2.1 Human Resource Management

HRM

Process of planning, recruiting, motivating and managing employees to help businesses achieve its objectives

Workforce planning

Forecasting the number and type of employees a business will need

Workforce plan

A plan setting out the businesses future staffing requirements

Labour turnover

Number of employees who leave during the period per unit average number of employees during the period X 100

Recruitment

Process of attracting suitable applicants for the job vacancy

Selection

Process of accessing applicants and choosing the most suitable candidate for the job

Job description

Document describing duties and main tasks of a job

Job advertisement

Notice to invite people ti apply for a vacant spot in the business

Employment agency

Organization that helps employers find workers and help job seekers find employment

Internal recruitment

Filling a vacancy with someone who already works for the business

External recruitment

Filling a vacancy with someone from outside of to r business

Resume

Document summarizing a job applicants education, experience and skills

Interview

Meeting in which an employer asks an applicant questions

Employment test

Assessment used to measure applicants knowledge and abilities

Employment contract

Legal binding agreement setting out employment terms

Redundancy

Loss of a job because the employer no longer needs that role

Dismissal

Termination of an employees employment by the employer

Employee morale

Employees level of confidence and willingness to work

Employee welfare

The well being of employees such as mental health

Work life balance

Ability to balance employment responsibilities with personal life

Training

Activities designed to improve an employees skills and knowledge

Induction training

Training given to the new employees to introduce them to the business

In the job training

Training that takes place within the business usually performing work

Off the job training

Training that takes place away from the employees normal workplace

Multi killing

Training employees to perform more than one type of task

Trade union

Organization that represents employees and seek to improve their interests