Intro Into Rad 6. Administration Vocabulary Flashcards

Vocabulary flashcards covering key organizational terms, leadership roles, quality improvement concepts, regulatory agencies, and reimbursement models from Chapter 6: Radiology Administration.

Hospital Mission Statement

A statement that defines the purpose of a hospital's existence and provides guidance in its community service.

Board of Directors

The governing board where governance of a hospital begins, and to which the President or Chief Executive Officer (CEO) is accountable.

Administrative Director of Radiology

A radiology leader who typically reports directly to upper hospital administration, requires strong business management skills, and leads the department.

Medical Director

A physician whose principal responsibility is overseeing the quality of patient care and who works closely with the Administrative Director.

Continuous Quality Improvement (CQI)

A process improvement model emphasizing the ongoing improvement of healthcare services with a focus on customer service.

Total Quality Management (TQM)

A process improvement framework centered on continuous service enhancement and customer satisfaction.

Performance Improvement (PI)

An ongoing process framework focused on improving services and customer satisfaction in healthcare settings.

HCAHPS

A hospital patient experience survey whose scores dictate 30% of the 1% withheld Medicare payments under the ACA's Hospital Value-Based Purchasing Program.

Press Ganey

A survey instrument used by hospitals to measure and report patient satisfaction and patient care experience.

Value-Based Healthcare

A system in which healthcare providers are reimbursed based on the quality of care they provide, rather than the quantity of care.

Hospital Value-Based Purchasing Program

An ACA program that withholds 1% of Medicare payments—30% of which is tied to HCAHPS scores—to fund program incentives.

Physician Quality Reporting System (PQRS)

A program containing incentive components linked to the measurement of patient experience and healthcare quality.

The Joint Commission (TJC)

An external regulatory agency that sets standards for and accredits healthcare organizations.

Nuclear Regulatory Commission (NRC)

An external regulatory agency that oversees the safety and handling of nuclear materials.

Occupational Safety and Health Administration (OSHA)

An external regulatory agency responsible for enforcing standards to ensure safe and healthy working environments.

Food and Drug Administration (FDA)

An external regulatory agency that regulates medical devices, pharmaceuticals, and safety standards.

American College of Radiology (ACR)

An external professional organization that provides accreditation and standards for medical imaging.

Radiation Safety Committee

An internal hospital committee responsible for regulating and maintaining radiation safety practices.