Police Management TXST Exam 1 Review

What concept refers to the fact that organizations are composed of people who interact with one another and the people outside the organization?

Social Entity

Which concept consist of tools by which to put leadership into action?

Management

In a medium sized police agency who are the first line management?

Sergeant

Which concept consist of insuring tasks are accomplished and goals are reached?

Leadership

After the industrial revolution which city in England utilized nigh watchman in an effort to reduce crime?

London

Who introduced a bill parliament creating the first modern police department?

Sir Robert Peel

Which method of policing became prevalent after 9/11 attacks

ILP Intelligence led Policing

What are specific results or achievements that police departments work towards?

Goal

A statement to safe guard the lives and property of people and enhance public safety

Mission statement

Which concept defines a management technique by studying how workers might become more complete extensions of machines

Scientific Management

Who is the father of scientific management?

Fedrick Taylor

Who deveoped the concept of POSDCORB core

Luther Gullock and Lindell Errick

What theory is negative about supervising people

Theory X

What theory supports the view that people are capable of learning?

Theory Y

Which concept consists of officers collective world values and norms?

Police culture

Which of the following involves a hierarchy of authority because officers at higher ranks have more authority to make decisions?

Chain of command

Which of the following refers to placing one officer in command or in control of every situation, and every other officer should report to one and only one supervisor?

Unity of Command

Which of the following are leadership skills identified by CATS

Technical, Human, and conceptual

What leadership skill involves working with people

Human skills

Which leadership skill involves coordinating and improving all activities in the interests of the organization for a common objective?

Conceptual skills

Which theory focuses on individuals needs, wants, and desires and attempts to explain internal needs that motivate peoples behavior?

Content Theories

Which of the following involves participative management or disburse leadership

Empowerment

Which concept involves a problem that cannot be solved with ones existing knowledge and requires people to make a shift

Adaptive change

Which of the following is not a required trade that a leader must posses in order to effectively transform a unit?

A vision

Which of the following is a reason why leaders fail

They manage everyone the same way

Based on the study of Swanton and Tarantino, which leadership style is most popular among police departments?

Team Management

What is the First step in the communication process?

Sender encodes the idea

Which of the following is a form of formal communication?

A captain or commander writing an email to lieutenant on filing reports

Which of the following includes attributes and activates that interfere with the process of communication?

Physical Barriers

Which of the following involves judgements mad about communications because of a sender’s traits or qualities?

Stereotyping

Which of the following involves a leader or police captain interpreting the same information differently because of their relative orientations about the department

Sterotyping

Which concept occurs when officers in one unit have conflict with officers in another unit?

Interpersonal Conflict

Which concept occurs when an individual is not content or satisfied with what’s happening in their life

Intrapersonal