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Scarcity
When there’s finite resources to meet unlimited wants
Economic problem
Managing and allocating scarce resources distributing them to satisfy people’s unlimited wants
Opportunity cost
Making a decision that could give up value or benefit from an alternative choice (the best next alternative foregone)
Need
basic requirement that is essential for human survival
Want
Non-essential desire or aspiration for goods and services that individuals would like to consume to improve their quality of life, comfort, or satisfaction.
Social Welfare
Wellbeing and happiness of society as a whole including distribution of resources to meet people’s needs and wants.
Incentive
A reward or penalty that motives economic agents to behave in a certain way or to change their choices
Economic Agents
Firms
Consumers
Government
Free Market
Economic system where all resources are allocated by private individuals and firms through price mechanism, with zero government intervention
Trade-off
Giving up one option to gain another
Profit Maximisation
Seeking the highest possible profit
Sales maximisation
Selling as many units as possible without making a loss to gain market share
Satisficing
Earning just enough to satisfy shareholder, while satisfying other business goals
Stakeholder
Any person with a interest in the actions of a business
Principal Agent Problem
Specific conflict where shareholders (owners) want profit maximisation but employees/agents prioritise their own bonuses, leisure and demand for increased wages.
Corporate Social Responsibility (CSR)
When a business prioritises ethical, social and environmental goals over pure profit
Market share
The proportion of total sales in a market that is made by one specific business. It is used as a measure of a firm's competitiveness and dominance.

Survival
Short term objective where a business focuses on purely generating enough cash to cover its costs and to not go in debt or bankrupt.
Cost Efficiency
Minimising the waste of resources and rescuing production costs per unit (Average cost) to increase profit margins or lower prices for consumers
Employee Welfare
non-financial business objective centered on looking after the physical and mental well-being of staff (Fair wages, treatment and working conditions) leading to higher productivity
Customer satisfaction
Ensuring that good or services meet or exceed customer expectations to build loyalty.
Internal stakeholders
Groups inside the business (employees higher wages, shareholders profit maximisation, managers bonuses)
External stakeholders
Groups outside the business
(customers wanting low prices, suppliers wanting reliable prices, local community wanting low pollution, government wanting tax, banks handing out loans.)
Stakeholder conflict
When objectives of 2 stakeholders clash, making it impossible to satisfy both sides.
Return on investment
Financial gain of an investment compared to its cost