Non-Therapeutic Communication

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These flashcards cover key terms and concepts related to non-therapeutic communication and its impact on nurse-client interactions.

Last updated 2:38 AM on 10/25/25
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52 Terms

1
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True/False: Non-Therapeutic Communication is a form of interaction that enhances effective communication.

False

2
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Select All That Apply: Which of the following are characteristics of Non-Therapeutic Communication?

  • Blocks effective communication
  • Leaves clients feeling devalued
  • Leaves clients feeling unheard
3
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Multiple Choice: Non-Therapeutic Communication primarily leads to clients feeling:

A) Valued
B) Empowered
C) Dismissed
D) Understood

Correct Answer: C

4
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True/False: Ineffective communication always leads to improved client understanding.

False

5
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Select All That Apply: Ineffective communication is characterized by:

  • Hinders understanding
  • Leads to negative feelings for the client
6
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Multiple Choice: Which outcome is most associated with Ineffective Communication?

A) Enhanced client connection
B) Clear understanding
C) Hindered understanding and negative feelings
D) Strengthened therapeutic relationship

Correct Answer: C

7
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True/False: Professional intimacy refers to a distant relationship between a nurse and client.

False

8
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Select All That Apply: Professional Intimacy involves:

  • Closeness
  • Rapport
  • Is vital for therapeutic relationships
9
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Multiple Choice: What is Professional Intimacy in a nurse-client relationship?

A) A formal, distant interaction.
B) The closeness or rapport essential for therapeutic relationships.
C) Sharing personal details to build trust.
D) A one-way communication where the nurse gives all instructions.

Correct Answer: B

10
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True/False: A Therapeutic Nurse-Client Relationship is solely based on the nurse giving instructions.

False

11
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True/False: Non-Therapeutic Communication is a form of interaction that enhances effective communication.

False

12
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Select All That Apply: Which of the following are characteristics of Non-Therapeutic Communication?

  • Blocks effective communication
  • Leaves clients feeling devalued
  • Leaves clients feeling unheard
13
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Multiple Choice: Non-Therapeutic Communication primarily leads to clients feeling:

A) Valued

B) Empowered

C) Dismissed

D) Understood

Correct Answer: C

14
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True/False: Ineffective communication always leads to improved client understanding.

False

15
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Select All That Apply: Ineffective communication is characterized by:

  • Hinders understanding
  • Leads to negative feelings for the client
16
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Multiple Choice: Which outcome is most associated with Ineffective Communication?

A) Enhanced client connection

B) Clear understanding

C) Hindered understanding and negative feelings

D) Strengthened therapeutic relationship

Correct Answer: C

17
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True/False: Professional intimacy refers to a distant relationship between a nurse and client.

False

18
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Select All That Apply: Professional Intimacy involves:

  • Closeness
  • Rapport
  • Is vital for therapeutic relationships
19
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Multiple Choice: What is Professional Intimacy in a nurse-client relationship?

A) A formal, distant interaction.

B) The closeness or rapport essential for therapeutic relationships.

C) Sharing personal details to build trust.

D) A one-way communication where the nurse gives all instructions.

Correct Answer: B

20
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True/False: A Therapeutic Nurse-Client Relationship is solely based on the nurse giving instructions.

False

21
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Select All That Apply: A Therapeutic Nurse-Client Relationship fosters:

  • Mutual respect
  • Support
22
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Multiple Choice: Which of the following best describes a Therapeutic Nurse-Client Relationship?

A) A casual friendship between nurse and client.

B) A professional connection built on mutual respect, understanding, and support.

C) A relationship where the nurse controls all decisions.

D) An interaction limited to medical procedures.

Correct Answer: B

23
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True/False: Non-Therapeutic Communication is a form of interaction that enhances effective communication.

False

24
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Select All That Apply: Which of the following are characteristics of Non-Therapeutic Communication?

  • Blocks effective communication
  • Leaves clients feeling devalued
  • Leaves clients feeling unheard
25
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Multiple Choice: Non-Therapeutic Communication primarily leads to clients feeling:

A) Valued

B) Empowered

C) Dismissed

D) Understood

Correct Answer: C

26
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True/False: Ineffective communication always leads to improved client understanding.

False

27
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Select All That Apply: Ineffective communication is characterized by:

  • Hinders understanding
  • Leads to negative feelings for the client
28
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Multiple Choice: Which outcome is most associated with Ineffective Communication?

A) Enhanced client connection

B) Clear understanding

C) Hindered understanding and negative feelings

D) Strengthened therapeutic relationship

Correct Answer: C

29
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True/False: Professional intimacy refers to a distant relationship between a nurse and client.

False

30
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Select All That Apply: Professional Intimacy involves:

  • Closeness
  • Rapport
  • Is vital for therapeutic relationships
31
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Multiple Choice: What is Professional Intimacy in a nurse-client relationship?

A) A formal, distant interaction.

B) The closeness or rapport essential for therapeutic relationships.

C) Sharing personal details to build trust.

D) A one-way communication where the nurse gives all instructions.

Correct Answer: B

32
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True/False: A Therapeutic Nurse-Client Relationship is solely based on the nurse giving instructions.

False

33
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Select All That Apply: A Therapeutic Nurse-Client Relationship fosters:

  • Mutual respect
  • Support
34
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Multiple Choice: Which of the following best describes a Therapeutic Nurse-Client Relationship?

A) A casual friendship between nurse and client.

B) A professional connection built on mutual respect, understanding, and support.

C) A relationship where the nurse controls all decisions.

D) An interaction limited to medical procedures.

Correct Answer: B

35
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True/False: Closed-ended questions encourage clients to elaborate on their feelings.

False

36
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Select All That Apply: Closed-ended questions:

  • Limit responses to one-word answers
  • Can hinder understanding
37
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Multiple Choice: A primary issue with Closed-Ended Questions is that they:

A) Always provide comprehensive information.

B) Help clients feel more heard.

C) Tend to limit responses and hinder deeper understanding.

D) Improve the flow of conversation.

Correct Answer: C

38
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True/False: Telling a client 'Everything will be okay' is an example of therapeutic reassurance.

False

39
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Select All That Apply: False Reassurance:

  • Minimizes client's feelings
  • Includes phrases like 'Everything will be okay'
40
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Multiple Choice: What is a negative consequence of 'False Reassurance'?

A) It validates the client's feelings.

B) It builds stronger rapport.

C) It can minimize the client's feelings and provide unrealistic comfort.

D) It encourages the client to be more open.

Correct Answer: C

41
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True/False: Sympathy is about understanding the client's feelings from their perspective.

False

42
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Select All That Apply: Which statements correctly differentiate empathy and sympathy?

  • Empathy understands client feelings.
  • Sympathy shares the nurse's emotional response.
43
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Multiple Choice: The key difference between empathy and sympathy is that empathy , while sympathy . (Fill in the blanks)

A) Shares the nurse's emotion; understands the client's feelings.

B) Understands the client's feelings; shares the nurse's emotional response.

C) Provides solutions; identifies problems.

D) Minimizes feelings; maximizes feelings.

Correct Answer: B

44
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True/False: Giving direct advice to a client always promotes their autonomy.

False

45
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Select All That Apply: Giving advice to a client can lead to:

  • Imposing nurse's values
  • Client dependency
46
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Multiple Choice: A potential negative impact of a nurse giving advice is that it can:

A) Empower the client to make their own decisions.

B) Undermine the client's autonomy and foster dependency.

C) Always lead to the best outcome for the client.

D) Strengthen the client's self-reliance.

Correct Answer: B

47
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True/False: Changing the subject is a therapeutic technique to redirect anxious clients.

False

48
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Select All That Apply: Changing the subject during a conversation with a client can:

  • Indicate disinterest
  • Weaken the therapeutic relationship
49
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Multiple Choice: When a nurse changes the subject, it primarily indicates:

A) High interest in client's concerns.

B) A desire to explore new topics.

C) Disinterest and can weaken the therapeutic relationship.

D) A structured approach to conversation.

Correct Answer: C

50
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True/False: Sharing extensive personal details with a client helps establish appropriate professional boundaries.

False

51
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Select All That Apply: Blurring professional boundaries can involve:

  • Sharing personal details
  • Controlling the conversation
  • Damaging the nurse-client relationship
52
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Multiple Choice: What is a characteristic of Blurring Professional Boundaries?

A) Maintaining a clear professional distance.

B) Empathetically listening without interjection.

C) Sharing personal details or dominating the conversation.

D) Always prioritizing the client's privacy.

Correct Answer: C