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Last updated 9:13 PM on 9/22/26
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7 Terms

1
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What is Green HRM (GHRM), and how is it different from CSR and sustainability?

Green HRM: Integrating environmental goals into HR practices such as:

  • Recruitment

  • Training

  • Performance management

  • Rewards

MC distinction:

  • CSR = people/community

  • Sustainability = environment/resources

  • GHRM = HR practices supporting environmental goals


2
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What are the three effects/types of HRIS?

  • Operational: Automates HR activities → payroll, benefits, records

  • Relational: Connects people/processes → recruiting, training, employee access

  • Transformational: Strategically changes HR → aligns employees and company goals

Memory:
Operational = Automate
Relational = Connect
Transformational = Change

3
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What is the difference between upskilling and outskilling?

  • Upskilling: Prepares employees for new positions within the company

  • Outskilling: Gives employees skills/certifications for careers outside the company

Memory: UP = within / OUT = outside

4
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What is productivity, and what determines employee productivity?

Productivity: Output gained from a fixed amount of inputs.

Can improve through:

  • Cost approach: reduce inputs

  • Investment approach: increase output through human/physical capital

Employee productivity depends on:

Ability + Motivation + Work Environment + Technology

MC trap: Cutting labour costs alone does not necessarily increase productivity.

5
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What is the main trade-off of using part-time or temporary workers?

Advantages:

  • Lower payroll/benefit costs

  • Flexible staffing

  • Faster hiring

  • Specialized expertise

Disadvantages:

  • Lower commitment

  • Less organizational knowledge

  • Weaker cultural connection

  • Higher turnover/training costs

Core trade-off:
Flexibility/lower cost ↔ Commitment/continuity

6
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What do employees increasingly expect from work besides money?

  • Meaningful/interesting work

  • Career development

  • Work-life balance

  • Personal fulfillment

  • Positive relationships

Key idea: Organizations should not rely only on financial incentives for retention.

7
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What are the 8 responsibilities of HR managers?

  • Strategic advice & counsel

  • Service

  • Policy formulation

  • Employee advocacy

  • Business mastery

  • HR mastery

  • Change mastery

  • Personal credibility