Chapter 4: Invitational Skills

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These flashcards contain vocabulary and definitions derived from Chapter 4 on Invitational Skills, focusing on key concepts in nonverbal communication and helping techniques.

Last updated 7:40 AM on 11/3/25
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14 Terms

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Nonverbal Communication

A form of communication that involves body language, facial expressions, and eye contact without speaking.

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Attentive Silence

A purposeful pause in conversation that allows clients to reflect and express thoughts, fostering deeper communication.

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Encouragers

Verbal cues like head nods and brief phrases that show a helper is listening and invites the client to continue talking.

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Door Openers

Noncoercive verbal prompts that encourage clients to explore and discuss their feelings without pressure.

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Active Listening

Fully engaging with a client's narrative, showing understanding without immediately offering solutions or advice.

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Opening Skills

Verbal techniques, including encouragers and questions, used to invite clients to share their personal stories.

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Facilitative Body Position

A posture that conveys openness and attentiveness during a helping interaction, such as leaning slightly forward.

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Minimal Encouragers

Short verbal affirmations like 'I see' or 'Go on' that indicate a helper is engaged while allowing the client to lead the conversation.

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Eye Contact

A key nonverbal skill that helps establish trust and demonstrate active listening.

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Physical Distance

The spatial separation maintained during interactions, which varies culturally but can impact comfort and openness in communication.

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Voice Tone

The way a helper modulates their voice to convey empathy and understanding, influencing the emotional atmosphere of the interaction.

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Touching

A form of nonverbal communication that can convey warmth but must be used carefully to avoid misunderstanding.

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Persuasion

The act of influencing a client through nonverbal signals to feel safe and encouraged to share openly.

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Confidentiality

The principle of keeping a client's information private and protecting their personal disclosures during a therapeutic relationship.