Marketing Chapter 4

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Last updated 9:49 PM on 9/16/26
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20 Terms

1
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What is the marketing mix?

The unique combination of product, place (distribution), promotion, and price strategies

2
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What is a target market?

A group of people or organizations for which an organization designs, implements, and maintains a marketing mix to meet their needs, resulting in mutually satisfying exchanges

3
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What is environmental scanning?

The continual collection and evaluation of environmental information to identify market opportunities and threats.

4
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What are the major factors in the external marketing environment?

Social, economic, technological, political/legal, competitive, and environmental factors.

5
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What is demography?

The study of people's vital statistics, such as age, race, ethnicity, and location.

6
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What does DEI stand for?

Diversity, Equity, and Inclusion

7
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What are the 3 major economic factors marketers should monitor?

Income, purchasing power, and inflation/recession.

8
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What is purchasing power?

The amount of goods and services that can be purchased with a unit of currency.

9
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What is inflation?


A period of rising prices that reduces the purchasing power of money.

10
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What is a recession?

A period of economic activity characterized by declining income and employment.

11
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What is disruptive technology?

A technology that changes the way businesses and consumers operate and can create new markets while disrupting existing ones. The presentation identifies four stages of technological innovation/disruption.

12
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What are the 4 stages of technological disruption?

The presentation identifies four stages: invention, innovation, diffusion, and replacement

13
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What is big data?

Large and complex sets of data that can be analyzed to identify patterns, trends, and relationships

14
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Why is AI important to marketers?

AI can help marketers analyze information, identify patterns, and support marketing decisions

15
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Why are political and legal factors important to marketers?

Government laws and regulations affect how businesses can market, advertise, price, and sell products

16
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What is the purpose of consumer protection laws?

To protect consumers from unsafe products, deceptive practices, and other harmful business practices

17
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What are the 4 major regulatory agencies highlighted?

  • Federal Trade Commission (FTC)

  • Food and Drug Administration (FDA)

  • Consumer Product Safety Commission (CPSC)

  • Environmental Protection Agency (EPA


18
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What does the FTC do?

It enforces laws related to unfair or deceptive business practices and advertising

19
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What does the FDA do?

It regulates products such as food, drugs, medical devices, and cosmetics.

20
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What is environmentalism in marketing?

An emphasis on protecting and improving the natural environment and considering environmental impacts in business and marketing decisions.