on time and adhere to all deadlines.

Be accountable

➔It involves fully owning the completion of assigned tasks, making sound decisions, and addressing any issues that arise from those decisions.

➔A professional takes responsibility and takes proactive steps to resolve problems, rather than shifting blame to others.

Be organized

➔To ensure an activity is carried out effectively and efficiently, it's important to keep your work area as organized and tidy as possible to prevent misplacing documents or damaging company property.

➔This involves properly storing personal items for both safety and professionalism.

Dress appropriately and maintain good hygiene

➔Regardless of whether you need to dress formally or casually for work, your appearance should always be tidy and well-groomed.

➔Steer clear of clothing that could create a negative impression.

➔Similarly, ensure your hair is neatly combed, and maintain personal hygiene by brushing your teeth and using deodorant as needed.

Be courteous and respectful

➔Showing respect to managers, supervisors, colleagues, trainees, customers, and maintenance and security staff is essential for demonstrating professionalism.

➔This can be achieved by greeting everyone with a genuine smile, using polite and appropriate language, paying attention during conversations, and staying calm even in stressful situations.

Exercise confidentiality at all times

➔This involves adhering to rules or promises that prevent the unauthorized sharing of information.

➔As a trainee, you are expected to keep any files or information you access completely confidential, as these are the company’s property.

➔These files are intended solely for training and workplace exposure purposes.

Be a team player

➔Take the initiative to assist colleagues when needed and collaborate effectively to achieve shared goals in a timely and efficient manner.

➔Don’t hesitate to offer suggestions that can enhance the relevance and quality of the work.

➔Provide honest and constructive feedback aimed at fostering continuous improvement within the company.