PST Standard Operating Procedure

In regard to a 911 hang up, the operator should attempt to re-establish contact _____ times before dispatching a deputy.  

2

Conditions that require a 911 Inquiry to be completed include:

No ANI, Misroute, wrong telephone number, and wrong display of ESN

If a deputy has not been dispatched within _____ minutes of the call holding, the operator will call the complainant back to advise of a delay.  

15

True or false: A priority two call is considered a “routine” call.

False

If you receive 911 Phase II information on an abandoned 911 call, it is not necessary to search the phone number in Rapid SOS.

false

If a call is abandoned and a phone number (ANI) is displayed, but the address (ALI) did not display, what can you use to help find the location?

CAD phone number history, ACISS, rapidSOS, google

True or false: If there are no known suspects or obvious physical evidence, the district clerk is permitted to take the reports over the phone involving vandalism.

True

True or false: A deputy is to be dispatched on all private property tows.

false

For any call that has been dispatched, and new information has been received that changes the scene safety, the operator should _________.

advise updated info over the radio

When an emergency alert has been activated on a radio channel, the person responsible for physically resetting the alarm is _______________.

The operator working that radio

No more than ______ minutes should lapse before broadcasting a bolo.

5

After a unit initiates a traffic stop, the operator should check on the unit within ____ to ____ minutes.  

3-5

CSA's can be assigned and complete which call types?

Vin verification, minor accidents with no injuries, found and lost property

County Public works is only contacted out of normal business hours for what?

Downed stop signs

FPL should only be contacted for traffic lights when:

the power is completely out (not flashing)

True or false: Animal control will remove dead animals from both county roads and state roads. 

true

Charlotte County Sheriff’s Office vehicles are towed by:

A1 towing

A _______ is a crime punishable by 1 year or less in jail.

misdemeanor

The entering agency of an FCIC/NCIC record has ____ minutes to respond to an urgent hit request.

10