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Communication
What is the process of creating and sharing meaning through words, behaviors, symbols, and signals?
Meaning-Making
What function of communication involves interpreting and assigning significance to information?
Connection
What function of communication involves building relationships, collaboration, and communities?
Sender
In the communication process, who is the originator of the message?
Encoding
In the communication process, what is the process of converting thoughts into a transmittable form?
Message
In the communication process, what refers to the information, ideas, or content being communicated?
Channel/Medium
In the communication process, what refers to the means by which a message is transmitted?
Receiver
In the communication process, who receives, interprets, and decodes the message?
Decoding
In the communication process, what refers to interpreting the received message?
Feedback
In the communication process, what refers to the receiver's response to the sender?
Noise
In communication, what refers to any barrier or interference that disrupts communication?
Context
In communication, what refers to the environment, situation, or setting in which communication occurs?
Physical Noise
What type of noise comes from external or environmental distractions, such as construction or loud music?
Psychological Noise
What type of noise occurs when a person's thoughts or emotions interfere with communication?
Semantic Noise
What type of noise results from confusing words, jargon, slang, or complex phrasing?
Cultural Noise
What type of noise results from differences in values, norms, or cultural expectations?
Psychosocial Noise
What type of noise involves physical conditions such as hearing impairment, illness, or fatigue?
Verbal Communication
What type of communication transmits information through spoken or written words?
Written Communication
Under verbal communication, what type includes emails, text messages, reports, letters, essays, and journals?
Oral Communication
Under verbal communication, what type includes calls, face-to-face interactions, lectures, and meetings?
Non-Verbal Communication
What type of communication expresses information through the body, face, or voice?
Facial Expressions
Under non-verbal communication, what category includes smiling, frowning, and raised eyebrows?
Gestures
Under non-verbal communication, what category includes pointing, waving, and shrugging?
Body Language/Posture
Under non-verbal communication, what category includes physical positioning such as crossed arms or an open stance?
Eye Contact
Under non-verbal communication, what category involves direct gaze, looking away, or staring?
Paralanguage
Under non-verbal communication, what category includes tone, pitch, volume, rate, rhythm, and intonation?
Proxemics
In non-verbal communication, what term refers to the use of personal space or distance?
Personal Appearance
Under non-verbal communication, what category involves clothing choices and presentation?
Visual Communication
What type of communication delivers messages through visual cues such as illustrations, charts, and infographics?
Intrapersonal Communication
What type of communication involves self-talk, imagination, visualization, recall, and memory?
Interpersonal Communication
What type of communication involves exchanging information and feelings between two or more people?
Extended Communication
What type of communication uses various means and channels beyond face-to-face interaction?
Digital Communication
Under extended communication, what type includes email, instant messaging, text messaging, social media, and video conferencing?
Organizational Communication
What type of communication involves information sharing within and between organizations?
Intercultural Communication
What type of communication involves people from different cultural backgrounds?
Formal Communication
What type of communication is structured, official, and hierarchical?
Informal Communication
What type of communication is unofficial, casual, and spontaneous?
Aristotle's Communication Model
Which communication model is an early framework focused on public speaking and persuasion?
Speaker
Under Aristotle's Communication Model, who delivers the message and whose credibility and character are important?
Speech
Under Aristotle's Communication Model, what refers to the content or message containing arguments and evidence?
Audience
Under Aristotle's Communication Model, who refers to the listeners whose beliefs, values, and emotions matter?
Ethos
Under Aristotle's Communication Model, which appeal refers to the speaker's credibility?
Logos
Under Aristotle's Communication Model, which appeal uses reason and evidence?
Pathos
Under Aristotle's Communication Model, which appeal connects with the audience's emotions?
Berlo's Communication Model
Which communication model is represented by the acronym SMCR?
SMCR
What acronym represents Source, Message, Channel, Receiver in Berlo's Communication Model?
Source
In Berlo's SMCR Model, what does the letter S represent?
Message
In Berlo's SMCR Model, what does the letter M represent?
Channel
In Berlo's SMCR Model, what does the letter C represent?
Receiver
In Berlo's SMCR Model, what does the letter R represent?
Shannon-Weaver Model
Which communication model developed by Claude Shannon and Warren Weaver focuses on transmission and noise?
Information Source
In the Shannon-Weaver Model, what element is the originator of the message?
Encoder/Transmitter
In the Shannon-Weaver Model, what element converts the message into a transmittable signal?
Channel
In the Shannon-Weaver Model, what element is the medium through which the signal travels?
Noise
In the Shannon-Weaver Model, what element refers to interference affecting the signal?
Decoder/Receiver
In the Shannon-Weaver Model, what element converts the signal into an understandable form?
Destination
In the Shannon-Weaver Model, what is the final recipient who interprets the message?
Transmission with Noise
What is the key feature of the Shannon-Weaver Model?
Osgood-Schramm Model
Which communication model emphasizes the reciprocal or cyclical nature of communication?
Dual Roles
In the Osgood-Schramm Model, what concept means the sender and receiver can switch roles?
Feedback
In the Osgood-Schramm Model, what concept allows clarification and adjustment during interaction? Aka the heart of interaction
Field of Experience
In the Osgood-Schramm Model, what concept refers to a person's background, culture, beliefs, and experiences?
More Effective Communication
According to the Osgood-Schramm Model, what occurs when sender and receiver have greater overlap in their field of experience?
Westley and MacLean Model
Which communication model begins when a person responds selectively to the physical surroundings?
news articles/info
In the Westley and MacLean Model, what do X1, X2, and X3 represent as __?
clients/info sources
In the Westley and MacLean Model, what does A represent as the ___?
reader/audience
In the Westley and MacLean Model, what does B represent as the ___?
gatekeeper
In the Westley and MacLean Model, what does C represent as the ___?
Barnlund's Transactional Model
Which transactional communication model emphasizes simultaneous sending and receiving?
Public Cues cpu
In Barnlund's Transactional Model, what type of cues include physical, environmental, artificial, or natural cues?
Private Cues cpr
In Barnlund's Transactional Model, what type of cues refer to private objects of orientation and senses?
Behavioral Cues cbehv cbehnv
In Barnlund's Transactional Model, what type of cues include verbal and non-verbal cues?
Filters
In Barnlund's Transactional Model, what refers to the realities of the people engaged in communication?
Valence Signs
In Barnlund's Transactional Model, what signs are represented by +, 0, and − and indicate attractiveness?
Simultaneous
What is the key feature of Barnlund's Transactional Model regarding sending and receiving?
Interchange Places
According to Barnlund's Transactional Model, what happens to the sender and receiver during communication?
Dance's Helical Model
Which communication model uses a helix or spiral to represent communication?
Continuous
Under Dance's Helical Model, which characteristic states that communication never stops?
Cumulative
Under Dance's Helical Model, which characteristic states that each interaction builds on the previous interaction?
Dynamic
Under Dance's Helical Model, which characteristic states that communication adapts to context, relationships, and personal growth?
Contextual
Under Dance's Helical Model, which characteristic states that communication is influenced by culture, environment, and experience?
Non-Repetitive
Under Dance's Helical Model, which characteristic states that no two interactions are exactly the same?
More Complex
According to Dance's Helical Model, what happens to communication as experience increases?
Communication Evolving Over Time
What does the helix represent in Dance's Helical Model?
Delia's Constructivism
Which constructivist model focuses on cognitive processes and communication complexity?
Cognitive Complexity
Under Delia's Constructivism, what is the ability to process information in more sophisticated ways?
Differentiation
Under Delia's Constructivism, what cognitive process involves recognizing multiple dimensions of a person or situation?
Abstraction
Under Delia's Constructivism, what cognitive process involves interpreting behavior through internal motives?
Organization
Under Delia's Constructivism, what cognitive process involves integrating information into a coherent framework?
Person-Centered Communication
Under Delia's Constructivism, what type of communication tailors messages to the listener's perspective?
Instrumental Goals
Under Delia's Constructivism, what type of communication goal involves achieving practical outcomes?
Relational Goals
Under Delia's Constructivism, what type of communication goal involves managing relationships and social bonds?
Identity Goals
Under Delia's Constructivism, what type of communication goal involves presenting oneself in a desired way?
NLP
What communication model developed by Richard Bandler and John Grinder ___?
Neuro-Linguistic Programming
What does the abbreviation NLP stand for?
External Event
In the NLP Communication Model, what refers to the objective event or raw data occurring in the outside world?
Sensory Input
In the NLP Communication Model, what stage involves information entering through the five senses?
VAKOG
In NLP, what acronym represents Visual, Auditory, Kinesthetic, Olfactory, and Gustatory?
Deletion
Under NLP's filters of perception, which filter selectively removes sensory details to prevent information overload?
Distortion
Under NLP's filters of perception, which filter alters perception through expectations and beliefs?