Theory of Persuasion Final Exam Study Guide- Persuasive Campaigns

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29 Terms

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IMC

-Goal: To create a one-to-one relationship with the consumer using an integration of several kinds of communication.

-Aims to present a symbiotic set of messages that enhance brand impact, reach new audiences, leverage emerging tech, drive trial, and increase customer engagement/traffic.

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Direct Marketing

-Marketing that communicates directly with consumers to generate a response or transaction.

-Email campaigns, catalogs, direct mail, SMS offers.

-Goal: Personalized outreach to encourage immediate action (purchase, sign-up, inquiry).

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Advertising

-Paid, non-personal communication through various media channels to promote a product, service, or idea.

-TV ads, digital ads, billboards, radio spots, print ads.

-Goal: Build brand awareness, inform, and persuade.

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Public Relations

-Aimed at building & maintaining a positive public image & strong relationships with the public, media, & other stakeholders.

-Press releases, media coverage, event sponsorships, crisis management.

-Goal: Earned media & credibility.

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-Event Planning

-Sales Promotion

-Packaging

-Personal Selling

-Sponsoring a public event.

-Offering temporary inducements to consumers to make immediate purchases.

-Focuses on the "offer" & the features/benefits of the brand/candidate/cause.

-Critical in "closing" the sale or in "asking for the order". Most expensive element in IMC.

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Product Oriented Campaigns

-Focus on promoting a specific product or service to drive sales or usage.

-Goal: Highlight the product's features, benefits, or value to the customer.

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Person/Candidate Oriented Campaigns

-Focus on promoting an individual—usually for public image, leadership, or elections.

-Goal: Build trust, likeability, and support for the person.

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Ideological Campaigns

-Goal: Persuade the prospect to alter behavior or embrace an ideology.

-Example: Engage in safe sex.

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Brand Awareness

-How familiar people are with a brand—its name, logo, products, or overall identity.

-Strong brand awareness builds trust, loyalty, and can influence buying decisions.

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Goals

-The most inclusive and broad.

-Elect the candidate or increase sales of the brand by 50%.

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Strategies

-The planned activities used to accomplish the goals.

-Emphasize the shortcomings of the opponent.

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Tactics

-The specific actions or executions used to accomplish the strategies.

-Specific campaign ad.

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Yale 5-Stage Model

-Identification

-Legitimation

-Participation

-Penetration

-Distribution

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Identification

Creating a "position" in the audience's mind using names, slogans, logos, jingles, etc.

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Legitimation

-Establishing the credibility.

-Endorsements, winning primaries.

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Participation

The recruitment and involvement of known supporters and/or previously uncommitted persons.

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Penetration

Earning the support of a significant segment or minority of the targeted prospects.

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Distribution

Rewarding supporters, joiners, or customers in some way.

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Hierarchy of Effects Model

-How advertising influences a consumer's decision to purchase/not to purchase a good.

-Cognitive Stage: Awareness & knowledge.

-Affect Stage: Liking, preference, &conviction.

-Behavioral Stage: Purchase.

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Positioning Model

Rationale- Our top of mind awareness is limited so persuaders must create a "position"

Being First- Pioneers in a category are easily recalled.

Being Best- Consumers are usually willing to pay a fair price for top quality goods.

Position by Age- Some brands appeal to age segments.

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More Memorable Positions in T.O.M.A

-Cheapest

-Expensive

-Not: Differentiate

-Gender

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Social Movements Model

-Organized, collective efforts that attract large groups of people, often led by spokespersons, & seek to promote or resist social change.

-Rely on persuasion, have a strong mental framework, & frequently face opposition from those in power, which can lead to violence or conflict.

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What are the distinct 5 stages of the social movements model?

Genesis

Social Unrest

Enthusiastic Mobilization

Maintenance

Termination

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What are the 3 basic types of social movements?

-Innovation Movement: Total change & replacement of existing values.

-Revivalist Movement: Seeks more moderate change & a return to previous values (pro life).

-Resistance Movement: Seeks to block change (Pro-choice).

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Agitation and Control

-Conflict between two sides.

-Agitating Group: Advocating for change with limited power and resources, using symbolic protest to gain attention.

-Controlling Group: Opposes change and has significant power, responding to agitation through tactics like ignoring, negotiating, capitulating, or repressing.

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Diffusion of Innovation

1.) Information or knowledge stage.

2.) Persuasion Stage.

3.) Decision, Adoption, and Trial stage.

4.) Evaluation & confirmation stage.

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What are some model adopters terminology?

True Innovators: Well known & have influence on others.

Early Majority: Aware of innovation but need confirmation of the true.

Late Majority: Traditional & non-believers, won't adapt until most have.

Laggards: Adopt the innovation when it is outmoded.

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Fantasy Themes

-Reflects how people collectively make sense of their experiences through shared storytelling or symbolic communication.

-Mini dramas played out in groups.

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Symbolic Convergence

-When people share stories, jokes, metaphors, or inside references (called fantasy themes), they create a shared reality—a sense of "us."

-Chaining out, reality links, fantasy links.

-Explain how groups form strong bonds, develop collective identities, and move people to act