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notes from the textbook readings
Lean Production
integrated activities designed to achieve high volume, high quality production using minimal inventories of raw materials, work in progress, and finished goods
What does lean production focus on?
eliminating as much waste as possible
if a step doesn’t create value, it should be removed from the process
Customer Value
in the context of lean production, something for which the customer is willing to pay
Waste
anything that doesn’t add value from the customer’s perspective
defective products, overproduction, inventories
Where is waste elimination more controllable?
in manufacturing operations compared to service operations
Why are service operations not controllable?
because services operate in a sea of uncertainty and variability that are much harder to control
aka uncertainty in task time: the variability leads to a negative exponential distribution of task times
ex: airline boarding
Uncertainty in demand
no service demand forecast is 100% perfect
Customer’s production roles
variability is introduced based on how well service providers perform their role
What do lean production and Six Sigma have in common?
they work best in repeatable, standardized operations
Lean is also based on the logic that
nothing will be produced until it is needed
Lean production demands
high levels of quality at each stage of the process, strong vendor relations, and a fairly predictable demand for the end product
What are the 7 types of waste that need to be eliminated from the supply chain?
1.) waste from overproduction
2.) waste of waiting time
3.) transportation waste
4.) inventory waste
5.) processing waste
6.) waste of motion
7.) waste from product defects
Value Stream
these are the value-adding and non-value-adding activities required to design, order, and provide a product from concept to launch, from order to delivery, and raw materials to customers
Waste Reduction
the optimization of value-adding activities and elimination of non-value-adding activities that are part of the value stream
Value Stream Mapping
a graphical way to analyze where value is or is not being added as material flows through a process
with this map, identification of wasteful processes and flows can be made so they can be modified or eliminated
thus making the manufacturing system more productive
What is the two-step process for value stream mapping?
1.) depicting the current state of the process
2.) a possible “future state” with suggested improvements
Lean requires the plant layout to be designed in what way?
to ensure a balanced workflow with a minimum of work in progress inventory
What is also emphasized in the plant layout?
preventive maintenance to ensure flows are not interrupted by downtime or malfunctioning equipment
Quality at the source
means do it right the first time, and when something goes wrong, stop the process or assembly line immediately
factory workers become their own inspectors, personally responsible for the quality of their output
Anything over the minimum amount necessary is viewed as
waste because effort and material expended for something not needed now cannot be utilized now
The goal is to drive all inventory queues to zero because
It minimizes inventory investment and shortens lead times
Lead Schedule
a schedule that pulls material into final assembly at a constant rate
Freeze window
the period of time during which the schedule is fixed and no further changes are possible
Uniform Plant Loading
smoothing the production flow to dampen schedule variation
Kanban
a signaling device used to control production
Kanban Pull System
an inventory or production control system that uses a signaling device to regulate flows
Value stream mapping is not designed to what?
show the bottlenecks