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perception
likes and dislikes change
attitude
an association in memory between an object and a summary evaluation of an object
attitude objects can include people, animals, places, tjings, and abstract concepts
positive attitude
primarily liking
negative attitude
primarily disliking
weak or neutral attitudes
little or no evaluation, “nonattitude”
ambivalent attitude
like and dislike at the same time
univalent attiude
positive or negative, non-ambivalent
valence
positive or negative
extremitiy
how much positivity or negativity
strength
how accessible (quick to mind) is the attitude
extreme resistant to change, persistent
ability to predict behavior
change of meaning
attitude objects can change across time or context
if the meaning of the object changes, the evaluation may change too
ex. same quote from Elon Musk and reporter
how to attitudes form?
ABC - affect, behavior, cognition
affect
feeling toward an attitude object
behavior
observing our own behavior toward attitude object
cognition
beliefs about an attitude object
thin bar between attitudes and objects
low association
think bar between attitudes and objects
high association
mere exposure effect
repeated exposure to an object can lead to liking it more but too much exposure can backfire due to boredom
processing fluency
subjective ease with which one understands (processes) information
evaluative conditioning
an attitude object becomes more positive or negative after it is repeatedly associated with something already liked or disliked
self-perception
we can infer our own attitudes by observing our behaviors
ex. we go to class so we must like it
learning
attitudes form as we learn positive and/or negative inofrmation about an object
attitudes may reflect affect, behavior and cognition but affect can be especially influential
specificity principle
specific attitudes predicts behaviors better than broad attitudes
ex. birth control → using birth control pills in next 2 years
subjective norm
our perceptions of what others think we should do
when higher, less predictive
perceived control
how much control people think they have over their own behavior
when low attitudes, don’t predict behavior
direct measure
ask people what they think or feel, often self-report
likert scale
scale of 1-7 agree to disagree
semantic differential
rate an object between opposite evaluations
ex. bad to good, gross to tasty (-3 to 3)
limitations of direct measures
may not want to report and race, gender, sexuality, religion, addiction, narcissism, or socially desirable responding
indirect measures
infer an attitude by observing something other than a direct self-report and can reduce socially desirable responding
physiological indirect approach example
facial EMG - records activity in muscles in face
EEG - records electrical activity brain from scalp
behavior indirect approach examples
nonverbal, eye contact, seating difference
implicit measures indirect approach examples
evaluating priming procedure
evaluative priming procedure (EEP)
a prime can elicit positivity or negativity depending on a persons attitude, allowing researchers to infer the attitude based on the effects of that prime
the goal is to capture attitude
ex. face is beautiful or ugly
persuasion
the process of changing an attitude
who - persuasion
the source
says what - persuasion
content/message
to whom - persuasion
the audience/recipient
source characteristics
credibility and likability
why might arguing against one’s self-interest increase persuasion?
ex. military professional says military spends too much vs Dr. Jesse says
less biased
comprehensibility
more persuasive when words are not understandable
argument quality
high quality arguments more persuasive (no effect)
one sided
gives no credit to opponents side
better if initially agrees
two sided
acknowledge opposing views but speak to won view
better if initially disagree
fear appeals
motivates attention, but can backfire
negative mood may increase
vigilance (thinking) and positive mood may reduce it
need for cognition
amount people enjoy thinking, more likely to process argument and increase argument quality
self monitoring
amount people think about and tailor their image
message matching
messages most effective when relevant
elaboration
thinking
likelihood of elaboration
motivation to think and ability to think
when people elaborate
persuasion depends on thoughts generated while considering the message
strong arguments lead to
logical/sensible thoughts which lead to positive attitude change
weak arguments lead to
illogical/senseless thoughts which lead to negative attitude changes
central route
strong/weak arguments lead to positive/negative attitude change
can change an attitude a lot positive or negative
peripheral route
barely notice the underlying meaning when distracting images present
change an attitude medium amount negatively and little positively
physical attraction
elaboration likelihood model (ELM)
central or peripheral route
personal relevance
a manipulation of motivation to deliberate
source credibaility
should affect people who are on the peripheral route
argument quality
should affect people who are on the central route
inoculation
exposure to a counter argument can increase resistance to a later argument
weak arguments lead to counterarguments which lead to
attitude change becomes stronger and later persuasion
cognitive dissonance
an uncomfortable state of arousal (anxiety) resulting from 2 conflicting thoughts that contradict each other
motivate a change in attitude or behavior
ex. do you want to live forever? yes and no
steps to cognitive dissonance
If thoughts are relevant, then:
Dissonance or consonance. If dissonance, then:
Negative arousal/anxiety
Motivation to reduce this anxiety, which may lead to:
a change in cognition or behavior
3 ways to reduce dissonance
change a cognition, add a consonant cognition, and minimize importance
change a congition example
exercise isn’t important
add a consonant cognition
add a new thought or behavior
ex. I’ll go on a run tomorrow
minimize importance
decide the conflict is not very important
ex. I’'ll focus on my diet tomorrow
insufficient justification
hypocrisy leads to attitude change, but only if people feel like hypocrisy was freely chosen
occurs when people contrary to an attitude but have too little external justification for the behavior
“I acted against my attitude (hypocrisy) without enough external reason” → “I acted consistently with my attitude”
participants complete boring task have have to tell people it was fun and paid either $1 or $20
$20- “I was coerced” (add a cognition)
$1 - “I must have liked it after all” (change cognition)
effort justifcation
after putting substantial effort into an outcome that is disappointing, people may change their attitude toward the outcome to justify it
“I worked hard, but the payoff was disappointing” → “It was worth it”
women in 50s have high effort (vulgar) and low effort (gentle) conversations that were intentionally boring.
women rated conversation with high effort most likable because it was harder and therefore more likely to stay in group
don’t want to lose something you worked hard for
spreading of alternatives
occurs after choosing between two similarly valued options. after choosing people tend to evaluate the chosen option more favorably and the rejected option more negatively
“I chose one of two similarly valued options” → “I naturally chose the better one”
system jusification threory
the face of negative information about a social system, people may become more favorable toward that system
“The system is bad” + “I am dependent on the system”
institution fails people during a crisis
the system failed me + I may need this system = It was my fault for leaving here
unequal rewards for work
my work is equal + I recieve less = I didn’t work as hard
oppressed entitlement
differences in wages
self concept
beliefs about oneself
attributes, relationships, preferences
identity makes us feel unique
powerful schema
working self concept
self-beliefs are currently accessible
independent
uniqueness, self as relatively separate fro others, western/inidividualistic cultures
interdependent
belonging, self is embedded in relationship/groups, collectivistic/eastern cultures
optimal distinctiveness theory
people balance a need to be independent with a need for interdependence
optimal is at the exact equal balance between
what age does self-concept appear?
18-24 months
socialized chimpanzees used a mirror to inspect them selves more than isolated chimpanzees because
other members of our own species helps us understand ourselves
reflected self appraisals
our self concepts are shaped partly by what we believe others think about us
sources of self knowledge
uncertainty, upward comparison, downward comparison
upward comparison
other people are better than you
used when we want to improve ourselves
downward comparison
other people are below you, more common
when we want feel better or protect our self esteem
introspection
looking inward at our own thoughts, feelings, and motives
self perception
inferring who we are by observing our own behavior
overjustification
when behavior is strongly coerced or externally rewarded, we may infer that we dislike the activity itself
self esteem
one’s overall self esteem evaluation, an appraisal of perceived self worth
life satisfaction, friends, sports performance, positive outlook keeps us going
sociometer theory
self esteem monitors cues of potential rejection, it tends to rise with acceptance and fall with rejection
self esteem increases most when accepted and decreases most when rejected
self enhancement motive
desire to maintain success or increase self esteem
dunning kruger effect
people with low skills in specific area overestimate ability while high performers tend to underestimate abilities
basking in reflected glory
aligning ourselves with success and distancing from lack of sucess
self serving attribution
dispositional attributions for success
self handicapping
tactically sabotaging own performance to preserve self esteem