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Interpersonal Gap
Sender’s intentions differ from the messages that other actually receive.
Verbal Communication
Vocabulary, grammar, and syntax
Nonverbal Communication
actions and the sounds of their voices or how they say things
Display Rules
Cultural norms that dictate what emotions are appropriate in particular situations, influence our efforts to control our expressions.
Intensifying
Exaggerating facial expressions
Minimizing
Lessening facial expressions
Neutralizing
withholding facial expressions
Masking
Replacing facial expression with other emotions
Gazing Behavior
The direction and amount of a person’s looking behavior are influential
Strangers
______ who spend time gazing into each other’s eyes tend to like each other.
Touch
Different types of _____ have distinctly different meanings.
Intimate Zone
the area within 1 ½ feet of the front of our chests
Personal Zone
the area 1 ½ to 4 feet away used for interactions with friends and acquaintances.
Social Zone
businesslike interactions 4 to 12 feet away
Public Zone
formal interactions at larger distances
synchronizing
During a conversation, people often adopt similar postures, ____ their nonverbal behavior without thinking about it.
Accuracy
The _____ with which couples communicate nonverbally predicts how happy their relationships will be.
Women
Work harder at nonverbal communication than the opposite usually do. they send clearer, more comprehensible messages and they attentively interpret others behavior more accurately.
Self Disclosure
The process of revealing personal information about oneself to someone else.
Social Penetration Theory
holds that as relationships devekio, partners become more intimate by increasing two aspects of their verbal communication: it’s breadth and depth.
Reciprocity
usually evident as the partners match each other’s level of openness.
Interpersonal Model of Intimacy
holds that trust builds and intimacy increases when one’s partner responds with interest and empathy
Perceived Partner Responsiveness
the judgment that one’s partner is understanding and caring, is a key part of the process by which intimacy develops.
Taboo Topics
are sensitive matters that partners agree, explicitly or implicitly, not to discuss. Most common time of topic is state of one’s relationship.
Happier and healthier
People who have substantive, deep conversations with others are ______ and ______ than those who stick to superficial small talk.
Men
Tend to stick to more impersonal matters such as sports and they seek a few laughs instead of support and counsel.
Kitchen Sinking
Unhappy partners are prone to confusing issues by addressing several topics at once. Their conversations frequently drift off-beam, wandering from topic to topic.
Yes butting
Find fault with anything their partner says
Cross Complaining
Responding to a partner’s complaint with one of their own.
I- statements
Start with I and then describe a distinct specific emotional reaction
Behavior Description
Involves identifying as plainly as possible a specific behavior that annoyed us.
XYZ Statements
Combine behavior descriptions with I statements. (ex. “When you do X in Y situation, I feel Z.”
Paraphrasing
Involves repeating a message in our words and giving the sender a chance to agree that that’s what he or she really meant.
Perception Checking
occurs when we assess the accuracy of our inferences by asking for clarification and feedback.
Validation
acknowledges the legitimacy of our partner’s opinions and communicates respect for their positions even when we disafree with them.
Social Exchange
Successful relationships entail the mutual exchange of desirable rewards with others.
Rewards
results of an interaction that are gratifying, welcome, and fulfilling
Costs
Consequences that are frustrating, distressing, and undesirable.
Outcome
Adding up all the rewards and costs that result: Rewards - Costs= ?
Interdependency Theory
Suggests that we evaluate the outcomes we receive with two criteria: what we expect from our relationships and how well we think we can do with other partners.
bad; good
Costs are particularly influential _____ is stronger than _____.
At least 5:1
Rewards need to outnumber costs by at least _____ if we’re to stay satisfied with a close relationship.
Approach Motivation
Trying to gain positive outcomes in your relationship
Avoidance Motivation
Trying to avoid negative outcomes
declines
On average, marital satisfaction ______ as the years go by.
Lack of Effort
People may stop working as hard as they once did to be consistently charming
Access to Weaponry
Intimate partners know our foibles and our secrets, and that gives them the means to hurt us, even unintentionally, in ways others can’t.
Equitable Relationships
The relationship is fair: Each partner gains benefits from the relationship that are proportional to his or her contributions to it. Your outcomes and contributions= your partner’s outcomes and contributions
Inequitable Relationships
One partner is receiving too much and is said to be over benefited while the other partner is receiving too little and is said to be under benefited.
Actual Equity
Changing their (or thier partner’s) contributions or outcomes
Psychological Equity
Convinving themselves that they are getting what they deserve
Abandon the relationship
seeking fairness elsewhere as a last resort
Child care and household tasks
Main source of relational conflict
Commitment
intention to continue a relationship. these partners take a long term view, foreseeing a future together and they are psychologically attached attached to each other so that they’re happier when their partners are happy too.
The Investment Model for Commitment
Satisfaction increases commitment. Alternatices of high quality decreases commitment. Investments in a relationship increases commitment to it.
Personal Commitment
Occurs when people want to continue a relationship because it is satisfying
Constraint Commitment
Occurs when people feel they have to continue a relationship because it would cost too much to leave.
Moral Commitment
Occurs when people feel they ought to continue a relationship because it would be wrong to break their vows.
Willingness to Sacrifice
Putting the well-being of the relationship ahead of one’s own self interest
Accommodation
Temporarily tolerating provocation from one’s partner without fighting back
Perceived Superiority
Considering one’s relationship to be better than those of other people