WORK IMMERSION 12 (PROFESSIONALISM AT WORK) 1ST SEM MID TERM

initiative

what quality means completing tasks without supervision?

teamwork

what term is used for cooperating well with colleagues?

integrity

what term refers to being truthful and transparent at work?

reliability

what quality describes consistently producing quality work?

accountability

what term means keeping promises and commitments?

responsibility

what quality means showing dedication and commitment to your job?

flexibility

what describes being open to new ideas and changes?

discipline

what quality involves being organized and managing time well?

resilience

what describes the ability to handle pressure calmly?

courtesy

what quality refers to treating others with respect?

professionalism

the expectation to conduct or exhibit the highest moral/behavioral standards in the workplace

company culture

promotion of a culture of professionalism ensures the success of the company and its employees

corporate guidance

a company formulates its own mission-vision statements and corporate values that serve as the basis for how the workforce is expected to behave or act at the workplace

mission statement

- defines what an organization or a company is, why it exists, and its reason for being

- identifies who the primary customers are, along with the products and services produced

- creates a sense of identity for the company's employees

vision statement

- describes what a company desires to achieve in the long run (generally in a timeframe of 5 to 10 years, or longer)

- serves as a touchstone for its future actions and what it is trying to build.

corporate values

- principles that guide an organization's internal conduct as well as its relationship with its customers, partners, and shareholders

- guides employees in understanding the difference between right and wrong behavior

core values

commitment to customers, commitment to employees, commitment to a dynamic & efficient organization, commitment to shareholders

commitment to customers

delivering products and services that surpass expectations in value and service, while remaining prudent and trustworthy stewards of their wealth

commitment to employees

nurturing growth and development in an environment where excellence, integrity, teamwork, professionalism, and performance are valued

commitment to a dynamic & efficient organization

remaining flexible, responding to change, encouraging innovation, and fostering continuous improvement

commitment to shareholders

providing shareholders with superior returns over the long term

employee character

where a person's professionalism is embedded, it describes how a person comes to work and conducts themselves on the job

value expression

professionalism entails expressing responsibility, integrity, excellence, and accountability at all times—even when no one is looking

inclusivity

anyone can exhibit professionalism regardless of educational background or status in life, as long as they display the highest moral and behavioral standards

how to conduct yourself on the job

be punctual, be accountable, be organized, dress appropriately & maintain good hygiene, be courteous & respectful, exercise confidentiality at all times, be a team player

be punctual

- key sign of professionalism

- arrive at work ahead of schedule, get settled, and prepare to start.

- complete tasks on time and adhere to all deadlines

be accountable

- fully own the completion of assigned tasks, make sound decisions, and address any issues that arise

- take proactive steps to resolve problems rather than shifting blame to others.

be organized

- keep your work area tidy to execute activities efficiently, prevent misplacing documents, and avoid damaging property

- store personal items properly for both safety and professionalism.

dress appropriately and maintain good hygiene

- keep your appearance tidy and well-groomed, whether the dress code is formal or casual

- avoid clothing that could create a negative impression

- maintain personal hygiene (combed hair, brushed teeth, deodorant)

be courteous & respectful

- show respect to managers, supervisors, colleagues, trainees, customers, maintenance staff, and security personnel

- greet others with a genuine smile, use polite language, pay attention during conversations, and stay calm in stressful situations

exercise confidentiality at all times

- adhere strictly to rules or promises preventing the unauthorized sharing of information

- treat all accessed files and data as strict company property intended solely for work/training exposure

be a team player

- take the initiative to assist colleagues and collaborate effectively to achieve shared goals efficiently

- offer constructive suggestions to enhance work quality and accept honest feedback for continuous improvement